Clinical Support Tech I -(4 WEST)

UNC Health Care; Raleigh (NC); On-site; USD 25,000 - 34,000; Full time

Job summary

UNC Health in Raleigh, NC is seeking a Nursing Assistant I to support the 4 West unit. The role combines direct patient care with logistic and administrative tasks to maintain efficient unit operations.

Responsibilities include assisting clinicians, documenting patient information, and providing basic care, while ensuring patient comfort and safety. Requires a High school diploma, NAI I certification, and BLS; English fluency and basic computer skills are essential.

Qualifications

• Must be fluent in verbal and written English.
• Capable of developing computer skills if not proficient.

Responsibilities

• Assists physicians and other health care providers with routine examinations and procedures, and procures equipment/supplies.
• Reviews patient care documentation and reports significant changes to RN or physician.
• Performs clerical tasks: organize workload, greet visitors, review and revise orders, answer calls, transcribe orders, maintain medical records, and perform PI audits and data entry.
• Provides clerical support including inventory, safety checks, and maintenance of unit desk area.
• Provides clinical support: clean work area, handle equipment, troubleshoot software/hardware, change linens, check inventory, transport patients/specimens, orient new staff/students.
• Provides direct personal care per plan of care: bathing, dressing, feeding, ambulation, record vital signs, collect specimens, wound care, ROM, etc.

Skills

English fluency

Computer skills

Education

High school diploma or GED

Nursing Assistant I certification

BLS certification

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

This position qualifies for our Nursing Support Incentive Program which includes a $5,000 Commitment Incentive paid over a two (2) year commitment.

4 West is a dynamic 29-bed unit specializing in telemetry and acute care overflow. This fast-paced and highly collaborative unit specializes in caring for a diverse patient population including but not limited to: general and thoracic post-operative patients, cardiovascular patients requiring drip management for rate control, and cardiac medical patients managing acute exacerbations and unstable angina.

Summary:
Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities

• 1. Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• 2. Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• 3. Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• 4. Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• 5. Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• 6. Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:

Education Requirements:

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements:

• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Professional Experience Requirements:

• Prior experience not required.

Knowledge/Skills/and Abilities Requirements:

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

Legal Employer: NCHEALTH

Entity: UNC REX Healthcare

Organization Unit: Rex 4 West

Work Type: Full Time

Standard Hours Per Week: 36.00

Salary Range:$18.48 - $25.89 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Variable

Location of Job: US:NC:Raleigh

Exempt From Overtime: Exempt: No

This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.