Clinical Support Assistant I - Pediatrics, Union Lake

Trinity Health; Kalamazoo Charter Township (MI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Day-one benefits

Competitive pay

Career growth opportunities

Job summary

Trinity Health IHA Medical Group is seeking a compassionate Medical Assistant to support providers in delivering exceptional patient care. You will work directly with patients, assist with clinical procedures, support care coordination, and help create a positive healthcare experience daily.

Essential duties include patient prep, taking histories and vitals, assisting with exams, administering medications, and coordinating care.

Qualifications

• High School Diploma or GED required.
• Successful completion of MA program and externship/internship.
• Active MA credentials or EMT/Paramedic licensure desired.

Responsibilities

• Welcome and prepare patients for appointments.
• Collect patient histories and vital signs.
• Assist providers with exams, procedures, and testing.
• Administer medications and perform diagnostic testing as directed.
• Communicate results and instructions to patients.
• Provide patient and family education to support outcomes.
• Coordinate care between patients and providers.
• Support quality improvement and disease management programs.

Skills

Patient communication

Clinical support

Medical documentation

Education

MA program and externship

EMT/Paramedic programs

Certified Athletic Trainer/EMT license

Job description

Employment Type: Full timeShift: Day ShiftDescription:

Join a Team That Makes a Difference!

Trinity Health IHA Medical Group is seeking a compassionate and motivated Medical Assistant to support our providers in delivering exceptional patient care. In this role, you'll work directly with patients, assist with clinical procedures, support care coordination, and help create a positive healthcare experience every day.

What You'll Do:

• Welcome and prepare patients for appointments.
• Collect and document patient histories, vital signs, and health information.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

General Requirements:

EDUCATION: High School Diploma or GED. Successful completion of accredited/approved:

• MA program and MA Externship;
• MA Internship;
• Emergency Medical Technician (EMT) program;
• Paramedic program; or
• Certified Athletic Trainer.

If credentialed, maintains current MA Re-Certification CEUs.

CREDENTIALS/LICENSURE:

MA-Non-Credentialed I: MA eligible to attain Medical Assistant Certification is desired, or EMT with current/active license in the State of Michigan, or Paramedic following successful completion of the National Registry Paramedic Exam and/or holds a current/active license in the State of Michigan. Valid CPR certification.

MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies:

• American Association of Medical Assistants (CMA)
• American Medical Technologists (RMA)
• National Center for Competency Testing (NCMA)
• National Healthcareer Association (CCMA)
• National Association of Health Professionals (NRCMA)
• American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE:

0-1 year previous clinical experience or equivalent combination of education and experience preferred. In absence of completed MA Program/Externship/Internship, must have 2+ years’ clinical experience providing clinical support in community-based clinic and be subject to standardized testing and evaluation of clinical skills.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.