Clinical Trial Liaison

Worldwide Clinical Trials Holdings, Inc.; North Carolina; On-site; USD 135,000 - 268,000; Full time

Job summary

Worldwide Clinical Trials is seeking a Clinical Trial Liaison to build and sustain relationships with clinical investigators and site staff across therapeutic areas, ensuring high-quality trial execution and protocol understanding.

You will engage with internal teams and sponsors, guide site identification, and contribute to protocol development while maintaining timelines and quality. The role blends scientific input with operations and site relationship management.

Qualifications

• Doctoral degree required or Bachelor's/Master's with advanced practice provider experience.
• Minimum of 5 years' experience in clinical research.
• Minimum of 3 years' experience in the therapeutic area/indication assigned.
• Demonstrated experience working directly with clinical sites and investigators.
• Customer service and relationship-building skills with clinical sites (on-site and remote).
• Promotion to the next level is not automatic based on years of experience.

Responsibilities

• Establish and maintain relationships with key investigators, sites and staff.
• Discuss operational challenges with investigators, including patient recruitment and retention.
• Engage in clinical and scientific discussions to ensure study endpoints and protocol understanding.
• Provide site feedback to internal and external teams.
• Support site identification and selection based on capabilities and protocol challenges.
• Collaborate with study teams to foresee and manage site issues and timelines.

Skills

Networking

Communication

Negotiation & problem-solving

Self-motivation & risk management

Critical thinking & operational focus

Education

Doctoral degree or advanced practice equivalent

Job description

Who we are

We’re a global, midsize CRO that pushes boundaries, innovates and invents because the path to a cure for the world’s most persistent diseases is not paved by those who play it safe. It is built by those who take pioneering, creative approaches and implement them with quality and excellence. We are Worldwide Clinical Trials, and we are a global team of over 3,500+ experts, bright thinkers, dreamers and doers and, together, we are changing the way the world experiences CROs – in the best possible way. Our mission is to work with passion and purpose every day to improve lives and we are looking for others who value this same pursuit.

Why Worldwide

We believe everyone plays an important role in making a world of difference for patients and their caregivers. From our hands-on, accessible leaders, to our cohesive and supportive teams, we are committed to enabling professionals from all backgrounds and experiences to succeed. We prioritize cultivating a diverse and inclusive environment that continues to promote collaboration and creativity. We are proud to be a workplace where people thrive by being themselves and are inspired to do their best work every day. Join us!

What Clinical Trial Liaison does at Worldwide

The Clinical Trial Liaison will serve in part as a Strategic Site Relationship Manager, establishing and maintaining strong relationships with clinical investigators and site staff within their therapeutic areas of expertise and providing insights to internal teams and sponsors, with an overall focus on successful trial execution. The Clinical Trial Liaison will also assist with the overall remit for Scientific Solutions, ensuring quality endpoints are achieved through optimal site selection and assisting sites with understanding of protocols and enrolment of proper trial participants.

What you will do

Tasks may include but are not limited to:

• Establish and maintain relationships with key opinion leaders, sites, and their staff.
• Conduct targeted conversations with the investigators and site staff regarding operational challenges, including but not limited to those related to patient recruitment and retention.
• Have clinical and scientific discussions with investigators to ensure overall quality of study endpoints, including but not limited to understanding of clinical protocols, study feasibility, and enrolment and retention of appropriate trial participants.
• Convey KOL and site staff feedback and insight to internal and external teams.
• Support and guide project teams with site identification and selection based on knowledge of site capabilities and anticipated protocol challenges.
• Support project teams regarding site performance issues.
• Work closely with internal study teams and sites to foresee and proactively manage study site issues as they occur to maintain study timelines and quality.
• Initiate, recommend, and communicate corrective actions as needed.
• Serve as an alternative contact point for site issue escalations outside the scope of the CRA for internal and external team members as well as to advance Worldwide’s visibility as industry leading in their given therapeutic area.
• Assist in the identification of possible new sites and upskilling for trial participation as needed.
• Support business development activities through engagement with existing and prospective clients.
• Provide scientific and operational input on proposals in development; attend and present at bid defense meetings.
• Provide scientific and operational input into protocol development and review, as applicable.
• Plan and conduct internal training to facilitate protocol understanding in assigned therapeutic area.
• Represent Worldwide Clinical Trials at relevant industry conferences and scientific meetings.
• Perform other duties as assigned.

The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all-inclusive.

What you will bring to the role

• Excellent networking skills to represent Worldwide with key local stakeholders.
• Excellent written and verbal communication skills; able to interact with physicians and all levels of internal and external management.
• Excellent negotiation, influencing, and problem-solving skills.
• Self-motivated with proactive issue monitoring and management, including risk assessment and contingency planning.
• Possess a combination of critical thinking and operational expertise and efficiency.

Your experience

• A doctoral degree is required, or alternatively, a candidate may possess a bachelor's/master's degree accompanied by experience as an advanced practice provider, such as a Physician’s Assistant, Nurse Practitioner, or another licensed healthcare provider.
• Minimum of 5 years' experience in clinical research in academia, Pharma, Biotech, or CRO, including background in operational aspects of clinical research.
• Minimum of 3 years' experience in the therapeutic area/indication assigned.
• Demonstrated experience of working directly with clinical sites and investigators.
• Demonstrated customer service and relationship-building skills with clinical sites (on-site and remote).
• Promotion to the next level is not automatic based on years of experience.
• Personnel are evaluated on proven competency, level of responsibility, and ability to work independently.

At Worldwide Clinical Trials, we are committed to fostering an inclusive and equitable workplace by providing transparent compensation. The salary range for this position is annually (For hourly paid positions, the stated salary range reflects hourly rates): United States of America - $134,500.00 - $267,500.00. The salary range provided is intended to give candidates an understanding of potential earnings. Compensation will fall within the provided range, and it not a guarantee of exact salary. The final salary will be determined based on relevant experience, performance, education, and internal equity. In addition to base salary, we offer a competitive benefits package depending on location. We ensure pay equity and transparency and comply with all applicable labor laws. Salary information will be discussed during the interview process, and we encourage candidates to inquire about compensation at any stage. We love knowing that someone is going to have a better life because of the work we do.

For more information on Worldwide, visit www.Worldwide.com or connect with us on LinkedIn. This is who we are.