Clinical Support Technician, FL PACE Centers

Miami Jewish Health; Miami (FL); On-site; USD 22,041 - 28,929; Full time

Job summary

Miami Jewish Health in Florida is seeking a Clinical Support Technician to assist the Nursing and Medical team with patient care activities and related tasks. The role focuses on basic hygiene, mobility, specimen handling, EKG, and EMR documentation.

The ideal candidate will have a Florida Certified Nursing Assistant license or Medical Assistant diploma, a CNA/MA program graduate, BLS, EKG/Phlebotomy certificates, and experience with frail or elderly populations.

Qualifications

• High School Diploma or equivalent.
• Graduate of a Certified Nursing Assistant or Medical Assistant Program.

Responsibilities

• Performs routine participant activities and maintains a comfortable environment, including hygiene and daily living tasks.
• Performs care procedures like collecting/delivering specimens and reporting results via EMR.
• Perform EKG 12 lead.
• Collect participant weight and assist with medical/nursing procedures.
• Transports residents, supplies, and equipment between departments.
• Report changes in patient condition to supervisor promptly.
• Keeps clinic and lab areas clean and organized daily.
• Follow regulations, participate in meetings, and maintain documentation.

Skills

Bilingual EN/ES/Creole

Communication skills

Calm under pressure

Empathetic care

Education

High School Diploma or equivalent

CNA/MA program graduate

Job description

Brief Description

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as health plan, healthcare provider, and social center designed for older adults with complex medical needs. We have four adult day health centers that serve participants in Miami-Dade and Broward counties.

Brief Description

Miami Jewish Health is one of the largest providers of healthcare and living options for aging adults in the Southeast. We operate Florida PACE (Program of All-Inclusive Care for the Elderly) Centers, the largest PACE program in Florida, which serves as health plan, healthcare provider, and social center designed for older adults with complex medical needs. We have four adult day health centers that serve participants in Miami-Dade and Broward counties.

Our careers are challenging, meaningful and rewarding.

Job Title

Clinical Support Technician

Job Summary

Performs patient care activities and other tasks as assigned to assist the Nursing and Medical team.

Essential Job Functions

• Performs a variety of routine participant activities and maintains a comfortable environment. Including but not limited to hygiene needs, bowel and bladder functions, lifting/transporting participants in wheelchairs, and daily living activities
• Performs a variety of routine participants care procedures such as collecting and delivering specimens, reporting to Lab company, and reporting to medical on results by uploading in EMR
• Perform EKG 12 lead
• Collecting participant weight and assistance with medical and nursing in all treatment procedures
• Transports residents, supplies, equipment, etc. between Center and other departments as needed
• Promptly reports all changes observed in patient condition to supervisor
• Organizes cleans and maintains the clinic and lab areas daily
• Keeps abreast of all regulations and standards to ensure compliance with orders or directives. Participates in departmental activities and follows established guidelines
• Attends department meetings and in-services as needed
• Maintains flexibility in schedule and responds to unexpected emergencies and change in workload in order to fulfill responsibilities
• Perform all required documentation using appropriate tools, for medical record keeping accurately and in a timely basis. For example, record arrival and departure times, vital signs, gathering of data/information related to health status or condition and report appropriately

Job Requirements

• High School Diploma or equivalent
• Graduate of a Certified Nursing Assistant or Medical Assistant Program

Experience

• Minimum of three months experience as a Medical Assistant or CNA
• Have 1 year of experience working with a frail or elderly population or if the individual has less than 1 year of experience must receive appropriate training from the PACE organization on working with a frail or elderly population upon hiring

Licenses/Certifications

• Current Certified Nursing Assistant license in the State of Florida and/or Medical Assistant Diploma
• EKG and Phlebotomy certificate or Medical Assistant Diploma
• BLS Certification from the American Heart Association

Abilities Required

• Bilingual in English and Spanish or Creole preferred
• Good communication skills
• Ability to think and act calmly to meet unusual occurrences of the job
• Demonstrates a caring attitude toward families, staff and other departments and agencies

Environment Work Conditions

• Normal working condition with adequate lighting and ventilation

Physical Requirements

• Ability to assist transferring participants and ambulation, which may involve lifting, pushing, and pulling of patients from 50-450 pounds

Infectious Material Exposure

• Routine exposure to blood, body fluids, tissues

Organizational Expectations

• Ensures that resident’s/patient’s rights are adhered to
• Demonstrates professionalism and accountability
• Demonstrates a caring attitude consistent with Miami Jewish EmpathicareSM toward MJH residents, patients, family members, employees, and other facility guests
• Demonstrates excellent communication skills
• Ensures confidentiality and security of patients’ medical information
• Identifies and utilizes appropriate channels of communication
• Able to speak, read and write English
• Able to think and act calmly to meet unusual occurrences of the job
• Adheres to the organization’s Mission, Vision and Values
• Participates in departmental activities, meetings and in-services and follows established guidelines
• Maintains a safe working environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We believe in the power of empathy, the value of relationships and the importance of a life well-lived. Come see why Miami Jewish Health is unlike anywhere you’ve ever worked before. We offer competitive compensation, medical/dental/vision coverage and a 403(b)-retirement savings plan for eligible full and part-time positions, free on-campus parking, an onsite fitness center and more.

Miami Jewish Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.