Clinical Trial Coordinator (CTC) - Remote

MSD; Oregon; Hybrid; USD 68,000 - 107,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) retirement benefits

Paid holidays and vacation

Remote work option

Job summary

MSD is seeking a role focused on Trial and Site Administration to support comprehensive trial activities, document management, and regulatory submissions. Responsibilities include tracking essential documents, updating CTMS, and coordinating clinical supply with cross-country teams.

The position also covers regulatory submissions, eTMF reconciliation, and budgeting/payments coordination. Strong MS Excel and document management skills are required, with excellent communication and time-management

Qualifications

• Completed job training (office management, administration, finance, health care preferred) or Bachelor's Degree.

Responsibilities

• Track essential documents and report safety events.
• Collate, distribute/ship, and archive clinical documents (eTMF).
• Update CTMS and trackers for trials.
• Manage clinical and non-clinical supply with country counterparts.
• Prepare submission packages for IRB/ERC and regulatory submissions.
• Prepare Investigator trial file binders and obtain translations of documents.

Skills

Clinical Documentation

Clinical Research

Clinical Trial Management

Microsoft Excel

Microsoft Office

Communication

Time Management

Problem Solving

Cross-functional Collaboration

Education

Bachelor's Degree

Tools

CTMS

eTMF

Job description

Job DescriptionUnder the oversight of the line-manager, this role is responsible for comprehensive trial and site administration and involves preparing, collating, distributing and archiving clinical documents. The CTC supports clinical supply & non-clinical supply management and ensures timely maintenance of tracking and reporting tools, as applicable. The role is critical to meet planned Site Ready dates, including assisting with the preparation of submission packages to IRB/ERC and Health Authorities. The role will collaborate at local level closely with COM, CRM and CRA. And the person collaborates with finance/budgeting representatives to manage CTRAs and payments.

Responsibilities

Trial and Site Administration

• Track (e.g. essential documents) and report (e.g. Safety Reports).


• Ensure collation and distribution of study tools and documents.


• Update clinical trial databases (CTMS) and trackers.


• Clinical supply & non-clinical supply management, in collaboration with other country roles.


• Manage Labeling requirements and coordinate/sign translation change request, in collaboration with other country roles (if applicable).

Document Management

• Prepare documents and correspondence.


• Collate, distribute/ship, and archive clinical documents, e.g. eTMF.


• Assist with eTMF reconciliation.


• Execute eTMF Quality Control Plan.


• Update manuals/documents (e.g., patient diaries, instructions).


• Document proper destruction of clinical supplies.


• Prepare Investigator trial file binders.


• Obtain translations of documents.

Regulatory & Site Start-Up Responsibilities

• In a timely manner, provide to and collect from investigators forms/lists for site evaluation/validation, site start-up and submissions.


• Obtain, track and update study insurance certificates.


• Support preparation of submission package for IRB/ERC and support regulatory agencies submissions.


• Publish study results for GCTO and RA where required per local legislation.

Budgeting, Agreement and Payments

• Develop, control, update and close-out country and site budgets (including Split site budget).


• Develop, negotiate, approve and maintain contracts (e.g. CTRAs).


• Track and report contract negotiations.


• Update and maintain contract templates (in cooperation with Legal Department).


• Calculate and execute payments (to investigators, vendors, grants).


• Ensure adherence to financial and compliance procedures.


• Monitor and track adherence and disclosures.


• Maintain tracking tools.


• Obtain and process FCPA documentation in a timely manner.

Meeting Planning

• Organize meetings (create & track study memos/letters/protocols).


• Support local investigator meetings (invitations, prepare materials, select venue, support vendor where applicable).

Skills

• Fluent in Local Languages and business proficient in English (verbal and written) and excellent communication skills.


• Good understanding of Global, Country/Regional Clinical Research Guidelines and ability to work within these guidelines.


• Hands on knowledge of Good Documentation Practices.


• Good IT skills (Use of MS office, use of some clinical IT applications on computer) and ability to adapt to new IT applications. Strong MS Excel skills required.


• ICH-GCP Knowledge appropriate to role.


• Excellent negotiation skills for CTCs in finance area.


• Effective time management, organizational and interpersonal skills, conflict management.


• Effective communication with external customers (e.g. sites and investigators)


• High sense of accountability / urgency. Ability to set priorities and handle multiple tasks simultaneously in a changing environment.


• Works effectively in a matrix multicultural environment. Ability to establish and maintain culturally sensitive working relationships.


• Demonstrates commitment to Customer focus, both internally and externally.


• Able to work independently.


• Proactive attitude to solving problems / proposing solutions.


• Positive mindset, growth mindset.

Qualification & Experience

• Completed job training (office management, administration, finance, health care preferred) or Bachelor's Degree.

Salary and Compensation

The salary range for this role is: $68,000 - $107,000 This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

Benefits

• We offer a comprehensive package of benefits.


• Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days.

Required Skills

• Clinical Document Management


• Clinical Research


• Clinical Trial Documentation


• Clinical Trial Management


• Clinical Trials Monitoring


• Clinical Trials Operations


• Clinical Trial Support


• Customer-Focused


• Microsoft Excel


• Microsoft Office

Preferred Skills

• Clinical Trial Management Systems (CTMS)


• Clinical Trials


• Communication

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Employee Status: RegularRelocation: No relocationVISA Sponsorship: NoTravel Requirements: 10%Flexible Work Arrangements: RemoteShift: Not IndicatedValid Driving License: NoHazardous Material(s): n/aJob Posting End Date: 11/10/2026*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date.