Cloud Dev & Customer Support Engineer
Phase2 Technology
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Benefits offered by this job
Job summary
Phase2 Technology is seeking a Cloud Developer and Customer Support Engineer to implement innovative cloud solutions and provide exceptional customer support. You will leverage AWS or Azure to solve complex challenges, troubleshoot technical issues, and ensure customer satisfaction.
The ideal candidate has strong technical skills combined with customer support experience. Responsibilities include automation, technical documentation, and monitoring system health while addressing customer inquiries promptly. A Bachelor's degree and relevant certifications are required.
You will be working in a dynamic environment that appreciates your contributions and supports your professional development.
Qualifications
- 3+ years of experience with Python and AWS or Azure.
- 2+ years in customer-facing technical support roles.
- Experience with cloud services, Git, and Linux/Windows.
Responsibilities
- Contribute to automation and infrastructure improvements.
- Implement automation and IaC practices.
- Respond to customer support tickets within SLAs.
Skills
Education
Tools
Job description
Phase2 Technology is seeking a Cloud Developer and Customer Support Engineer to implement innovative cloud solutions and provide exceptional customer support. You will leverage AWS or Azure to solve complex challenges, troubleshoot technical issues, and ensure customer satisfaction.
The ideal candidate has strong technical skills combined with customer support experience. Responsibilities include automation, technical documentation, and monitoring system health while addressing customer inquiries promptly. A Bachelor's degree and relevant certifications are required.
You will be working in a dynamic environment that appreciates your contributions and supports your professional development.
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