Clinical, Supervisor

Acentra; Northern (KY); Hybrid; USD 84,000 - 85,000; Full time

Benefits offered by this job

Comprehensive health plans

Paid time off

Job summary

Acentra Health is seeking a Clinical Supervisor to lead our Review Operations team and ensure timely, accurate nurse-review outcomes for contract deliverables.

The role requires RN licensure, an ASN or equivalent nursing education (BSN preferred), and several years of supervisory and clinical experience. You will manage workloads, monitor quality, and serve as a primary liaison with providers in a fast-paced environment.

Qualifications

• Active RN licensure required.
• ASN or equivalent nursing education required; BSN preferred.
• Minimum of three years supervisory experience in a healthcare field with 1–3 years' review experience required.
• Two years' recent clinical experience.
• Previous workload management experience strongly preferred.

Responsibilities

• Supervises day-to-day Review Operations of nurse reviewers or prior authorization requests to meet contract deliverables.
• Assesses, evaluates and addresses daily workload and queues; adjusts work schedules to meet department demands.
• Analyzes productivity of nurse reviewers.
• Identifies reviewers' orientation and learning needs and develops plans with the Manager, Operations.
• Responsible for quality monitoring activities including audits, QIP, database management, and assisting with IRR.
• Maintains current knowledge base related to review processes and clinical practices.
• Functions as providers' liaison and contact/resource for provider customer service issues.
• Performs all applicable review types as workload indicates.
• Read, understand, and adhere to corporate policies including HIPAA and Privacy and Security Rules.

Skills

RN licensure

Supervisory experience

Clinical experience

Workload management

Education

ASN or equivalent nursing education

BSN preferred

Job description

Company Overview

Acentra Health exists to empower better health outcomes through technology, services, and clinical expertise. Our mission is to innovate health solutions that deliver maximum value and impact.

Lead the Way is our rallying cry at Acentra Health. Think of it as an open invitation to embrace the mission of the company; to actively engage in problem-solving; and to take ownership of your work every day. Acentra Health offers you unparalleled opportunities. In fact, you have all you need to take charge of your career and accelerate better outcomes – making this a great time to join our team of passionate individuals dedicated to being a vital partner for health solutions in the public sector.

Job Summary and Responsibilities

Acentra Health is looking for a Clinical, Supervisor to join our growing team.

Job Summary

• Supervises Review Operations day-to-day activities of the nurse reviewers or prior authorization requests in the assigned areas to successfully meet contract deliverables. Assists in meeting contract deliverables related to the Review Department within budgetary parameters.

Responsibilities

• Assures accuracy and timeliness of all applicable review type cases within contract requirements.
• Assesses, evaluates and addresses daily workload and queues; adjusts work schedules daily to meet the workload demands of the department.
• Analyzes productivity of nurse reviewers.
• Identify Clinical Reviewers' orientation and continuous learning needs and in collaboration with the Manager, Operations, develops and implements plans to address those identified learning needs.
• Responsible for the quality monitoring activities including identifying areas of improvement and plan implementation of improvement areas including quarterly audits, QIP, database management, and assisting with IRR.
• Maintains current knowledge base related to review processes and clinical practices related to the review processes; functions as the initial resource to nurse reviewers regarding all review process questions and/or concerns.
• Functions as providers' liaison and contact/resource person for provider customer service issues and problem resolution.
• Performs all applicable review types as workload indicates.

• Read, understand, and adhere to all corporate policies including policies related to HIPAA and its Privacy and Security Rules.

Qualifications

Required Qualifications

• Active RN licensure required.
• ASN or equivalent nursing education required; BSN or related Bachelor's degree preferred.
• Minimum of three (3) years supervisory experience in a healthcare field with a minimum of 1-3 years' review experience required.
• Two years' recent clinical experience.
• Previous workload management experience strongly preferred.

Preferred Qualifications

• Excellent verbal and written communication skills essential.
• Excellent interpersonal skills required.
• Organizational skills, ability to plan and prioritize multiple assignments essential.
• Computer proficiency in Microsoft Office and other software programs operating in a Windows environment.

Why us?

We are a team of experienced and caring leaders, clinicians, pioneering technologists, and industry professionals who come together to redefine expectations for the healthcare industry. State and federal healthcare agencies, providers, and employers turn to us as their vital partner to ensure better healthcare and improve health outcomes.

We do this through our people.

You will have meaningful work that genuinely improves people's lives across the country. We are a company that cares about our employees, and we give you the tools and encouragement you need to achieve the finest work of your career.

Benefits

Benefits are a key component of your rewards package. Our benefits are designed to provide you with additional protection, security, and support for both your career and your life away from work. Our benefits include comprehensive health plans, paid time off, retirement savings, corporate wellness, educational assistance, corporate discounts, and more.

Experience in Lieu of Degree

For non-clinical roles, or when not required by the contract specifically, the Company acknowledges that practical, hands-on experience can provide skills and competencies equivalent to formal education. As such, in cases where a Bachelor's degree may be required, the Company will accept a minimum of six (6) years of directly relevant professional experience in lieu of a degree. In instances where the candidate has an Associate's degree, the Company will accept a minimum of three (3) years of directly relevant professional experience in lieu of the Bachelor's degree.

Compensation

The pay range for this position is listed below.

“Based on our compensation philosophy, an applicant’s position placement in the pay range will depend on various considerations, such as years of applicable experience and skill level.”

Thank You!

We know your time is valuable and we thank you for applying for this position. Due to the high volume of applicants, only those who are chosen to advance in our interview process will be contacted. We sincerely appreciate your interest in Acentra Health and invite you to apply to future openings that may be of interest. Best of luck in your search!

~ The Acentra Health Talent Acquisition Team

Visit us at https://careers.acentra.com/jobs

EEO AA M/F/Vet/Disability

Acentra Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, status as a protected veteran or any other status protected by applicable Federal, State or Local law.

Pay Range

USD $83,520.00 - USD $84,088.00 /Yr.