Clinical Supervisor - Behavioral Health, Walk-In team (Licensed Therapist)

Mountain Area Health Education Center; United States; Vor Ort; USD 74.000 - 92.000; Vollzeit

Benefits dieser Stelle

Total Rewards package

Professional development support

Competitive healthcare plan options

Paid time off & holidays

Retirement savings match

Zusammenfassung

The Behavioral Health Supervisor at Mountain Area Health Education Center leads a team of therapists, balancing clinical work with supervision, mentorship, and program development. This role supports access to high‑quality mental health care across Western North Carolina, guiding collaboration with physicians and residency leadership.

The position requires a licensed clinician (LCSW/LCMHC/LMFT in NC) with supervisory experience and a commitment to evidence‑based practice, workforce development,

Qualifikationen

• Master’s degree or PhD in Behavioral Health or related field.
• Current NC licensure as LCSW, LCMHC, or LMFT required.
• Experience supervising behavioral health professionals preferred.
• Ability to provide clinical supervision while maintaining caseload.

Aufgaben

• Lead and develop a team of therapists across multiple locations.
• Provide administrative oversight, workforce development, and QA.
• Deliver outpatient therapy with a reduced caseload and supervise 10–15 therapists.
• Ensure compliance with regulatory standards and MAHEC policies.

Kenntnisse

Team leadership

Clinical supervision

Communication

Mentorship

Crisis support

Microsoft Office

Ausbildung

Master’s degree or PhD in Behavioral Health/Social Services

Licensed as LCSW/LCMHC/LMFT in NC

Tools

Microsoft Office

Jobbeschreibung

Lead and develop a team of behavioral health professionals while helping expand access to high-quality mental health care across Western North Carolina. As Behavioral Health Supervisor, walk-in team, you will provide clinical and administrative leadership to a team of therapists, fostering a culture of collaboration, professional growth, and evidence-based practice. This unique role combines direct patient care with supervision, mentorship, workforce development, quality improvement, and operational leadership. Working closely with the Behavioral Health Manager, physicians, residency leadership, and interdisciplinary partners, you will help shape the future of integrated behavioral health services while maintaining an active clinical presence and supporting MAHEC's mission of patient care, education, and community health. In addition to service-line supervision responsibilities, this role provides outpatient behavioral health services through a combination of scheduled therapy appointments and same-day walk-in behavioral health support. To support patient access, this position is expected to include limited evening coverage, anticipated to be no later than 7:00 PM one day per week, subject to final operational approval. Our anticipated start date for this hire will be late January - Early February 2027.

JOB SUMMARY

The Behavioral Health Supervisor is a licensed clinician who provides administrative and clinical support as well as operational oversight to a team of Behavioral Health Therapists. This position is responsible for fostering clinical excellence, ensuring workflow efficiency, and maintaining high standards of patient care across outpatient and integrated care settings. The Supervisor also manages a reduced caseload, supporting team members through case consultation, productivity monitoring, onboarding, and continuous professional development. This role plays a vital part in sustaining a culture of collaboration, accountability, and whole-person care. The Supervisor will be responsible for a team of approximately 10-15 therapists across multiple locations and teams, including Outpatient Behavioral Health providers, integrated Behavioral Health providers, Collaborative Care Managers, NC Pal Consultant, and potential future Behavioral Health staff.

SPECIFIC RESPONSIBILITIES

Leadership & Administrative (0.5 FTE)

• Development: Cultivating Excellence and Professional Growth: Supporting the onboarding of new Behavioral Health Therapists, ensuring alignment with MAHEC’s policies, workflows, and clinical standards. Serve as a strategic partner to clinical departments, supporting integration and relationship-building between behavioral health staff and host departments. Foster a culture of professional development and evidence-based practice through ongoing supervision, coaching, and mentorship. Lead regular team meetings and meet regularly with direct reports 1:1 to review workflow, address staff concerns, and discuss opportunities for growth. Serve as a resource for navigating internal systems, community resources, and interdisciplinary collaboration.
• Quality Services: Supervision, Compliance, and Patient Outcomes: Track individual and team productivity, documentation timeliness, and service delivery benchmarks; offer guidance and accountability support. Monitor clinical quality, fidelity to treatment models, and patient outcomes; partner with the BH Manager to implement quality improvement strategies. Provide real-time consultation and crisis support to team members managing urgent or complex clinical situations. Maintain a reduced caseload, modeling clinical excellence and maintaining active familiarity with MAHEC’s clinical systems.
• Sustainability: Workflow, Integration, and Operational Stability: Coordinate therapist schedules to ensure coverage, balanced caseloads, and responsiveness to patient needs. Communicate regularly with the Behavioral Health Manager and other department leadership to surface barriers, identify staffing needs, and recommend solutions that promote long-term sustainability. Support workforce stability through relationship-building, clear communication, and recognition of team achievements. Ensure adherence to organizational policies, ethical standards, and regulatory guidelines. Participate in recruitment and hiring processes, including interview participation and team onboarding as needed.

Clinical Responsibilities (0.5 FTE)

Provide individual, family, and group therapy to clients using clinical models and modalities approved by the agency and the service definition for children and adolescents who are being referred to mental health and substance abuse services. Conduct Comprehensive Clinical Assessments, develop treatment plans based on evidence-informed practices, incorporate internal and external collateral information (i.e. CCAs, Psychological Testing, Medical Evaluations, etc.) into case conceptualization and treatment planning, complete prior authorizations, and maintain timely and accurate documentation within the electronic health record. Participate in on-call rotations and respond to urgent clinical needs.

