Clinical Support Specialist

Catholic Charities of Madison; Madison (WI); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health

Vision

Life, AD&D, LTD

Short Term Disability

Accident, Critical and Hospital Indemn

FSAs and HSA

403(b) Retirement Plan

PTO

Holidays

Employee Referral Programs

Job summary

Catholic Charities of Madison is seeking a Clinical Support Specialist for 5 Door Recovery in Madison, WI. The role provides supervision and support for residents, coordinating with treatment teams to ensure care delivery aligns with state/federal regulations and agency values.

The position emphasizes compassionate communication, group facilitation, medication monitoring, and collaboration with Primary Counselors to support residents on their recovery journey.

Qualifications

• SAC or SAC-IT eligible or other credential in mental health/substance use disorders.
• Familiar with co-occurring disorders and recovery principles.
• Strong active listening and supportive counseling skills.
• Clear boundaries between personal recovery and professional treatment.

Responsibilities

• Provide welcoming, positive presence and orientation for new residents.
• Facilitate psycho-educational, therapy, process and experiential groups.
• Administer urinalysis and breathalyzer tests as scheduled.
• Monitor medications and document in Medical Records.
• Support counselors and document daily observations of progress.

Skills

Active listening

Counseling

Communication

Boundary management

Education

High school

Job description

• Location 810 W Olin Ave,Madison, WI, 53715,United States
• Job Category Substance Use, AODA
• Employee Type Non-Exempt
• Required Degree High school
• Manage Others No

Description

The heart of our mission is to demonstrate Christ’s love and justice by caring in faith for the human family. We change lives by helping and employing people of all backgrounds.

5 Door Recovery, a program within Catholic Charities, has an immediate opening for aClinical Support Specialist. The Clinical Support Specialist is responsible for providing supervision and support of residents at 5 Door Recovery. This position is also responsible for providing thorough communication with the treatment team. Services delivered must be consistent with state and federal regulations, the established care delivery model, and the general operating philosophy and agency values.

This is an amazing opportunity to be part of a mission-driven team that makes a real difference in the lives of others!

Starting pay is $21.15 per hour, with a cost differential for hours worked on the weekends, commensurate with experience.

• Health
• Vision
• Life, AD&D, Long Term Disability
• Short Term Disability (working 20+ hours)
• Accident, Critical and Hospital Indemnity Insurance (working 20+ hours)
• FSAs and HSA
• 403(b) Retirement Plan (with 6% company match after 1 year)
• PTO (working 20+ hours)
• 10 Holidays (working 20+ hours)
• Employee Referral Programs

Clinical Support Specialist Principal Accountabilities

• Provides a welcoming, positive, and supportive presence for all residents, demonstrating interest in and availability to residents.
• Provides orientation for new residents as needed; ensures that residents are aware of program expectations and scheduling, providing prompts and encouragement as necessary to residents who are not following expectations; responsible for discipline and issuing violations if necessary.
• Facilitates and/or co-facilitates psycho-educational, therapy, process, and experiential groups.
• Administers urinalysis and breathalyzer tests to residents as scheduled.
• Provides medication monitoring and related documentation; dispenses medications to residents and accurately records; assists the medical case manager with checking in medications and creating Medication Administration Records.
• Documents for each resident in End of Shift Summaries and individualized Daily Notes observations of residents’ attitudes toward treatment and recovery.
• Assists the Primary Counselors with tasks as assigned.
• Performs informal counseling with residents as needed and documents appropriately.

Qualifications

• Substance Abuse Counselor (SAC) or Substance Abuse Counselor-In Training (SAC-IT) eligible, or other credential with a specialized knowledge and training in mental health and substance use disorders, granted by the Wisconsin Department of Safety and Professional Services; minimum of either Certified Recovery Coach or Certified Peer Support Specialist credential.
• Familiarity with co-occurring disorders, i.e., mental health substance use disorders, and general recovery principles.
• Demonstrated skills in active listening and supportive counseling.
• Clear understanding of boundaries related to personal recovery, 12-step self-help, and professional treatment.
• Ability to work both independently and as a member of a team.
• Positive and professional verbal and written communication skills.

Summary

Catholic Charities is committed to achieving a diverse workforce and to maintaining an atmosphere of equity and inclusion. We want our staff and programming to reflect the rich culture and diversity of our state and actively encourage applicants from diverse backgrounds to apply.

We serve and employ persons regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Employees do not have to be Catholic to work for Catholic Charities. We are an Equal Opportunity/Affirmative Action employer committed to achieving a diverse workforce and maintaining an atmosphere of diversity and inclusion.