Clothing Associate

Coastal Farm & Ranch; Gresham (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Coastal Farm & Ranch in Oregon seeks a customer service associate to greet customers, answer questions, and help locate products. The role supports sales through knowledgeable assistance and efficient store operations.

Ideal candidates are reliable, detail-oriented, and comfortable using basic computer systems and email. The position requires teamwork, adaptability, and readiness to assist in multiple departments as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills for a customer-focused environment.
• Able to adapt to rapidly changing work environments and priorities.
• Familiar with computer systems and email usage.

Responsibilities

• Greet and acknowledge every customer, answer questions, and help locate products.
• Answer incoming phone calls.
• Constant radio communication with associates.
• Comprehensive knowledge of Coastal Farm products.
• Maintain awareness of product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.
• Help in other departments when needed.
• Perform daily cleaning - such as vacuuming, replacing full trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Skills

Communication skills

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

Job description

Primary Purpose

To be responsible for maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Essential Duties And Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Coastal Farm sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties And Responsibilities

• Help in other departments when needed.
• Perform daily cleaning - such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.