Clinical Team Manager Bi-lingual (Cantonese)

By-the-Bay-Healt; San Francisco (CA); Hybrid; USD 130,000 - 162,000; Full time

Job summary

By The Bay Health in San Francisco seeks a Clinical Team Manager Bi-lingual (Cantonese) to lead our clinical team, coordinate interdisciplinary care, and uphold patient-centered standards across home-based hospice services.

This full-time role focuses on staff development, quality scores, regulatory compliance, and collaboration with physicians, social workers, and nursing staff. Hybrid schedule: four days onsite, one day remote.

Qualifications

• BSN in Nursing or Master’s degree in social work from a Council on Social Work Education-accredited school.
• Minimum of two years nursing or social work practice experience in home health, hospice, or community health in the past five years.
• Five years supervisory or progressive management experience preferred.

Responsibilities

• Guide the team in regular transdisciplinary meetings and development of patient/family plans of care.
• Assess staffing needs and re-distribute resources to maximize patient care.
• Audit clinical records for regulatory compliance and document findings.
• Coordinate and supervise transdisciplinary team meetings and interventions.
• Conduct supervisory visits for clinical observation per agency policy and standards.

Skills

Bi-lingual Cantonese

Leadership

Interdisciplinary teamwork

Staff development

Regulatory compliance

Education

BSN in Nursing

Master’s degree in social work

Job description

Clinical Team Manager Bi-lingual (Cantonese)

By The Bay Health, a non-profit established in 1975, set the standard for hospice in the U.S. by emphasizing the role of the patient in making important medical decisions. Our spectrum of home-based services now includes Skilled Home Health Care, Palliative Care, Adult Hospice Care and Pediatric Care. Our team approach strives to address practical, social, emotional and spiritual aspects of care, with the goal to maximize quality of life for our patients, caregivers and families.

Come join our Hospice team! Our S.F. Team has a diverse and dedicated team of clinicians, many of whom are multilingual in Mandarin, Cantonese and Taishanese. We strive to employ clinicians who have the passion and language/cultural skillsets to continue providing the highest level of care possible as we grow our census of culturally diverse patients.

This full-time position offers competitive pay, generous benefits and a supportive work environment.

The Clinical Team Manager serves as a leader and resource for the clinical team on a day to day basis. This role is responsible for coordinating high quality patient care using an interdisciplinary team approach. The Clinical Team Manager is responsible for the patient satisfaction and quality scores of the team, financial performance, adherence to regulations and policies/procedures, and the development of staff. The Clinical Team Manager promotes a constructive, professional working environment where collaboration, team work and innovation are expected. The Clinical Team Manager ensures that By the Bay Health standards and ethics are consistently upheld.

Schedule:

Monday - Friday; 8:30am - 5:00pm

Location:

Hybrid; 4 days a week onsite required, 1 day remote

By the Bay Health follows all CDPH vaccine requirements for healthcare personnel.

Essential Duties & Responsibilities include (but are not limited to):

• Provide guidance to the team members in regular transdisciplinary team meetings; the development, review and revision of the patient/family plan of care; facilitation of problem solving sessions; and delivery of team support.
• Assess daily staffing needs and implements re-distribution of resources based on census to maximize patient care.
• Periodically audit selected clinical records for documentation concerning HHA supervision, visits/matching orders, and other areas related to regulatory compliance and enter findings in audit database. Hold staff accountable to standards.
• Coordinate transdisciplinary team meetings and supervise the planning, coordination, and delivery of the transdisciplinary team interventions.
• Conduct appropriate supervisory visits to allow for clinical observation of performance of assigned team members in accordance with agency policy, accreditation, and regulatory standards.

Education/Experience:

• BSN in Nursing or Master’s degree in social work from a school accredited by the Council on Social Work Education
• Minimum of two years of nursing or social work practice experience ideally in a home health, hospice or community health setting within the past five years.
• Five years supervisory experience or relevant progressive management experience preferred

Certificates, Licenses, Registrations:

• Current license as a registered professional nurse in the State of California or current Licensed Clinical Social Work (L.C.S.W.) certification in the State of California
• Public Health Nursing certification highly desirable.
• HPNA certification preferred.

Pay Range:

$130K - $162K annually

By the Bay Health is proud to serve our community as an equal employment opportunity employer. Everyone is valued and welcome at BTBH. Our organization is committed to diversity, equity and continues to build a culture of inclusion by recruiting, screening, hiring and retaining any qualified individual without regard to age, race, color, ethnicity, religion, gender, gender identity or expression, sexual orientation, disability, marital status, registered domestic partner status, citizenship, physical or mental disability, legally protected medical condition, family care status, military care status, veteran status or any other consideration made unlawful by Federal, state, or local laws.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in By the Bay Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.