Closing Shift Server: Fast-Paced, Guest-Driven Service

IHOP Restaurants LLC; Troy (MI); On-site; USD 25,000 - 37,000; Full time

Job summary

IHOP in Troy, MI is seeking a server to deliver friendly, attentive service while managing orders and guest seating. You will upsell when appropriate and support smooth operations on a busy dining floor.

The role requires strong teamwork, reliable cash handling, and the ability to multitask in a fast-paced environment. A positive attitude and guest-focus are essential for success.

Qualifications

• Experience as a server is a plus.
• Ability to multitask and communicate effectively.
• Flexible and able to work shifts.
• Friendly, courteous and reliable.

Responsibilities

• Greet guests, seat them, and escort them.
• Provide menu recommendations and upsell when appropriate.
• Take and deliver orders and relay details to the kitchen.
• Handle cash and card payments.
• Maintain clean tables and ensure an exceptional guest experience.

Skills

Customer service

Teamwork

Money handling

Multitasking

Communication

Job description

Our restaurant is looking for a server with remarkable hard skills and engaging people skills!

The right person for this job should be able to multitask food and beverage orders and deliveries, but not only that. Our restaurant prides itself in providing excellent service, which is why we are looking for a server who will treat our guests with attentiveness, patience, and a positive attitude.

The responsibilities of a Server in our restaurant are to greet guests, seat them down, help them with menu recommendations, take and deliver orders (carry trays), and clear tables. All our servers are also responsible for handling cash and credit card transactions.

To help our restaurant provide a pleasurable dining experience, a good server should be able to ensure that our guests are fully satisfied by being friendly, courteous, accommodating, and reliable. A suitable candidate for the job should also be a problem-solver and a team player.

Responsibilities of a Server::

● Greeting, seating, and escorting guests.

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of tables and tableware.

● Providing exceptional customer experience.

Server Job Requirements::

● Prior experience as a server is a plus.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask and act quickly.

● Must be flexible and ready to work in shifts.

● Must be a team player.

Benefits:

● Competitive Pay

● Flexible Hours

● Extensive Training

● Real Advancement Opportunities

Main Responsibilities of a Server::

• Taking orders and delivering food and beverages.
• Helping guests with menu recommendations.
• Providing exceptional customer experience.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –