Clinical Supervisor - Littleton, NH

ConvenientMD LLC; Littleton (NH); On-site; USD 90,000 - 110,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Company-paid short-term disability

Pet insurance

401k match after one year

Job summary

ConvenientMD LLC is seeking a Clinical Supervisor for our Littleton, New Hampshire urgent care clinic. You will oversee daily operations, schedule staff shifts, and work hands-on in the clinical staffing model, balancing leadership with direct patient care.

You will lead a team, enforce policies, and coordinate with leadership to drive quality patient outcomes and service excellence in a fast-paced environment.

Qualifications

• Active clinical license in RN, LPN, Medical Assistant, or EMT-B/Paramedic.
• Experience leading clinic teams and coordinating operations.
• Ability to manage scheduling and supply orders.
• Strong communication and collaboration with clinical staff.
• Familiarity with healthcare compliance and billing basics.

Responsibilities

• Oversee and optimize daily clinic operations and patient care.
• Assist with scheduling to maximize resource utilization.
• Collaborate with providers and staff to maintain high service standards.
• Enforce clinic policies to ensure regulatory compliance.
• Serve as point of contact for patient feedback with Medical Leadership.
• Place and manage orders for medical supplies and equipment.
• Coordinate with Finance to monitor expenses and budgets.
• Lead, train, and evaluate clinic staff; foster teamwork and development.
• Support strategic initiatives with Practice Manager and Regional Leadership.
• Analyze market trends to identify growth opportunities and community engagement strategies.
• Implement quality improvements to enhance patient outcomes and satisfaction.
• Coordinate with Regional Leadership and corporate resources for alignment.

Skills

Team leadership

Healthcare operations

Scheduling coordination

Communication

Data analysis

Regulatory compliance

Education

Active clinical license (RN/LPN/MA/EMT-B/Paramedic)

Tools

Microsoft Office

SharePoint

Excel

Clinical systems knowledge

Job description

At ConvenientMD , we’re on a mission to make good health more convenient for all – working to improve how patients and providers experience healthcare in New England. To support this belief, we’re building a team of dedicated professionals who genuinely care about improving lives, are passionate about work that can make a difference, and are driven to learn from one another.

The Opportunity

As a Clinical Supervisor at ourLittleton, New Hampshire urgent care clinic, you will play a pivotal role in ensuring day-to-day operational efficiency while contributing to the clinic’s long-term strategic goals within ConvenientMD.

The ideal candidate will have a strong background in healthcare operations, team leadership, and workflow coordination, and must hold an active clinical license as an RN, LPN, Medical Assistant, or EMT-B/Paramedic.

This is a dual-role position: in addition to practice supervisory responsibilities, you will be required to support clinical operations by working scheduled clinical shifts in your licensed role, actively practicing alongside your team as part of the clinical staffing model.

This is the perfect opportunity for someone who is looking for a company where their work is valued and recognized by leadership. If you are skilled in relationship building, are a strong team-player, and thrive in a fast-paced role where you’re balancing multiple responsibilities at one time.

Your Impact

• Operational Supervision:Oversee and optimize daily clinic operations to ensure efficient and effective patient care.
• Assist with scheduling operations for the clinic, ensuring optimal utilization of resources and staff to meet patient needs.
• Collaborate with healthcare providers and support staff to maintain a high standard of patient service.
• Enforce clinic policies and procedures to ensure compliance with regulatory standards.
• Act as the point of contact for any patient feedback, working with the Medical Leadership team to address concerns.
• Place and manage orders for medical supplies, equipment, and other necessary materials in a timely and cost-effective manner.
• Coordinate with the finance department to track expenses related to supplies and ensure adherence to the budget.
• Team Leadership: Recruit, train, supervise, and engage clinic staff, fostering a positive and collaborative and supportive work environment.
• Support performance evaluations and provide ongoing feedback to enhance staff development.
• Foster teamwork and effective communication among all clinic team members.
• Strategic Planning:Collaborate with the Practice Manager and Regional Leadership team (Director of Operations & Medical Director) to contribute to the development and execution of strategic initiatives.
• Analyze market trends and competitive landscape to identify growth opportunities.
• Implement strategies to enhance the clinic’s market presence and community engagement.
• Quality Assurance:Monitor and maintain compliance with quality standards, regulatory requirements, and accreditation criteria.
• Implement quality improvement initiatives to enhance patient outcomes and satisfaction.
• Communication and Collaboration:Partner with your Regional Leadership along with corporate resourcesto ensure effective communication and goal alignment.

Who You Are

• Team leader:Demonstrated success in mentoring and growing teams.
• Experience in similar roles: Demonstrated skills in medical supervision, human resources, and data analysis.
• Driven and self-motivated: Ability to work independently, possess a level of initiative and enthusiasm to help drive results.
• Effective communicator (written and verbal) and cross collaborator: Ability to establish and maintain positive relationships with team members and stakeholders across the organization.
• Knowledge of healthcare or adjacent industry: Familiarity with medical billing systems, basic medical coding, and basic medical terminology.
• Technically savvy: Experience with Microsoft Office, specifically SharePoint, Word, and Excel.
• Availability: Work in clinic Monday through Friday with a rotating on-call for weekends and flexibility to support the opening and closing of clinic regularly.

Bonus Qualifications

• Degree in degree in health management, health administration, nursing, business administration, or related field.
• Experience with When to Work, Clockwise, ADP, and Envi.

Why You'll Love Working With Us

• Collaborative team environment that encourages professional growth
• Urgent care services at no cost to our team members and their families
• Extensive benefit offerings including health, dental,and vision coverage, company paidshort-termdisability,and optional pet insurance
• 401k match after one year of service
• Access to our primary care (depending on location)
• Educational Alliance with Purdue University Global and reduced tuition rates for team members and their families
• Employerrewards and access to discounts offered on services and products such as hotels, travel, entertainment, restaurants, andmore

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants rarely meet every single job requirement, and we appreciate that many skills and backgrounds can make people successful in this role. We are committed to creating a strong sense of belonging for all team members, and our process is designed to prevent discrimination against applicants regardless of gender identity, sexual orientation, religion, ethnicity, age, disability status, or any other aspect which makes you unique. If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in ConvenientMD’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.