Clinical Systems Analyst I / Information Technology

Children's Nebraska; Athens (GA); Remote; USD 70,000 - 100,000; Full time

Job summary

Children’s Hospital & Medical Center is seeking a Clinical IT Applications role to design, test, implement and maintain hospital and outpatient software solutions. You will research and resolve system issues, work with clinics to support practice changes, and ensure reliable EMR functionality.

The position emphasizes end-user training, on-call duties, and collaboration with multiple departments to optimize workflows and data integrity.

Qualifications

• Minimum 2 years experience in Information Technology or healthcare field
• Previous Epic clinical application experience preferred
• Previous systems super user and/or trainer experience preferred
• Incumbents must obtain and maintain Epic certification within 9 months of hire

Responsibilities

• Analyze, design, configure, test and maintain clinical IT applications to support department goals and end-users' needs.
• Research, analyze and resolve system and user problems; document issues and resolutions.
• Build relationships with customers through effective communication and collaboration.
• Participate on project teams to define requirements for changes to existing systems and optimize workflows.
• Assist with end-user training and development as needed
• Participate in on-call and monthly maintenance activities.

Skills

Healthcare IT experience

Training/teachability

Education

Associate's Degree in IT or healthcare

Bachelor's Degree Preferred

Tools

Epic

EPIC certification

Job description

M-F 8:00am - 5:00 pm

Note – this position can be a remote opportunity only for those residing in the following states that Children’s is established in: Nebraska (preferred), Iowa, Idaho, Georgia, Kansas, Missouri, North Carolina, Texas, or Tennessee.

We are unable to accept candidates requiring visa sponsorships, including OPT, for this position. Applicants must have authorization to work in the United States without the need for current or future visa sponsorship.

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Design, test, implement and maintain hospital and/or outpatient clinical IT applications. Researches and corrects system and user problems. Works with various primary care clinics, specialty departments, ancillary or inpatient units to support practice and implement changes as needed to the existing systems.

Essential Functions

• Analyze, design, configure, test and maintain Children’s Hospital & Medical Center’s clinical applications to accomplish the department goals and meet the needs of the end-users.
• Research, analyze and correct system and user problems in a timely manner. Actively and accurately maintain documentation of issues, resolutions and build documentation as outlined by department policies.
• Build and maintain positive relationships with customers through effective and consistent communication.
• Participate on project teams working with individual departments to define requirements for changing new & existing systems. Works with the team to define process flows & make recommendations for the most efficient utilization of applications.
• Analyze and translate workflow requirements into efficient/effective application solutions.
• Perform integrated testing of current and new vendor functionality to ensure reliability and integrity of the EMR.
• Assists with end-user training and development as needed
• Participates in on-call and monthly maintenance activities.
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section

Education Qualifications

• Associate's Degree from an accredited college or university in Information Technology, medical profession, or related field Required or
• Experience may be substituted for education. Required
• Bachelor's Degree Preferred

Experience Qualifications

• Minimum 2 years experience in Information Technology or healthcare field Preferred and
• Previous Epic clinical application experience Preferred and
• Previous systems super user and/or trainer experience Preferred

Licenses and Certifications

• Incumbents with a professional license must possess and maintain a current/valid license in the state of Nebraska or compact state license (i.e. RN, RT, MA etc.). Required and
• Must obtain EPIC certification within 9 months of hire and maintain the certification(s) for duration of employment in IT. Required
• Work after hours and on weekends as needed is an expectation of the job. Required

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!