Closing Team Leader: Lead Guest Experience & Sales

Target; Bolingbrook (IL); On-site; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k)

Employee discount

Job summary

Target is seeking a Closing Team Leader to manage guest services, coaching, and closing procedures in a fast-paced store environment. You will lead a diverse team, maintain service standards, and help drive store profitability while ensuring safety and compliance.

This full-time role requires flexibility across shifts, strong communication, and a customer-first mindset. Training and career growth opportunities are available within Target’s store leadership path.

Qualifications

• Customer service experience preferred, especially in fast-paced retail settings.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Strong communication and teamwork skills are essential.

Responsibilities

• Demonstrate inclusivity and respect for diverse voices and guests.
• Lead closing routines, coach team members, and ensure store readiness.
• Understand how each area contributes to store profitability and guest experience.
• Coordinate with leaders to meet performance goals and safety standards.
• Assist with onboarding and training to close skill gaps.

Skills

Customer service

Teamwork

Communication

Flexibility

Education

High school diploma or equivalent

Tools

Handheld scanners

Job description

Target is seeking a Closing Team Leader to manage guest services, coaching, and closing procedures in a fast-paced store environment. You will lead a diverse team, maintain service standards, and help drive store profitability while ensuring safety and compliance.

This full-time role requires flexibility across shifts, strong communication, and a customer-first mindset. Training and career growth opportunities are available within Target’s store leadership path.