Clinician Pharmacist

Walgreens; Frisco (TX); On-site; USD 125,632 - 138,320; Full time

Job summary

A leading pharmacy retailer is seeking a pharmacist in Irving, TX, to perform clinical and professional work related to prescription medications and patient care. Responsibilities include coordinating prescription transfers, providing patient counseling, and managing escalated issues effectively. Applicants should have a pharmacy degree and relevant experience, alongside strong problem-solving and customer service skills. This full-time role offers a competitive salary range between $125,632 and $138,320 per year.

Qualifications

• 3 years of practicing pharmacist experience.
• 2 years of experience in customer service or related field.

Responsibilities

• Perform clinical and professional pharmaceutical work.
• Coordinate and complete prescription transfers.
• Conduct pharmacist functions for specialty pharmacy orders.
• Provide patient counseling and document interactions.
• Assist in establishing standard operating procedures.

Skills

Attention to detail

Problem-solving skills

Customer service focus

Education

Bachelor's degree in pharmacy or PharmD

Current pharmacist license in Texas

Job description

Job Summary

Responsible for performing clinical and professional pharmaceutical work in reviewing, processing, transferring and dispensing prescribed medications, with a focus on triaging patients to the appropriate channel of service within the enterprise. In addition, responsible for receiving and making phone calls related to patient care and prescription processing, addressing escalated issues, and handling specialty pharmacy outcomes.

Job Responsibilities

• Perform clinical and professional pharmaceutical work including but not limited to:
• Coordinate and complete prescription transfers in compliance with all state and federal regulations.
• Conduct pharmacist functions for specialty pharmacy orders from referral receipt through dispensing.
• Participate in care coordination to meet patient outcomes/goals and assist in resolving complex inquiries and/or complaints escalated by internal/external partners.
• Provide patient counseling in compliance with clinical program protocols and REMS programs; document all interactions with patients and prescribers in the appropriate systems.
• Provide clinical and regulatory oversight to the Logistics Team non‑clinician members handling escalated situations.
• Provide clinical support for escalated patient issues.
• Review patient demographics and prescriptions to ensure appropriate therapy and dose accuracy.
• Update patient records, medication profiles, care plans, initial patient notes, and ongoing progress notes as needed.
• Assist in establishing and refining standard operating procedures to exceed service levels; identify, develop, and implement solutions to resolve problems and remove barriers to performance goals.
• Adhere to established procedures for security of controlled substances, prescriptions, supplies, and quality assurance.
• May support cross‑functional services and high‑touch connections as necessary.
• May support initial patient assessments and medication/administration supplies for optimal outcomes.
• Review work completed by Enterprise Triage Coordinators; provide oversight of Pharmacy Technician duties.
• Other responsibilities as judged or required.

Location

Irving, TX

Base Pay Range

$125,632 – $138,320 per year (salaried)

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Health Care Provider

Basic Qualifications

• Bachelor's degree in pharmacy or PharmD
• Current pharmacist license in the state of employment
• 3 years of practicing pharmacist experience
• 2 years of experience in customer service, specialty pharmacy, home health care, or related field focused on quality standards
• Strong attention to detail and proven problem‑solving skills
• Willingness to obtain additional state pharmacist licenses as needed

Preferred Qualifications

• Experience in a call center, mail service, long‑term care, or specialty pharmacy setting
• Excellent written and verbal communication, leadership, and coaching skills
• Experience utilizing pharmacy and clinical systems
• Focused on customer service, quality, and accuracy

We will consider employment of qualified applicants with arrest and conviction records.

Walgreens is an equal opportunity employer; all qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, disability, or veteran status.