Clinical Support Specialist

Chimes; Bethlehem (Northampton County); On-site; USD 60,000 - 80,000; Full time

Job summary

A behavioral health organization in Bethlehem is seeking a Clinical Support Specialist. In this role, you will manage client communication, process referrals, support prescribers, and ensure accurate appointment scheduling. The ideal candidate has a high school diploma and one year of relevant experience in a medical or mental health office. Competitive pay and benefits are offered.

Benefits

Competitive Pay

Medical, Dental, and Vision Insurance

Tuition Reimbursement options

Flexible Spending Accounts

Life Insurance

Disability Insurance

Paid Time Off

403(b) with Employer Match

Employee Recognition Programs

Employee Referral Bonus opportunities

Discounts through “Tickets at Work”

And More!

Qualifications

• One year experience in a medical or mental health care office setting.
• Experience in a professional business office setting including customer service and data entry.

Responsibilities

• Process new referrals and secure insurance eligibility verifications.
• Transmit referral information to the appropriate person or service.
• Data entry of all referral information in electronic records.
• Schedule court-ordered evaluations.

Skills

Customer service

Data entry

Education

High School diploma or equivalent

Job description

Our vast array of services — educational, employment, vocational, residential, rehabilitative, and behavioral health — are delivered through a network of national and international affiliates. This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve — those who receive and those who reap the benefits of our innovative, responsive solutions.

Job Description

In this role, the Clinical Support Specialist has the responsibility to work cooperatively with other administrative and clinical staff members to manage client communication and needs, whether on the phone or in person. This position ensures that all referrals are processed quickly and efficiently, and that appointment scheduling is efficient and accurate. This position provides prescriber support, as approved. This position has oversight of all processes involving client records from data entry to release of information to archiving.

Schedule Details

Monday through Thursday from 12:00 pm - 8:00 pm, and Fridays 8:30 am - 4:30 pm

Location

Bethlehem, PA

Program

Clinical Services Support

Pay Rate

$17+/hour

Job Functions

• Responsible for processing all new referrals and securing insurance eligibility verifications
• Responsible for the transmittal of referral information to the appropriate person or service within the agency
• Responsible for data entry of all referral information in electronic record
• Responsible for scheduling all court-ordered evaluations

Minimum Requirements

Education

High School diploma or equivalent

Experience

One year experience in a medical or mental health care office setting or other professional business office setting including customer service and data entry

Licensure/Certifications

None Required

Clearances

Child Abuse Clearance, Criminal clearance, and verification that the employee is not on any Medicaid/Medicare Exclusion list

Note

At the discretion of the Personnel Officer, additional related experience and/or education may be substituted instead of the requirements specified under Education and Experience

What’s in it for you?

Total Rewards (For Full-Time Employees >30 hours/week)

• Competitive Pay
• Medical, Dental, and Vision Insurance
• Tuition Reimbursement options
• Flexible Spending Accounts (Health, Dependent, and Transportation)
• Life Insurance
• Disability Insurance
• Paid Time Off
• 403(b) with Employer Match
• Employee Recognition Programs
• Employee Referral Bonus opportunities
• Discounts through “Tickets at Work”
• And More!

Want to learn more?

To learn more about Chimes, and how you can achieve personal and professional growth within a purpose-driven organization, visit us at: https://chimes.org/Careers.

Holcomb Behavioral Health Systems is accredited by the Joint Commission and provides a comprehensive range of services and supports for people with mental health, substance abuse, intellectual and developmental disabilities, and co-occurring disorders throughout southern and central Pennsylvania, central New Jersey, Delaware, and Maryland. Additionally, we provide an array of prevention and educational programs for youth, parents, and adults to encourage healthy choices and lifestyles.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.