Cloud Operations and SRE Team Lead

Siemens España; City of Troy (NY); Hybride; USD 110 000 - 198 000; Plein temps

Résumé du poste

Siemens Software is seeking an experienced SRE/Cloud Operations Lead in the USA to drive reliability, scalability, and performance for core applications and cloud infrastructure. You will lead a skilled team, champion SRE best practices, and advance automation across AWS native services and container workloads.

You will oversee incident management processes, collaborate with enterprise Incident Response, and ensure robust observability using CloudWatch, OpenTelemetry, and Datadog.

Qualifications

• 4+ years in IT infrastructure, cloud engineering, or DevOps/SRE roles, with at least 2–3 years in a technical leadership or team lead capacity.
• AWS Cloud expertise: deep hands‑on experience deploying and operating production workloads in AWS using managed services and compute offerings.
• Kubernetes & EKS: proven expertise managing production‑grade Kubernetes environments, including cluster upgrades, networking, and scaling.
• Incident Management Leadership: experience designing and maturing incident management frameworks in a complex enterprise.
• Observability Mastery: hands‑on with OpenTelemetry, CloudWatch, and Datadog for monitoring and alerting.
• Automation & Scripting: proficiency in IaC tools (Terraform, CloudFormation) and scripting languages (Python, Bash, Go).
• Mindset: strong advocate for SRE principles, blameless post‑mortems, and security practices.
• Excellent communication bridging engineering teams and stakeholders.

Responsabilités

• Lead, mentor, and grow a high‑performing SRE and Cloud Operations team with a focus on automation and blameless post‑mortems.
• Own reliability, availability, and performance of applications hosted in AWS and containerized workloads.
• Oversee Kubernetes deployments, capacity management, and upgrades.
• Design, implement, and refine Incident Management frameworks, runbooks, and on‑call rotations.
• Coordinate with enterprise Incident Response teams, ensuring tight integration of alerting and tooling.
• Maintain telemetry posture using CloudWatch, OpenTelemetry, and Datadog for metrics, logs, and traces.
• Drive IaC automation for provisioning, deployments, and toil reduction.

Connaissances

AWS Cloud Expertise

Kubernetes & EKS

Incident Management Leadership

Observability Mastery

Automation & IaC

Scripting: Python/Bash/Go

Strong communication

Leadership

Outils

PagerDuty

Datadog

OpenTelemetry

AWS CloudWatch

Terraform

CloudFormation

Description du poste

Siemens Digital Industries Software is a leading provider of solutions for the design, simulation, and manufacture of products across many different industries. Formula 1 cars, skyscrapers, ships, space exploration vehicles, and many of the objects we see in our daily lives are being conceived and manufactured using our Product Lifecycle Management (PLM) software.

What you’ll bring:

Whether simulating the aerodynamics of an F1 racing car or the noise generated by a jet engine Simcenter X customers need on-demand super-computer resources, data management, and access to an unparalleled portfolio of simulation tools. We are changing the way our customers run and interact with multi-physics high fidelity simulations and our SRE Engineers play a meaningful role in this transformation. Your contributions will impact the way designers and engineers develop products.

We are looking for a hands‑on leader with expertise in all aspects Site Reliability Engineering (SRE) and Cloud Operations to lead a team and to drive the reliability, scalability, and performance of our core applications and cloud infrastructure.

In this role, you will lead a talented team of engineers while acting as the technical authority for operations of our AWS native services, Kubernetes platforms, and enterprise observability stacks. Beyond technical leadership, you will spearhead the design and governance of our Incident Management processes, ensuring seamless integration between our on‑call operations and the wider corporate Incident Response Team. You will balance hands‑on technical guidance with strategic execution, championing SRE best practices, automation, and a culture of continuous improvement.

Qualified Applicants must be legally authorized for employment in the USA. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in USA.

