Clinical Supervisor

Villa of Hope; City of Rochester (NY); On-site; USD 51,000 - 88,000; Full time

Job summary

Villa of Hope in Rochester, NY is seeking a Clinical Supervisor for the Outpatient Clinic to supervise therapists at multiple sites and ensure high-quality grant-funded services. The role carries responsibility for program coordination, staff supervision, and adherence to agency policies while maintaining productivity standards.

The ideal candidate holds a Master’s degree in human services and licensure eligibility, with 1 year of supervision and 2–3 years in mental health or substance use

Qualifications

• Master's degree in human service required; licensure or eligibility (LMSW, LCSW, LMHC, LMFT, or equivalent).
• Minimum 1 year supervisory experience and 2–3 years in mental health or substance use treatment.
• Outpatient clinic and grant-funded community-based program experience.

Responsibilities

• Supervise therapists and coordinate services across offsite locations.
• Ensure program quality and productivity standards; monitor reports and budgets.
• Recruit and hire staff with diversity and inclusive practices.
• Provide direct care and collaborate with grant writers for reporting.
• Develop trainings and mentor clinical staff; ensure compliance with policies.

Skills

MS Office

Excel

Word

Outlook

Education

Master's degree in human services

Job description

Full Time Rochester, NY, US

Salary Range: $24.75 To $42.15 Annually

Clinical Supervisor

Outpatient Clinic/Community Based

Grant Funded

JOB TITLE: Clinical Supervisor Outpatient Clinic

POSITION GRADE: 83 [ salary range: 24.75hr-42.15hr commensurate with education and experience ]

FSLA: Non Exempt

DEPARTMENT/PROGRAM: Outpatient Clinic/Grant Funded Community Based Programs

SUPERVISOR: Sr. Clinical Director Outpatient Clinic

JOB SUMMARY

Under the direction of the Clinic Director, the Clinical Supervisor is responsible for supervision and delivery of services to youth and families to support our community-based initiatives funded by grants. This position requires a strong leader with the ability to fulfill multiple roles, the ability to be flexible with programmatic changes as program needs may change, and to collaborate across departments to address the community’s diverse needs effectively. This position carries out all responsibilities with fidelity and accountability to the Agency’s Mission, Vision, Sanctuary Commitments, and Strategic Plan. The Clinical Supervisor provides supervision to therapists located at various offsite locations as well as carries a caseload. The Clinical Supervisor is responsible for coordination and collaboration with these sites to maintain delivery of high quality treatment services as well as productivity standards.

ESSENTIAL FUNCTIONS

• Exercises full compliance with the Agency’s Code of Conduct, all Agency Policies and Procedures.
  • Maintains confidentiality and security for all client and staff related materials and/or records.
  • Evaluates staff performance in regards to job related responsibilities.
  • Addresses and monitors performance improvement plans.
  • Monitors staff adherence to program/Agency standards (documentation, clinical records, policies, etc.)
  • Participates in and supports continuous quality improvement in the Program, Department and Agency.
  • Coordinates and monitors completion of all required Program reports
  • Recruits and hires new employees as needed with attention to diversity succession planning and utilizing and inclusive process.
  • Provides supervision, direction, coaching, mentoring and opportunities for professional development of direct reports and assures the same for the staff.
  • Assures consistent application of agency personnel policies and hiring practices
  • Reviews on- boarding surveys and adjusts practice towards quality improvement.
  • Demonstrates, promotes and practices diversity, equity and inclusion in relation to clients and staff through respect and understanding achieved through training, individual supervision and Agency cultural activities.
  • Recognizes and embraces the diversity of every youth and family we serve.
  • Identifies service gaps and advocates and coordinates with community providers.
  • Participates in the ongoing development of clinical services through models such as Sanctuary, Seven Challenges, Motivational interviewing, CF-CBT, FIT.
  • Provides individual and group clinical supervision, mentoring coaching and on-going training to all therapists.
  • Assists in planning and coordinating monthly trainings for all clinic staff.
  • Assists staff in planning for client activities and needs as well as staff development needs within the budgeted allocations
  • Monitors productivity requirements for clinic budgets, no shows and cancelations
  • Assists in ensuring clinic meets established productivity standards and works with clinicians to determine what prevents the clinician from making productivity, and the development and monitoring of a plan
  • Reviews and signs off on treatment plans, treatment plan reviews and case conferences presented at treatment team meetings.
  • Provides direct care services to clients of the clinic.
  • Collaborate with program directors to adapt services in response to emerging community needs and grant opportunities.
  • Monitor program outcomes and communicate recommendations for continuous improvement.
  • Mentor and train clinical staff and/or interns, fostering a culture of learning and professional growth.
  • Be prepared to take on various roles as needed, including direct service provision, program development, and administrative tasks.
  • Partners with agency Grant Writer and/or outside providers/funders to fulfill reporting responsibilities for existing program grants. Assists in identifying and/or developing content for applications for new grants to sustain and/or grow services.

MINIMUM QUALIFICATIONS

Education

• Master's degree in human service required, Licensure required or eligible: LMSW, LCSW, LMHC. LCAT, LMFT

Experience

• One year supervisory experience and two to three years’ experience in mental health and/or substance use disorders treatment
• Licensure or Licensure eligible
• Strong clinical background and experience relating DSM-5 diagnosis, various EBPs and other clinical topics.
• Outpatient Clinic and Integrated treatment experience
• Background and experience in working with diverse populations.
• Passion and enthusiasm for impact and results.

Skills

• Good computer skills in Microsoft Office, Excel, Word and Outlook; working knowledge of other relevant computer software.

Physical Demands: The following lists physical demands an employee will perform on a regular basis: standing, walking, sitting, bending, stooping, squatting, kneeling and climbing stairs.

• Ability to drive
• Ability to walk short distances
• Ability to use stairs
• Ability to leave a location quickly

COMPETENCIES

Leading Self

• Character and Courage (Integrity and Trust): Do the right thing, because it is the right thing, even when no one is looking. Truth to Power.
• Customer Focus: Build positive relationships through communication and collaborative problem solving.
• Commitment to Diversity, Inclusion, Justice and Equity: Believe in the dignity and humanity of all people to reach their full potential.

Leading Others

• Process Management: Develop and monitor processes and organize resources to achieve desired results.
• Develop Self and Others: Continually develop self and others capabilities to attain the highest level of performance possible.
• Managerial Courage: Make difficult decisions, own those decisions, and have difficult conversations, all in the best interest of the agency.