Closing Coordinator- Servicing

Berkadia; Ambler (Montgomery County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Monthly paid volunteer hours

Employee Resource Groups

Fertility and family planning services

Up to 12 weeks of fully paid parental leave

Mental health care including free counseling

Tuition reimbursement

Pet insurance discounts

Job summary

Berkadia is seeking a Senior Closing Coordinator to manage closing and pre-closing issues in the loan servicing platform. You will ensure accurate processing of loan modifications and facilitate collaboration between various teams including legal and underwriting.

The ideal candidate will have experience in loan servicing processes and will utilize systems like McCracken to manage workflows. Berkadia fosters a culture of growth and offers substantial professional development opportunities.

Qualifications

• Proven track record in managing loan servicing processes.
• Skilled in using loan management systems.
• Ability to identify and resolve issues in loan documentation efficiently.
• Capable of collaborating effectively with teams and legal counsel.

Responsibilities

• Coordinate loan information updates and complete necessary forms.
• Engage with legal counsel and review loan documents.
• Review title and survey issues, coordinate insurance review.
• Compile and forward original documents post-closing.
• Assist Client Relations with loan changes and information compilation.

Skills

Loan servicing processes

Loan management systems

Issue resolution

Collaboration

Education

Bachelor’s degree or equivalent

Tools

McCracken

Job description

Are you looking for an opportunity to bring your unique skills and experiences to a leading commercial loan servicer?

Senior Closing Coordinator – Servicing will need to coordinate, monitor, and help resolve closing and pre‑closing issues among multiple platforms including client relations, legal, underwriting, and servicing. The senior closing coordinator will also work closely with Servicing Loan Administration to ensure accurate recording of modifications to the loan.

Join Berkadia's loan servicing platform and learn from the best of the best at the largest U.S. non‑bank commercial mortgage servicer in the industry. We provide the personal and professional development opportunities you need to impact the commercial real estate industry, build a career that takes the long view, and reach your full potential. Be Your Best Self. Be Berkadia.

Responsibilities

• McCracken – Ensure all necessary loan information screens/fields with new borrower information or other loan modifications are updated; complete forms necessary to deposit all loan deposits, apply special requests fees; pay all third party invoices associated with the transaction; ensure YTD Assumption Tracking Report is updated as necessary for year‑end reporting purposes.
• Loan Closing – Engage with Legal Counsel; review all draft loan documents and make relevant changes; review loan documents for accuracy and proper signature blocks.
• Loan Closing – Review title and survey issues, facilitate issue resolution; coordinate insurance review resolving any issues that may arise; research, calculate and verify escrow information; verify all business terms and legal points as outlined in the Application, Credit Memorandum, and Approvals have been properly reflected in the final loan documents; determine that all loan conditions outlined in the Application, Credit Memorandum, and Approvals have been satisfied before closing; coordinate with legal counsel and title company to ensure the settlement sheet is accurate and documents are recorded.
• Post‑Closing – Compile documents/forward original documents to the Trustee and Imaging.
• Communicate all important changes that may occur during the course of the loan that will assist Client Relations; assist Portfolio Manager in the compilation of information/documentation for assumptions and transfers; update Special Requests tracking system and other external/internal portals as may be required.
• Coordinate documents and information delivery with the GSEs, Investors, Servicers and other external parties as applicable.
• Post‑close all Special Request consent matters as needed (i.e. Assumptions, Transfers, Partial Releases, Easements, Condemnations, Escrow disbursements, Property Alterations, Solar Panel installations, Secondary Financing and all other consent matters).
• Proactively manage a pipeline of various transaction types.
• Other duties as assigned.

Preferred Qualifications

• Proven track record in managing loan servicing processes, including closing, post‑closing, and handling special requests.
• Skilled in using loan management systems like McCracken or similar platforms to update loan information and track compliance.
• Ability to identify and resolve issues in loan documentation and processing efficiently.
• Capable of effectively collaborating with internal teams, external partners, and legal counsel to ensure smooth loan processing and compliance.
• Bachelor’s degree or equivalent.
• 0‑3 years of experience in a similar position.

Benefits

• Monthly paid volunteer hours and donation matching to benefit our communities.
• Employee Resource Groups that help you grow with us.
• Fertility and family planning services.
• Up to 12 weeks of fully paid parental leave.
• Mental health care, including free counseling sessions.
• We’ll help you fund your learning journey with generous tuition reimbursement.
• Pet insurance discounts.
• And more!

Berkadia, as an equal opportunity employer, celebrates our employees’ unique differences, which we believe drives personal and company‑wide innovation and creates a people‑first culture where your career can take the long view. To achieve these goals, we are committed to the full inclusion of all qualified individuals, without regard to race, religion, age, color, national origin, gender, sexual orientation, gender identity or expression, marital status, domestic partner status, military and veteran status, disability, pregnancy, parental status, genetic information, political affiliation, or any other status protected by federal, state and local laws.

In keeping with our commitment, Berkadia takes the necessary steps to provide a workplace free from harassment and discrimination, as well as access and reasonable accommodations for individuals with disabilities. If you require reasonable accommodation to take part in the interview process, please contact [e-mail].

You have rights under Federal and State employment laws. No question in this application is intended to elicit information in violation of any such law, nor will any information obtained in response to any question be used in violation of any such law. If you apply for this role, you are acknowledging Berkadia's Application Policy and Berkadia's Privacy Policy. Please click the following links for more information about EEOC, Employee Rights under the FMLA, EPPA.