Clinical Systems Specialist (Fully Remote)

Knownwell; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with company match

Up to 20 days PTO + holidays

Up to 14 weeks parental leave + WFH/st

Job summary

Knownwell seeks a remote AthenaOne training and implementation specialist to deliver comprehensive remote and in-person sessions, build scalable workflows, and empower care teams across obesity care services nationwide.

The role includes creating documentation, supporting colleagues, and optimizing system usage to improve care delivery. A Bachelor's degree or equivalent and strong communication are required.

Qualifications

• 3+ years of hands-on athenaOne implementation, training, or support experience.
• Strong communication and technical writing skills to convey complex information and document processes.
• Bachelor's degree or equivalent with excellent organizational and multitasking abilities.

Responsibilities

• Deliver comprehensive training on athenaOne and other systems remotely and in person.
• Create and maintain workflow documentation reflecting current best practices and new functionality.
• Provide ongoing support to team members, troubleshooting and optimizing system use.

Skills

AthenaOne training

Technical writing

Excellent communication

Remote collaboration

Education

Bachelor's degree or equivalent

Tools

athenaOne

Nabla

Impilo

Job description

• Deliver comprehensive training on athenaOne, Nabla, Impilo, and other systems remotely and in person.
• Create and maintain workflow documentation, ensuring procedures reflect current best practices and new functionality.
• Provide ongoing support to team members, troubleshooting and optimizing system use.

Who you are:

• At least 3 years of hands-on athenaOne implementation, training, or support experience.
• Strong communication and technical writing skills to convey complex information and document processes.
• Bachelor's degree or equivalent, with excellent organizational and multitasking abilities.
• Fully remote opportunity with medical, dental, and vision insurance.
• 401K retirement plan with company match and up to 20 days of PTO plus holidays.
• Up to 14 weeks of parental leave (12 for non-birthing parents) and annual WFH stipend.

Knownwell

Knownwell provides weight-inclusive healthcare including weight management, primary care, nutrition counseling, and health coaching. Backed by $50M in funding, they are scaling rapidly to expand access to evidence-based obesity care nationwide.