KEY COMPETENCIES

Communication Skills: Effectively and respectably communicate with other individuals, whether it be a colleague, patient, or patient’s family member and appropriately enumerate information in a manner easily understood by all parties. We do this to foster a culture of understanding between all parties, especially in complex and difficult situations, to ultimately provide the best care possible to our patients and their families.

Decision Making: Ability to make the most appropriate decision in a given situation and then taking the next steps to ensure appropriate and timely completion. This requires conflict resolution skills, critical thinking skills, confidence in your ability to make the right decision in most situations. This also includes ability to prioritize your workday appropriately to ensure the most important tasks are completed on time.

HealthCare Knowledge: Having the drive to keep yourself abreast and up to date on the new breakthroughs in your area of expertise and communicating them to the rest of the team, as appropriate.This also includes keeping up with your licensure and yearly training requirements within your area expertise along with MAHEC’s organizational training. Finally, the ability to apply the depth of knowledge maintained and gained through this process in real life scenarios as appropriate.

Interpersonal Skills: Showing the ability to meet difficult situations with grace, professionalism, and understanding. Within your area of expertise, showing respect and showing empathy where appropriate with your colleagues, patients, and their family at all times, even when its most difficult to do so. This is done, in part, by effective listening, being your authentic self, showing responsibility and dependability, and being patient with others.

Organizational Values: Adherence to MAHEC’s founding principles and incorporating them every day. This includes, among others, having integrity and accountability, reverence for other cultures and equitable practices, ability to manage change, and displaying a clear understanding of organizational dynamics. Doing these things creates a culture where people want to do the best for each other and gives personal ownership towards the goal of helping people in their time of need.

Problem Solving: Having an analytical mind and ability to work autonomously to solve complex problems that may arise. The wherewithal to think logically through a difficult problem and come to an appropriate resolution for a given issue. This helps to drive continuous improvement by thinking through where we can improve in a novel way. Measures success by understanding where we are currently and where we want to go and then applying those new ideas to affect positive change.

SPECIFIED SKILLS

• COMPUTER Excellent skills in Microsoft Office including Word, Excel, PowerPoint, and database applications required.
• FOREIGN LANGUAGE Spanish speaking skills preferred, not required, and eligible for compensation add on

SUPERVISORY RESPONSIBILITIES

Direct supervision of Behavioral Health providers Clinical supervision of LCSW-A or LCMHC-A, as appropriately licensed

EDUCATION AND EXPERIENCE

MINIMUM QUALIFICATIONS

• Master’s Degree or PhD in one of the Behavioral Health/Social Services sciences
• Licensed as a Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), or Licensed Marriage & Family Therapist (LMFT) in North Carolina.

PREFERRED QUALIFICATIONS

• At least two years of supervisory/management experience in human services
• At least two years of clinical experience in crisis assessment and treatment with multi-system families.
• Meet North Carolina criteria for Clinical Supervision.

REQUIRED LICENSES

• Licensed as a Licensed Clinical Social Worker (LCSW), Licensed Clinical Mental Health Counselor (LCMHC), or Licensed Marriage & Family Therapist (LMFT) in the State of North Carolina.

SCHEDULE

Regular attendance on-site is an essential function of this position. Typical business hours are Monday – Friday, 8:00 am to 5:00 pm (or flexed to best meet the needs of the clients and/or the Division); 40 hours per workweek; weekend, holiday, or evening coverage is occasionally required. Work hours will need to be flexible in order to respond to special work assignments, or evening activities, as requested by the team leader.

COMPENSATION PACKAGE

$74,000 - $92,000 full-time, exempt Opportunity for additional compensation based on eligible experience, higher education, dual-credentials (LCAS preferred), and bilingual Spanish-English skills all full-time therapists are eligible for an annual continuing medical education allowance and dedicated paid time off for that continuous education work MAHEC's Total Rewards package includes professional liability insurance coverage, comprehensive healthcare plan options, deep in-house discounts for care services, up to 30 paid days off annually, retirement savings match and more! At MAHEC, we strive to equip all team members with Total Rewards (pay + benefits) to honor their service, support their health, manage their financial security, build their career, and thrive. MAHEC is a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program. Employees who meet federal requirements may be eligible to have remaining student loan balances forgiven after 10 years of qualifying payments while working full-time at MAHEC.

• Annual continuing medical education allowance
• Dedicated paid time off for continuous education work
• Professional liability insurance coverage
• Comprehensive healthcare plan options
• Deep in-house discounts for care services
• Up to 30 paid days off annually
• Retirement savings match

All new employees must provide valid, original I-9 documents on their first day of work.

All MAHEC employees and learners will be required to receive the Flu vaccine or have an approved exemption.

MAHEC Talent Management is located at 121 Hendersonville Road, Asheville, NC 28803.

Equal Opportunity Employer.

Thank you for your interest in employment with Mountain Area Health Education Center in Asheville, NC, where we are committed to improving health in western North Carolina through innovative health professions education and compassionate healthcare. MAHEC was established in 1974 to improve training and retention of healthcare professionals across our region. We are dedicated to excellence in clinical care, health professions education, and innovative practices that can be replicated nationally. The largest of the nine state AHEC's, MAHEC serves NC's 16 westernmost counties to address national and state concerns with the supply, retention, and quality of health professionals especially in rural areas.