Clinical Technician (CMA/LPN)-Full Time- Webster

St. Croix Health; Town of Webster (WI); On-site; USD 36,000 - 48,000; Part time

Job summary

St Croix Health is seeking a Medical Assistant at our Webster clinic. This 0.8 FTE role primarily supports specialty care teams with standard hours Monday–Friday, 7:40–4:40, with potential to float to other sites as needed.

No evenings, weekends or holidays required at present, but may change with business needs. You will room patients, assist providers, document in the EMR, handle follow-ups, and ensure supplies and equipment are ready for procedures.

Qualifications

• Graduate of an accredited Medical Assistant program with CMA or RMA credentials or an LPN license.
• Current BLS certification preferred.
• Clinic experience and EMR familiarity are desirable.

Responsibilities

• Greet and room patients; assist providers with exams and procedures.
• Monitor patient condition during treatments and document in EMR.
• Schedule procedures, manage follow-ups, and maintain chart accuracy.
• Order and inventory medical supplies; ensure cleanliness of instruments.

Skills

Time management

Communication

Team collaboration

Customer service

Education

CMA/RMA or LPN credentials

Tools

Epic

Excellian

Job description

Description

This is a 0.8 FTE primarily working at our Webster clinic with potential to float to other locations when needed. There is currently no evening, weekend or holiday requirements, but this could change with business needs. This person will generally work with our specialty care teams. Hours are generally Monday through Friday 7:40-4:40. Flexibility is greatly appreciated.

Essential Duties and Responsibilities:

Assist in the examination and treatment of patients under the direction of provider and following SCH policies and processes

• Room patients
• Assist providers with procedures, examinations or treatments
• Monitor patient condition during treatments, procedures or activities
• Cleans medical equipment or instruments
• Record patient medical histories
• Prepare medical supplies or equipment for use
• Collect specimens from patients and prepare for testing
• Complete appropriate documentation in EMR
• Provide approved patient education.

Manages patient follow-up activities and responsibilities

• Document patient phone calls and follow-up data in EMR
• Maintain medical facility records
• Schedule patient procedures and appointments
• Explain medical procedures or test results to patients and/or family members
• Follow-up regarding patient plans, lab letters and other documents in a timely and accurate manner
• Process other requests, including medication prior authorizations

Comply with department and facility standards

• Understand Clinic Policies and Procedures
• Perform work according to organization policies and procedures

Other duties as assigned

• Maintain inventory of medical supplies or equipment
• Order medical supplies or equipment

* While this job description is intended to be an accurate reflection of the job requirements, management reserves the right to modify, add or remove duties from particular jobs and to assign other duties as necessary.

Requirements

Education & Licensure:

• Graduate of an accredited Medical Assistant program & current CMA/RMA credentials
• Current BLS certification through American Heart Association or American Red Cross BLS course

-OR-

• Current LPN license in the State of Wisconsin and Minnesota
• Current BLS Certification through American Heart Association or American Red Cross BLS Course

Experience:

• Prior clinic experience preferred
• Previous experience with Epic or Excellian software desired

Knowledge, Skills & Abilities:

• Strong time management and prioritization skills
• Flexible and willing to fill different roles as needed
• Excellent communication and listening skills
• Demonstrated ability to work independently with little direction and manage multiple demands and priorities
• Positively contributes to a team environment, assisting the organization in achieving goals and objectives
• Strong customer service skills