Closing Team Leader

Tropical Smoothie Cafe; Clarksville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

In House Training and Development

Discounted Meals

Paid Time Off

Promotion Opportunities

Job summary

Tropical Smoothie Cafe in Clarksville, TN, seeks a Lead Crew Member to drive hospitality and cafe operations. You will train crew, uphold brand standards, and support leadership during shifts to ensure smooth service.

The role requires strong customer service, a flexible schedule including weekends, and the ability to manage inventory and labor while maintaining the high-energy tropical environment.

Qualifications

• Customer-facing hospitality experience is preferred.
• Ability to train and coach crew members.
• Strong communication and teamwork skills are essential.

Responsibilities

• Delivers unparalleled hospitality to every customer.
• Knows roles within the cafe and ensures standards are met.
• Trains and coaches crew members during each shift.
• Manages labor and inventory using available tools.
• Takes an active role in cafe leadership.
• Performs tasks needed to run the cafe.
• Location is veteran owned and locally operated.

Skills

Customer service

Team leadership

Training

Communication

Flexibility

Education

ServSafe Manager Certification

High school diploma or equivalent

Tools

POS systems

Inventory management

Job description

ESSENTIAL FUNCTIONS

Lead closing crew on a mission to "Inspire Better" by serving amazing food and smoothies with a bit of tropical fun! Role model our foundation of People First, Excellence Always, and Team of Teams. Train our Crew Members who are key to delivering on this promise which is driven by our three keys to success after their training period (Reliability, Availability and Dependability).Staying R.A.D.

Primary Availability Required: Monday through Saturday 2pm -10pm, and Sunday 1 -9pm

SUMMARY OF RESPONSIBILITIES

• -Delivers ‘Unparalleled Hospitality’ to each customer that visits our cafe.
• -Knowledgeable and proficient in each position within the cafe .
• -Ensures each station is operating to Tropical Smoothie Cafe’s standards.
• -Trains and coaches crew members during each shift to ensure brand standards are upheld.
• -Uses tools to accomplish goals, manage labor and control inventory.
• -Take active role in cafe leadership.
• -Performs any additional tasks necessary to run the cafe.
• *This location is veteran owned and locally operated.

Requirements

• -Must Have drivers license
• -Must have own reliable transportation
• -Ability to take and pass the ServSafe Manager course within 30 days of employment

PREFERRED EXPERIENCE

• -Experienced Tropical Smoothie Cafe Crew Member.
• -Legally able to work within the State and Federal guidelines.
• -Active Servsafe Manager Certificate

.

PHYSICAL REQUIREMENTS

• -Continuous standing and walking throughout the duration of each shift.
• -Bending, lifting and carrying up to 25 pounds to perform duties like stocking, refilling ice or taking out trash.
• -Ladder use to dust and clean areas higher than 10ft.
• -Constant face-to-face interactions with crew members and customers.
• -Safely navigate in a fast-paced cafe environment.
• -Ability to multi-task and remain positive in sometimes stressful working conditions.

WORKING CONDITIONS

• -Most shifts are between six to eight hours, but this may vary.
• -Crew Leaders can expect to have some early mornings, late evenings, weekend and/or holiday hours and
• -Comply with the Tropical Smoothie Cafe uniform and personal hygiene polices for each shift.
• -Fun, fast-paced, upbeat environment with no fryers!

will have additional opening/closing responsibilities.

Lead Crew Members by demonstrating Tropical Smoothie Cafes core values in all interactions.

DAILY GOAL

Provide Unparalleled Hospitality

BENEFITS

• -In House Training and Development
• -Discounted Meals
• -Paid Time Off (after meeting minimum requirements)
• -Promotion Opportunities

IDEAL CANDIDATE

Has Integrity; Likes to have fun and share smiles; Takes initiative and pride in a clean work environment; Ability to work a flexible schedule based on cafe needs; Be a Team Player; Take care of business personality that enjoys being a part of something great; Willing to train and retrain crew members; Reliable transportation.

Tropical Smoothie Cafe is a Fast Casual restaurant with a tropical twist. At Tropical Smoothie we inspire a healthier lifestyle by serving amazing food and smoothies with a bit of tropical fun! It started on a beach in Florida. The calm gulf waters, friends enjoying games in the sand and a need for replenishment from the warm Florida sun. We started by blending fruits and vegetables together to create unique and refreshing smoothies. And customers lined up for our tasty creations. Then in 1997, we opened our first cafe in Tallahassee, Florida. Guests now had a place to sit and relax while we made their favorite smoothies. Two years later, we added a range of wholesome food options to complement our smoothies, all made fresh. We started as a destination for flavor, and it’s a proud heritage that we continue today. We are guided by a simple belief: when you eat better, you feel better. Tropical Smoothie Cafe’s menu boasts bold, flavorful smoothies with a healthy appeal, all made-to-order with quality ingredients. We find that real fruits, veggies and juices just taste better. Our toasted wraps, sandwiches, flatbreads and quesadillas are made to suit your individual tastes with quality meats, fresh produce and flavorful sauces. Combine that with a fun, relaxing atmosphere - and unparalleled hospitality - and you can see why people return again and again for the Tropical Smoothie Cafe experience. Our mission is to inspire a healthier lifestyle by serving amazing food and smoothies…with a bit of tropical fun.