Clinical Supervisor, Flight Medical Base

MU Health Care; Columbia Township (MO); On-site; USD 62,000 - 111,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement with employer match

Tuition assistance

Employee discounts

Job summary

MU Health Care, a leader in air medical services, seeks a Clinical Supervisor, Medical Base to guide clinical operations and staff across our helicopter service bases. You will drive patient care quality, safety initiatives, and regional collaboration to strengthen partnerships and improve outcomes.

Lead a high-performing team, manage daily schedules, ensure licensure and training compliance, and champion a culture of safety and continuous improvement within a dynamic, on-site environment.

Qualifications

• Three years of critical care or emergency RN or paramedic experience.
• One year of flight experience within the last three years.
• Missouri RN license or Paramedic licensure per MO DHSS; compact licensure accepted.

Responsibilities

• Identify and pursue public relations and outreach education opportunities for base(s).
• Collaborate with physicians and regional partners to resolve operational problems.
• Participate in committees to align with regional goals and improve patient outcomes.
• Provide quality and safety support across partner areas and drive improvements.
• Develop and update standards, policies, and clinical protocols.
• Oversee daily clinical staff activities to ensure quality care and efficiency.
• Coordinate staffing, monitor licensure and regulatory requirements, and ensure payroll accuracy.

Skills

Critical care / emergency RN or parami

Flight experience within last 3 years

Education

Missouri RN license or Paramedic licensure

Job description

Job Summary

• Shift: Full-Time, Days, Monday - Friday
• Work Arrangement: On-Site
• Department: EMS, Helicopter Service
• Facility: University Hospital - 1 Hospital Drive, Columbia, MO
• Base Pay Range: $62,266.00 - $111,426.00 per year, based on experience

About the job

MU Health Care is looking for a confident, collaborative, and compassionate leader to join our Air Medical Services team as a Clinical Supervisor, Medical Base. We are seeking a dedicated professional who thrives in a fast-paced environment, inspires others, and is committed to delivering exceptional patient care and service. The ideal candidate is an engaged leader who builds strong relationships, communicates effectively, and brings a solutions-focused approach to clinical and operational challenges. This role is an opportunity to make a meaningful impact by supporting and developing team members, strengthening regional partnerships, and championing a culture of safety, quality, and continuous improvement. If you are passionate about air medical services and ready to lead with purpose, accountability, and integrity, we invite you to bring your expertise to MU Health Care. Join a team where your leadership can help elevate care for patients and communities across the region.

About MU Health Care

MU Health Care is proud to be named one of Forbes' Best-in-State Employers seven years in a row, and that's largely a result of the incredible culture and team we've built. At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. Here, we believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine.

Our academic health system - the only in mid-Missouri - is home to seven hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital, as well as over 90 specialty clinics. Here you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way.

Learn more about MU Health Care.

Learn more about living in mid-Missouri.

Employee Benefits

• Health, vision and dental insurance coverage starting day one
• Generous paid leave and paid time off, including ten holidays
• Multiple retirement options, including 100% matching up to 8%and full vesting in three years
• Tuition assistance for employees (75%) and immediate family members (50%)
• Discounts on cell phone plans, rental cars, gyms, hotels and more
• See a comprehensive list of benefits here.

Detailed job description

• Identifies and pursues public relations and outreach education opportunities for assigned base(s) and service areas.
• Confers with physicians, department managers, and regional partners to resolve operational problems, promote communication, and support regional readiness efforts.
• Participates in clinical and support committees within partner, coverage, and impacted regions to ensure alignment with organizational and regional goals.
• Provides quality and safety support to partner areas, collaborating on initiatives that drive continuous improvement and patient outcomes.
• Assists in developing and revising standards, policies, and clinical protocols.
• Participates in quality assurance and improvement by identifying problems, collaborating with the program coordinator to correct deficiencies, and evaluating implemented changes.
• Coordinates daily activities of MU Air Medical Services clinical staff to ensure consistent, high-quality patient care and operational efficiency.
• Delegates assignments and holds medical employees accountable for project completion.
• Functions as a resource for disseminating new information and resolving clinical and operational problems.
• Ensures proper use, maintenance, and repair of equipment and supplies.
• Interviews candidates and provides input on hiring decisions.
• Assists in onboarding and orientation of new employees in collaboration with the program coordinator and clinical educator.
• Conducts rounding conversations, performs standard performance management duties, and initiates disciplinary actions for administrative and behavioral deficiencies as needed.
• Oversees the functional and day-to-day operations of the assigned base(s) to ensure efficient and effective service delivery.
• Maintains and monitors medical crew licensure, certifications, clinical requirements, OSHA training and testing, and advanced procedures tracking in collaboration with the clinical educator and program coordinator.
• Supports the program's compliance with the Commission on Accreditation of Medical Transport Systems (CAMTS) standards and other applicable accreditation or regulatory requirements.
• Oversees the maintenance and organization of crew quarters and ensures compliance with regulatory agency requirements, safety standards, and infection control policies.
• Develops, coordinates, and maintains daily staffing schedules to ensure the appropriate level of unit coverage and continuity of care.
• Monitors time and attendance in alignment with MU Health Care policies and practices, ensuring accuracy of records and timely submittal/approval for payroll purposes.
• May complete unit/department-specific duties and expectations as outlined in department documents.

Required Qualifications

• Three (3) years of critical care or emergency RN or paramedic experience. One (1) year of flight experience within the last three (3) years.
• Missouri Board of Nursing RN or Nurse Licensure Compact multi-state RN. When the primary state of residency changes, compact state RNs must apply under the new state of residency within thirty (30) days; OR Paramedic (EMT-P or EMT-CP) licensure by the Missouri Department of Health and Senior Services (DHSS).
• Certified Flight Registered Nurse (CFRN) by the Board of Certification for Emergency Nursing (BCEN); OR Flight Paramedic Certified (FP-C) or Critical Care Paramedic Certified (CCP-C) by the International Board of Specialty Certification (IBSC).

Preferred Qualifications

• Bachelor's degree in nursing or a related field strongly preferred.
• One (1) year of leadership experience. Additional license/certification requirements as determined by the hiring department.

Physical Demands

This role is very active and may require ambulating, remaining in a stationary position and positioning self to reach and/or move objects above the shoulders and below the knees. The employee must frequently lift and/or move objects up to 100 lbs and occasionally move objects up to 25 lbs or more. The employee must not exceed a flight weight of 230lbs including flight gear.

This role also routinely comes into contact with patients who may have contagious illnesses. This position is in a health care facility or at a remote base, open 24 hours a day, 365 days a year. Rotating shifts as well as holiday and work during inclement weather will be required.

Equal Employment Opportunity

The University of Missouri is an Equal Opportunity Employer.