Closing Front of House Team Member (18+ years old)

Chick-fil-A; Worcester (MA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Fun work environment

Flexible scheduling

Scholarships

Growth opportunities

Learning from leaders

Competitive pay

Job summary

Chick-fil-A Worcester is looking for Team Members to deliver a signature dining experience in a fast-paced, guest-focused setting. You’ll be part of a team that prioritizes service, connection with guests, and a positive, people-first environment.

We offer full-time and part-time roles with closing availability, a fun work atmosphere, growth opportunities, and scholarships. Learn from experienced Operators and leaders while you develop professionally and contribute to the community.

Qualifications

• Consistency and reliability.
• Cheerful and positive attitude.
• Loves serving and helping others.
• Customer service oriented.
• Strong interpersonal skills.
• Detail-oriented.
• Able to multi-task.
• Works well independently and in a team environment.
• Be willing and able to work a flexible schedule.
• Ability to lift and carry 30-50 lbs regularly.
• Ability to stand for long periods.

Responsibilities

• Smile.
• Create and Maintain Eye Contact.
• Speak Enthusiastically.
• Make Emotional Connections with Guests.
• Honor and encourage others to follow the vision and values of the Restaurant.
• Multitask quickly, yet thoroughly.
• Be team-oriented, adaptable, dependable, with a strong work ethic.
• Work on their feet for several hours at a time.
• Communicate effectively with guests and Team Members.
• Adhere to Chick-fil-A rules and dress code at all times.
• Other duties as assigned.

Skills

Reliability

Positive attitude

Customer service

Interpersonal skills

Detail-oriented

Multitasking

Teamwork

Flexibility

Lifting capability

Stamina

Job description

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

Position Type:

• Full-time and Part-time
• Closing availability

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first‑hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Front of House Team Member Responsibilities:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Honor and encourage others to follow the vision and values of the Restaurant
• Multitask quickly, yet thoroughly
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Work on their feet for several hours at a time
• Communicate effectively with guests and Team Members
• Adhere to Chick-fil-A rules and dress code at all times
• Other duties as assigned

Qualifications and Requirements:

• Consistency and reliability
• Cheerful and positive attitude
• Loves serving and helping others
• Customer service oriented
• Strong interpersonal skills
• Detail-oriented
• Able to multi-task
• Works well independently and in a team environment
• Be willing and able to work a flexible schedule
• Have the ability to lift and carry 30-50 lbs on a regular basis
• Have the ability to stand for long periods of time

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.