Clinical Support Assistant — Mon-Fri, No Nights/Weekends

Sixteenth Street Community Health Centers; Milwaukee (WI); On-site; USD 31,000 - 42,000; Full time

Job summary

Sixteenth Street Community Health Centers in Milwaukee is seeking a healthcare support specialist for daytime hours, Monday through Friday, 8 am to 5 pm. No experience is required as on-the-job training will be provided.

You will complete forms, manage EMR orders, assist with QA tasks, and provide translation for staff. This role supports clinicians and ensures smooth patient flow in a community health setting.

Qualifications

• Satisfactory completion of In-House Training for related responsibilities.
• Strong organizational and multi-tasking skills.
• High school Diploma or GED.
• Ability to relate well to people from diverse ethnic and cultural backgrounds.
• Bilingual (Spanish/English or Hmong/English) preferred.

Responsibilities

• Complete and process forms and other patient generated paperwork.
• Process assigned tasks as per established standing orders, including Refill Requests, Form Prepare.
• Maintain assigned operational maintenance projects, including CLIA materials controls, Joint Commission exam audits, Medication/Sample supply, UC Supply, Emergency care materials.
• Autoclave materials, run and document in-house spore testing, and maintain needed par levels for all procedure kits/instruments.
• Provide translation for non-bilingual staff as assigned.
• Assist Medical Assistant with follow-up patient activities as assigned.
• Maintain orders module in EMR including, obtaining results from healthcare partners, following up with patients on outstanding orders, resolution of orders.
• Assist with QI team QI goals, including outreach to patients who receive related referrals or test orders and follow up on MA aspects of Health Reminders.

Skills

Bilingual

Organizational skills

Multi-tasking

Interpersonal skills

Education

High School Diploma/GED

Job description

Sixteenth Street Community Health Centers in Milwaukee is seeking a healthcare support specialist for daytime hours, Monday through Friday, 8 am to 5 pm. No experience is required as on-the-job training will be provided.

You will complete forms, manage EMR orders, assist with QA tasks, and provide translation for staff. This role supports clinicians and ensures smooth patient flow in a community health setting.