Clinical Support Assistant

Banner Health Corporate; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Banner Health is seeking a Clinical Support Assistant to provide clerical and administrative support to the Medical Surgical, Orthopedic and Dialysis departments at Banner Baywood Medical Center in Mesa, AZ. You will assist with timecard editing, field file management, equipment tracking and onboarding activities.

The role is full-time (40 hours/week) with a Monday–Friday 8AM–5PM schedule. Opportunities for involvement in audits and compliance reports are available alongside a comprehensive

Qualifications

• High school diploma or GED required.
• 3+ years of administrative support experience.
• Strong communication and interpersonal skills.
• Proficiency with standard office software and ability to follow directions.

Responsibilities

• Provide clerical and administrative support to assigned departments.
• Assist with timecard editing and staff scheduling.
• Track equipment and manage occupational health data.
• Assist with audits, compliance reports and onboarding activities.
• Maintain confidentiality and provide high-level administrative support.

Skills

Administrative support

Time management

Data tracking

Education

High school diploma

Tools

MS Office

Scheduling software

Job description

Primary City/State: Mesa, Arizona Department Name: M/S-6N-Hosp Work Shift: Day Job Category: Administrative Services Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.

As a Clinical Support Assistant you will provide clerical and administrative services to the Medical Surgical, Orthopedic and Dialysis departments at Banner Baywood Medical Center. You will assist the department's Nursing Director and leadership team with organization of the units and their data. This position will schedule staff and maintain employee timecards. You will also assist with tracking equipment as appropriate and ordering supplies as needed. This position is a full time opportunity working 40 hours per week. Schedule is a flexible Monday - Friday 8AM-5PM. Hours may differ slightly due to the department's needs. Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

Banner Baywood Medical Center is a 342 bed hospital serving the health care needs of the dynamic and growing East Valley communities of metropolitan Phoenix, Arizona. We provide complete acute care services and outpatient services to include but not limited to cancer, stroke, women's health, rehabilitation, emergency medicine and surgery. Our Emergency Department treats a variety of ailments and offers advanced treatment areas, with 68 beds, seeing over 50,000 patients per year. We are certified as pediatric prepared as well as designated as a Trauma level 3 emergency room. In addition, our comprehensive orthopedic unit is one of the nation’s premier orthopedic programs. The unit's commitment to excellent patient care has earned a 4 STAR rating by CMS and repeated recognition as having one of the Top 100 Orthopedic Programs in the U.S. by The Health Network and HCIA, Inc. Because we are also a leader in neurological medicine, people throughout Arizona come to us when they need treatment for conditions of the brain, spine and nervous system.

POSITION SUMMARY

This position provides clerical and administrative services and assistance requiring occasional discretion and judgement. This position will support the service line or department Director with timecard editing, field file management and occupational health tracking. This position will track equipment as appropriate. This position will assist with compiling audits and compliance reports as well as submitting security requests for system access for team members. This position will create onboarding schedules and new hire activities.

CORE FUNCTIONS

• 1. Provides advanced administrative support for an executive or large/complex department or provides advanced/specialized business support. Demonstrates excellence in organization, communication and human relations skills. Demonstrates strong understanding of office or area practices, procedures and business terminology. Demonstrates speed and accuracy with word processing. Shows ability to organize, prioritize and multi-task workload in a fast-paced environment.
• 2. Provides customer service skills. Excellence in advanced administrative skills such as dictation, transcription, presentation development and meeting planning; or excellence in advanced business support skills such as data management, compilation and manipulation.
• 3. Uses established policies and general instructions and procedures to resolve a variety of problems. Chooses best alternative from group of known possibilities. Maintains records and/or files for assigned area. Ensures appropriate documentation is timely and accurately entered in the departmental application.
• 4. Prepares, collates, and distributes various reports in a timely and accurate manner. Demonstrates ability to complete or handle recurring department projects or one-time projects, as directed by supervisor. Prioritizes and organizes own work. Uses discretion to modify work practices to achieve results or improve efficiency. Receives high- level work direction, with after the fact review.
• 5. May provide clerical and administrative support to department staff, maintaining a high degree of confidentiality on all sensitive information this position is privy to.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Significant experience, typically gained through 3 years relevant work experience.
• Working knowledge of clerical and administrative services as normally demonstrated through three years administrative support experience.
• Must have the ability to follow oral and written directions as they relate to the functions listed above.
• Must have excellent oral, written and interpersonal communication skills to effectively interact with department personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins.
• Must have a working knowledge of personal software package to perform the clerical and administrative functions described above.
• Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
• An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• Additional related education and/or experience preferred.

EEO Statement: EEO/Disabled/Veterans

Banner Health supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. Banner Health supports a drug-free work environment.

For help or inquiries, contact the Banner Health Talent Acquisition team at [e-mail].