Clinical Training Specialist - Chicago, IL

Siemens Healthineers AG; United States; Remote; USD 98,000 - 135,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Paid parking

Paid time off

Paid sick time

Job summary

Siemens Healthineers AG is seeking a Clinical Specialist to support VIS products both on-site and remotely, ensuring customers operate equipment safely and effectively to meet business needs.

The role involves training clinicians, providing first-line technical support, and collaborating with Medical Affairs. Local travel up to 60% is required, with relocation to Chicago, IL as feasible.

Qualifications

• Bachelor's degree in a related field.
• Clinical background such as IR/CT tech, OR nurse or surgical tech preferred.
• Experience with IR suite, OR protocol and sterile technique.
• Experience in supporting vascular procedures and tissue ablation.

Responsibilities

• Provide in-person case coverage and ensure equipment is ready for each case.
• Train physicians and hospital staff on VIS products and procedures.
• Provide first-line product technical support and installation as needed.
• Collaborate with the VIS Medical Affairs Team on information flow.
• Travel regionally and locally up to ~60% to customer sites.

Skills

IR/CT tech

Vascular support

Tissue ablation

Communication skills

Detail oriented

Team player

Physical ability

Education

Bachelor's degree

Job description

Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.

Provides clinical training and support to customers, as a subject matter expert, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.

As a Clinical Specialist, you will support VIS products and procedures by assisting, training, and educating physicians, nurses, other hospital staff, and technicians on the use of our products.

While the role will be primarily locally based, the positions may require regional and local travel if required (approx. 60%).

Role Responsibilities:

_ Provide in-person case coverage _

• Ensures product/s and ancillary components are available for each case.
• Completes and processes all procedure related paperwork as required.
• Tracks and reports all customer complaints.
• Ensures physicians and staff have the most current information available.
• Manages a disposable inventory sufficient to cover assigned case load.
• Brings products (including Microwave and Cryoablation generators) to cases as required.

_ Trains and educates physicians and hospital staff on use of assigned VIS products _

• Provides on-site clinical support during procedures while maintaining a “hands off” posture in relation to direct patient contact.
• Interacts with customers and functional organizations to determine their training needs and uses engineering documentation such as Operators Manuals and DFUs to develop content of courses.
• May coordinate or lead customer and/or employee training classes.
• May also conduct large group presentations at seminars, training programs, and trade shows.
• May also provide demo support to local, regional and national customer trade events.

_ Provides first line product technical support _

• Performs new installation support to ensure products are working as specified.
• Provides first line technical service support via Engineering or Field Service Engineer oversight, when necessary.

_ Collaborates with the VIS Medical Affairs Team _

• Assists Medical Education, Medical Information, and Medical Science Liaisons if required.
• Documents day to day interactions with physician customers.
• Provides competitive product performance information to headquarters marketing or engineering groups.

Skills & Experience Required:

• Bachelor’s Degree in related field preferred.
• Clinical Background – IR/CT Technician, Operating Room Nurse or Surgical Technician preferred.
• Experience/Knowledge of IR suite, Operating Room Protocol and Sterile Technique.
• Experience in supporting vascular procedures highly regarded.
• Experience in supporting tissue ablation procedures highly regarded.
• Ability to work in a high-intensity, fast-paced environment.
• Excellent written and verbal communication skills.
• Detail oriented with excellent organizational skills.
• Analytical with an ability/desire to solve problems.
• Team player.
• Ability to lift approx. 150 pounds

Note : Candidate must live within close proximity or be willing to relocate to Chicago, IL. This is a field based “remote” position that requires onsite work at several local customer locations.

This role is governed by our Fleet Safety Policy. To be eligible for employment, applicants must hold a valid driver’s license in the state they reside and may not have any prior DUI/DWI convictions or pending DUI/DWI charges or other serious moving violations (unless such a restriction is prohibited by state/local law).

Who we are : We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.

How we work: When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.

The base pay range for this position is:

$98,140 - $134,937

Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.

If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company’s plan. Commissions are based on individual performance and/or company performance.

• medical insurance
• dental insurance
• vision insurance
• 401(k) retirement plan
• life insurance
• long-term and short-term disability insurance
• paid parking/public transportation
• paid time off
• paid sick and safe time

• Proof of valid identification (photo, driver’s license, SSN)
• Criminal background checks
• Drug screens
• Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus)
• Annual TB testing
• Healthcare training

Equal Employment Opportunity Statement: Siemens Healthineers is an Equal Opportunity and affirming community encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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Reasonable Accommodations: Siemens Healthineers is committed to equal employment opportunity. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations.

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Export Control: “A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”

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