Clinical Support Staff

Banyan Treatment Centers; Pennsylvania; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with employer match

Paid time off & holidays

Job summary

Banyan Treatment Centers in Langhorne, PA is seeking a dedicated Clinical Support team member to assist in delivering high-quality behavioral health and substance use treatment services. You will support therapists and case managers with assessments, group facilitation, documentation, and treatment planning in a patient-centered environment.

The role focuses on clinical operations, patient engagement, and timely, compliant documentation while collaborating with a multidisciplinary team to ensure

Qualifications

• Bachelor’s degree or higher in Social Work, Psychology, or related Human Services field.
• Licensure-eligible or pursuing licensure in a behavioral health discipline preferred.
• Experience in behavioral health, mental health, or substance use treatment settings preferred.
• Knowledge of confidentiality regulations and Joint Commission standards.
• Strong organizational and communication skills; ability to work in a multidisciplinary team.

Responsibilities

• Participate in multidisciplinary treatment plan reviews and assess patient needs, progress, barriers, and strategies.
• Complete baseline biopsychosocial assessments per program standards and supervision.
• Conduct therapeutic and psychoeducational groups as assigned.
• Assist therapists and case managers with patient care coordination and daily treatment tasks.
• Provide coverage for assigned patient caseloads in the absence of primary therapists.
• Support patient engagement and family communication related to care.
• Complete clinical documentation accurately within required timeframes in the EMR.
• Assist with discharge planning to ensure continuity of care.

Skills

Clinical support skills

Multidisciplinary collaboration

Documentation & compliance

Education

Bachelor’s degree in Social Work or Psychology

Job description

Banyan Treatment Centers is seeking a dedicated Clinical Support team member to assist in the delivery of high-quality behavioral health, mental health and substance use treatment services. This role supports therapists and case managers by contributing to clinical assessments, group facilitation, treatment planning, documentation, and continuity of care in a structured, patient-centered treatment environment.

The Clinical Support position plays a role in maintaining clinical operations, supporting patient engagement, and ensuring timely, compliant documentation while collaborating closely with the multidisciplinary treatment team.

Position Details

• Reporting To: Clinical Leadership
• Schedule: Full-time |Monday-Friday, Saturdays as needed
• Location: Langhorne, PA (On-site)

Key Responsibilities

Clinical Care & Treatment Support

• Participate effectively in multidisciplinary treatment plan reviews, demonstrating preparation and understanding of patient needs, progress, barriers, and treatment strategies.
• Complete baseline clinical assessments, including biopsychosocial evaluations, in accordance with program standards and supervision requirements.
• Conduct therapeutic and psychoeducational groups as assigned.
• Assist therapists and case managers with patient care coordination, clinical tasks, and daily treatment support.
• Provide coverage for assigned patient caseloads in the absence of primary therapists, as directed and within scope of practice.

Patient Engagement & Support

• Assist patients in identifying and managing external stressors that may impact treatment engagement and progress.
• Support therapists in family communication, coordination, and documentation related to patient care.
• Promote patient engagement, accountability, and continuity throughout the treatment process.

Documentation, Compliance & Accreditation

• Complete clinical documentation accurately and within required timeframes in the electronic medical record.
• Maintain clinical records in accordance with organizational policies, licensure requirements, and accrediting body standards.
• Demonstrate adherence to confidentiality regulations, ethical standards, and patient privacy requirements.
• Support discharge planning activities in collaboration with therapists and case managers to ensure continuity of care.

Qualifications

• Bachelor’s degree or higher in Social Work, Psychology, or another related Human Services field that qualifies the individual for clinical licensure eligibility.
• Licensure-eligible or actively pursuing licensure in a behavioral health discipline, where applicable is strongly preferred.
• Experience in behavioral health, mental health, and/or substance use disorder treatment settings, preferred.
• Adherence to the Healthcare Code of Ethics and professional standards of conduct.
• Knowledge of state and federal confidentiality regulations.
• Familiarity with Joint Commission standards and documentation expectations.
• Strong organizational, communication, and clinical support skills.
• Ability to work effectively as part of a multidisciplinary treatment team.

Why Join Banyan Treatment Centers?

Banyan Treatment Centers Is a Nationally Recognized Leader In Addiction And Mental Health Care, Accredited By The Joint Commission. As a Clinical Support Team Member, You Will

• Join a mission-driven organization committed to ethical, compliant, and compassionate care.
• Play an integral role in supporting clinical services, patient engagement, and treatment continuity.
• Collaborate with experienced clinicians, case managers, and interdisciplinary treatment teams.
• Gain valuable experience supporting behavioral health treatment in a structured clinical environment.
• Enjoy comprehensive benefits for eligible full-time team members, including medical, dental, and vision insurance; life insurance; short- and long-term disability coverage; a 401(k) with employer match; paid time off and holidays; and employee assistance and wellness programs.

EOE