Key Responsibilities:

• Technical Leadership & Mentorship: Lead, mentor, and grow a high-performing SRE and Cloud Operations team. Foster a culture of automation, blameless post‑mortems, and proactive engineering.
• Architecture & Reliability: Own the reliability, availability, and performance of applications hosted in AWS. Ensure robust design across both AWS native managed services and containerized workloads.
• Kubernetes & Container Operations: Collaborate across multiple teams to ensure the reliability, capacity management, of our Kubernetes based deployments.
• Incident Management & Response Strategy: Formulate, implement, and continuously refine comprehensive Incident Management processes, frameworks, and runbooks. Establish clear escalation paths, SLA/SLO tracking, and on‑call rotations.
• Cross-Functional Incident Integration: Act as the operational bridge between engineering teams and the wider corporate Incident Response Team. Ensure tight integration of alerting, tooling (e.g., PagerDuty), and communication channels during critical incidents.
• Observability & Monitoring: Maintain and evolve our telemetry posture utilizing AWS CloudWatch, the OpenTelemetry (OTel) standard, and Datadog for comprehensive metrics, APM, logs, and traces.
• Automation & Infrastructure as Code (IaC): Drive the automation of infrastructure provisioning, deployments, and toil reduction to minimize manual operational overhead.

Qualifications & Experience:

• Experience: 4+ years in IT infrastructure, cloud engineering, or DevOps/SRE roles, with at least 2–3 years in a technical leadership or team lead capacity.
• AWS Cloud Expertise: Deep hands‑on experience, deploying, and operating production workloads in AWS, leveraging both managed services (e.g., DynamoDB, S3, IAM, VPC) and compute offerings.
• Kubernetes & EKS: Proven expertise in managing production‑grade Kubernetes environments using Amazon EKS, including cluster upgrades, networking, and scaling.
• Incident Management Leadership: Demonstrated success in designing, implementing, and maturing Incident Management frameworks in a complex enterprise environment. Experience collaborating closely with centralized or wider corporate Incident Response teams during high‑severity events.
• Observability Mastery: Hands‑on experience with OpenTelemetry (OTel) instrumentation, AWS CloudWatch, and Datadog for monitoring and alerting.
• Operational Tooling: Strong background working with enterprise incident response and on‑call platforms like PagerDuty.
• Automation & Scripting: Proficiency in modern IaC tools (e.g., Terraform, AWS Cloud Formation) and scripting languages (Python, Bash, or Go).
• Mindset: Strong advocate for SRE principles, blameless post‑mortems, and robust security practices. Excellent communication skills with the ability to bridge technical engineering teams and enterprise‑wide stakeholders.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

Qualified Applicants must be legally authorized for employment in the USA. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in USA.

Why us?

Working at Siemens Software means flexibility - Choosing between working at home and the office at other times is the norm here. We offer great benefits and rewards, as you'd expect from a world leader in industrial software. A collection of over 377,000 minds building the future one day at a time in over 200 countries. We're dedicated to equality, and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit, and business need. Bring your curiosity and creativity and help us shape tomorrow!

Siemens Software. Transform the Everyday with Us

#LI-PLM

#SWSaaS

#LI-Hybrid

You’ll Benefit From

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html
The pay range for this position is 109,800 - 197,700 annually with a target incentive of 5-8 of the base salary. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location.

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Equal Employment Opportunity Statement
Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law
Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations
If you require a reasonable accommodation in completing a job application, interviewing, completing any pre‑employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form by clicking on this link Accommodationfor disability form . If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367. Please note our AskHR representatives do not have visibility of application or interview status.

Pay TransparencySiemens follows Pay Transparency laws.

Application Deadline
This role will be posted for a minimum of five (5) days from the original posting date. The posting timeline may change based on applicant volume to ensure we attract and consider a strong and representative candidate pool.

California Privacy Notice
California residents have the right to receive additional notices about theirpersonal information. To learn more, click here .

Criminal HistoryQualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.

Charlotte , North Carolina , United States of America

Costa Mesa , California , United States of America

Grand Prairie , Texas , United States of America