Clinical Support Staff

Banyan Treatment Center; Milford, Northern (DE, KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

Life Insurance

Short & Long-Term Disability Insurance

401(k) with Employer Match

Paid Time Off

7 Paid Holidays with floating holiday

Employee Assistance Programs

Job summary

Banyan Treatment Centers is seeking a Clinical Support Staff to join the Clinical team and guide patients through group sessions, biopsychosocial assessments, and support to primary therapists. The role emphasizes compassionate care, regulatory compliance, and contributing to a dynamic treatment team across our nationwide centers.

Responsibilities include participating in treatment plan reviews, completing assessments, conducting groups, and ensuring timely documentation and discharge planning,

Qualifications

• Empathy and genuine understanding of patient feelings.
• Clear communication with patients, families, and colleagues.
• Maintain confidentiality and ethical standards in care.
• Accurate documentation and collaboration with the treatment team.

Responsibilities

• Participate in multidisciplinary treatment plan reviews with preparation.
• Complete baseline clinical assessments; conduct groups.
• Assist Therapists and Case Managers as needed.
• Complete clinical documentation timely; cover caseload when needed.
• Assist with discharge planning and family communication.
• Maintain records per program policies and licensing standards.

Skills

Empathy

Strong communication

Emotional resilience

Problem solving

Flexibility

Accountability

Education

Bachelor's Degree in Social Work or related Human Services

Master's Degree in Social Work (preferred)

Job description

Description

Banyan treatment centers is seeking a ClinicalSupport Staff to join our Clinical team and help drive exceptional care. In this role, you will guide patients through engaging group sessions, biopsychosocial assessments, and provide assistance to primary therapists ensuring the highest standards of patient care, regulatory compliance, and fostering the growth of a dynamic team. Your expertise will be instrumental in supporting life-changing outcomes for individuals overcoming addiction and mental health adversities.

• Reports to:Clinical Director
• Schedule: Full-Time, Tuesday-Saturday or Sunday-Thursday, 8 AM - 4 PM

Personal Characteristics:

• Empathy & Compassion: Demonstrate a genuine understanding of patient feelings and respond in a supportive, non-judgmental manner.
• Strong Communication and Emotional Resilience: Communicate clearly with patients, families, and colleagues, and maintain emotional composure in challenging situations.
• Problem-Solving & Critical Thinking: Assess complex situations and develop effective solutions while maintaining accurate documentation.
• Flexibility & Cultural Sensitivity: Adapt therapeutic approaches to meet the unique needs of each patient, respecting cultural differences.
• Accountability & Integrity: Uphold ethical standards and maintain confidentiality in all aspects of care.

Key Responsibilities

• Participate effectively in multidisciplinary treatment plan reviews, demonstrating adequate preparation and understanding of patient issues, progress, areas of resistance, positive and negative strategies, etc.
• Completes baseline clinical assessments, biopsychosocial.
• Conducts groups.
• Assist Therapist and Case Manager as needed.
• Complete clinical documentation in a timely manner.
• Responsible for covering client caseload in absence of Primary Therapists.
• Assists Therapist in familial communication and documentation.
• Assists client in managing outside stressors.
• Maintains clinical records according to program policies and those of licensing and accrediting agencies.
• Assists Therapist and Case Manger with discharge planning.

Required Qualifications:

• Bachelor's DegreeinSocial Workor a related Human Services field.
• Adherence to the Healthcare Code of Ethics
• Familiarity with Joint Commission Standards.
• Knowledge of State and Federal confidentiality regulations.

Preferred Qualifications:

• Master's Degree in Social Work or a related Human Services field.
• Work experience in the field of behavioral/mental health, preferred but not required.
• Medical, Vision, and Dental Insurance
• Whole and Term Life Insurance
• Short and Long-term Disability Insurance
• 401(k) Benefit with Employer Match
• Paid Time Off
• 7 Paid Holidays, including a floating holiday to use at your discretion
• Employee Assistance and Referral Programs

Banyan Treatment Centers is a nationally recognized leader in addiction and mental health care, offering a comprehensive continuum of services with the esteemed Joint Commission Accreditation (Gold Seal of Approval). Since our founding, we have grown into a trusted provider with 18 locations and Telehealth services nationwide.

In 2023, TPG’s global impact investment through The Rise Fund enabled us to further expand our services. This partnership underscores our dedication to providing high-quality care and reinforces our financial stability. With over 1,600 dedicated employees, we are committed to making a meaningful impact on people’s lives, delivering compassionate, quality care that extends from our internal operations to every patient interaction.

EOE

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.