Clinical Support Tech I- 2nd floor Cardiac/Medicine

UNC Health; Hillsborough (NC); On-site; USD 25,000 - 36,000; Full time

Job summary

UNC Health Hillsborough Campus is hiring a Clinical Support Tech I for full-time work (36 hours per week across three 12-hour shifts) in the Diagnostic Tower. The role supports professional caregivers, handles patient transport, room setup, and clerical duties in a 24/7 acute medical-surgical unit focused on Cardiology and Hospitalist patients.

Education requires a high school diploma or GED with BLS certification.

Qualifications

• High school diploma or GED required.
• Basic Life Support (BLS) certification may be required or encouraged.
• Prior experience not required.

Responsibilities

• Assist physicians and health care providers with routine examinations and procedures and procuring equipment and supplies.
• Review patient care documentation and report significant changes to a nurse or physician.
• Perform clerical tasks including organizing workload, greeting visitors, transcribing orders, and maintaining medical records.
• Provide clinical support such as cleaning, transporting patients and supplies, stocking supplies, and assisting in orientation of new staff and students.
• Provide direct personal care per plan of care activities, including vitals, measurements, and basic patient assistance.

Skills

English fluency

Computer basics

Education

High school diploma or GED

Tools

Computer basics

Job description

Description

The Diagnostic Tower is hiring a Clinical Support Tech I full time (3, 12 hour shifts per week equaling 36 hours per week)

The Diagnostic Tower will consist of 10 beds with acute level medical-surgical patients with the primary focus on the Cardiology and Hospitalist patient population and will be open 24/7.

UNC Health Care Hillsborough Campus is a community hospital which is an extension of UNC Medical Center focusing on many of our elective surgical programs. The 163-bed facility combines a community hospital culture with the innovative procedures and care for which the UNC Medical Center is known. The Hillsborough Hospital has achieved accreditation by The Joint Commission's disease specific program for their Total Hip and Knee Replacement service. This accreditation is the result of many years of work by the inter‑professional team caring for these patients. The Hillsborough Hospital was also designated Dementia Friendly in 2019. The Dementia Friendly Hospital Initiative (DFHI) aims to achieve high-quality, individualized, patient‑centered care for patients with dementia. Hillsborough Campus is located at 430 Waterstone Drive, Hillsborough, NC just off of I‑40 with easy access to free on‑campus parking.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well‑being of the communities we serve across North Carolina.

Summary

Responsible for assisting the professional caregiver in the delivery of patient care, transporting patient and/or equipment, setting up and maintaining patient rooms and performing a wide range of clerical, transcription, and maintenance of the patient care unit desk area functions.

Responsibilities

• Assists physicians and other health care providers with routine examinations and procedures, as well as procurement of equipment and supplies.
• Critically reviews patient care documentation making note of any significant changes in the patient's condition and make an immediate report to a registered nurse or physician.
• Provides a variety of clerical tasks to include but not limited to organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/ patient call lights, transcribing physician orders, and maintaining medical records. Performs routine quality assurance audits, safety checks, and inventory of supplies. Provides administrative and clerical support including PI audits and data entry.
• Provides clinical support assistance to include, but not limited to, cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re‑stocking supplies, transporting patients/ supplies/ specimens, and assisting in the orientation of new employees and students.
• Provides direct personal care to patients as outlined in plan of care activities such as bathing, dressing, feeding, assisting with ambulation. Measures and records vital signs, and patient height and weight. May be responsible for specimen collection, skin preps/scrubs, catheter care, capillary blood glucose checks, simple wound care, range of motion exercises, and/or postural drainage.
• Reinforces routine teaching given to patients by the registered nurse or physician and document patient understanding of instructions. Distributes patient education materials at the request of patients and/or health care providers

Other Information

Other information:

Education Requirements:

• High school diploma or GED required; higher-level degree may satisfy this requirement.

Licensure/Certification Requirements:

• Listed as a Nursing Assistant I by the North Carolina Department of Health and Human Service
• Basic Life Support (BLS) certification

Professional Experience Requirements:

• Prior experience not required.

Knowledge/Skills/and Abilities Requirements:

• Must be fluent in verbal and written English language. Capability to develop computer skills if not competent.

Job Details

• Legal Employer: STATE
• Entity: UNC Medical Center Hillsborough
• Organization Unit: HBO 2ND Floor Diagnostic Tower
• Work Type: Full Time
• Standard Hours Per Week: 36.00
• Salary Range:$18.48 - $25.89 per hour (Hiring Range)
• Pay offers are determined by experience and internal equity
• Work Assignment Type: Onsite
• Work Schedule: Rotating
• Location of Job: US:NC:Hillsborough
• Exempt From Overtime: Exempt: No
• This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.