Clinical Support Manager

Team Select Home Care of Colorado, LLC; Denver (CO); On-site; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

Paid sick time

401(k)

Referral program

Job summary

Team Select Home Care of Colorado, LLC seeks a Clinical Support Manager (RN) to oversee clinical activities for a patient group and staff. You will develop and supervise clinicians and caregivers, ensuring adherence to standards and best practices in a patient-centered care model.

Responsibilities include care coordination, QAPI compliance, and documentation, with an emphasis on high-quality outcomes. Strong leadership and regulatory knowledge are essential for success.

Qualifications

• RN licensed in the state of practice with 1–3 years RN home health experience.
• Strong supervisory and leadership abilities in a clinical setting.
• Knowledge of federal/state home health rules and best practices.

Responsibilities

• Oversee and coordinate clinical activities for a designated patient group and staff.
• Develop, supervise, and evaluate clinicians and caregivers to achieve quality outcomes.
• Ensure compliance with QAPI, care coordination, and documentation standards.
• Coordinate patient care, referrals, and individualized care plans.

Skills

Staff supervision

Regulatory compliance

Clinical leadership

Problem solving

Communication

Education

RN license

1-3 years home health RN experience

Tools

Data dashboards

Job description

The Clinical Support Managers is a qualified registered nurse with the ability to oversee and coordinate provision of clinical activities for a designated group of patients and staff.

Duties/Responsibilities:

Develops, supervises, and evaluates a group of qualified clinicians and caregivers to deliver clinical excellence in a patient-centered manner. Assists with the analysis and evaluation of adherence to clinical standards and Best Practices. Achieves goals as assigned regarding staffing, productivity, outcomes, QAPI and care coordination. Responsible for care coordination in a case conference setting for high volume, high risk and problem prone patients. Participates in activities relative to provision of professional services to an assigned group of patients. Understands/adheres/educates on the QAPI and Compliance Plans Assists DON/Administrator to ensure that all staff providing care maintains professional standards of community nursing practice. Maintains and adheres to agency procedures and patient care policy standards. Assists DON/Administrator with establishing policies and procedures in compliance with state health statutes and administrative rules to include CDC guidelines, OSHA guidelines for employee safety, standard precautions, and infection control procedures. Coordinates patient care services for an assigned group of patients to include workflow processes. May perform an initial clinical review of referral/intake which will result in a timely acceptance or denial of referrals as assigned. Provides case management as described in state regulations as assigned. Assists DON with development/ implementation and keeps records of criteria for admission to service, case assignments and case management. Utilizes data dashboards as applicable to role Informs appropriate staff about home health statutes and administrative rules. Assists DON with installation of improved work methods and procedures to ensure achievement of objectives of the Agency. Ensures that all competency factors are assessed and corrected if applicable on a group of clinical staff members as assigned Responsible for conducting initial clinical field staff interviews as directed by the DON. Viewed as an expert clinical resource to a group of clinicians; this expertise may require CS to perform one on one instruction if applicable Ensures oversight clinically, as assigned, of: Making patient and personnel assignments Coordinating patient care Coordinating referrals Assuring that patient needs are continually assessed AND Assuring the development, implementation, and updates of the individualized care plan(s) Ensures that the following information/instruction is given in writing to the patient/caregiver/representative per payer requirements as assigned: Visit schedule with frequency of visits Complete Medication Profile Any treatments to be administered by agency staff (POC) Any other pertinent instruction related to the patient’s care needs Name and contact information of the agency’s Administrator and DON (Clinical Manager) Reports to the DON regarding changes that might affect the clinical operations of the agency. Performs coordination as assigned during emergency situations and understands the Emergency Plan Maintains confidentiality of agency, employee, and patient matters. Performs other duties as assigned by the DON. Performs clinical visits if necessary and applicable; maybe necessary to cover for case manager of case as applicable Assists with orientation/competency/supervision of new staff prior to patient contact. Ensures participation in continuing education for staff to include orientation and in-services. Provides final clinical proofing of all documentation for a group of clinicians, if applicable. Assists/performs staff performance appraisals as assigned by the DON. Assists with billing audits as applicable from clinical perspective Attains annual goals established by the DON/Administrator in the annual performance evaluation. Submits documentation within required timeframes.

Required Skills/Abilities/Knowledge:

Evidence of adequate health status to perform duties. Ability to learn, absorb, and apply professional training. Ability to organize work procedures, assume responsibility for and effectively supervise others. Demonstrates excellent problem- solving techniques and abilities. Demonstrates effective knowledge of the federal and state regulations governing home health agencies and the ability to ensure compliance. Able to see and hear adequately to respond to auditory and visual requests which relate to the coordination of clinical activities. Able to speak in a clear, concise voice in order to communicate adequately with staff, physicians, and patients. Able to effectively deal with change. Excellent computer skills required

Education/Experience/Licenses/Certifications:

Graduate of an approved school of nursing licensed in the state of practice that has at least one to three (1-3) years of experience as a registered nurse in a state licensed home health agency, or other health care facility in a state licensed home health agency or other health care facility. One year of home health experience required Undergraduate degree preferred

Physical Requirements:

You are not required to disclose information about physical or mental limitations that you believe will not interfere with your ability to do the job. However, you should disclose any physical or mental impairment for which special arrangements or accommodations are needed to enable you to perform the essential functions of the job. Your description of any impairment and suggestions for reasonable accommodations will be considered in providing reasonable accommodations. The duties and responsibilities herein describe the general nature and level of work required. They are not intended to be construed as a complete list of all duties, responsibilities and skills required to meet requirements for this position. Requires the ability to write, dictate or use a keyboard to communicate directives. Utilizes proper body mechanics in various environments. Requires the ability to function in multiple environments due to travel requirements.

FLSA Status: Exempt

EEO Status: First/Mid-Level Officials and Managers

Benefits + Perks of Joining the Team

• Select Family Medical, Dental, and Vision Insurance Paid Time Off and Paid Sick Time 401(k) Referral Program

Pay Range:

$80,000 - $95,000 / salary with bonus

Team Select Home Care reserves the right to change the above job description and qualifications without notice. Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment-at-will employer. Team Select Home Care is dedicated to transforming lives by providing compassionate, high-quality in-home care. Founded in 2008, our mission is to change lives for the better. We advocate for families in need, treat our patients like the heroes they are, and empower our team members to make a meaningful difference every day. We specialize in long-term adult and pediatric private duty nursing, personal care services, and family caregiving programs, all with a personalized, patient-centered approach. Our commitment to excellence is reflected in everything we do, from the way we care for our patients, to how we support our team. We believe that our employees are the heart of our mission, and we’re dedicated to your growth and well-being. At Team Select, you’ll find opportunities for continuous training, career advancement, and professional development.