Clinical Study Operations Manager

Beacon; Boston, Northern (MA, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

Beacon Biosignals is seeking a Clinical Study Operations Manager to oversee startup, site onboarding, and ongoing operational delivery of clinical studies from startup through close-out. This contract-to-hire, fully remote role in the U.S. requires up to 10% travel and offers hubs in Boston, New York, and Paris. Collaborate with sponsors and sites to ensure quality, compliance, and timely execution of studies. You will train sites, manage documentation, and drive process improvements.

Qualifications

• 5+ years of experience in clinical project management or clinical operations roles.
• Strong organizational and project management skills; ability to handle multiple responsibilities.
• Excellent written and verbal English; additional languages are a bonus.
• Proactive mindset with prioritization and attention to detail.
• Familiarity with GCP, ICH guidelines, and regulatory requirements.
• Knowledge of decentralized data collection, compliance and site oversight.
• Interest in analytics, statistics, machine learning, and clinical trials.

Responsibilities

• Collaborate with project teams to implement study startup activities.
• Instill client confidence through startup, maintenance and close-out activities.
• Serve as primary contact for clinical sites for smooth operations.
• Train research sites on Beacon’s devices and study protocols.
• Monitor progress to ensure timelines, protocols, and quality.
• Maintain GCP/ICH compliance and regulatory standards.
• Coach peers on GCP, documentation, versioning, and complaints.
• Address operational issues using Zendesk and Asana.
• Provide feedback from sites to improve devices and workflows.

Skills

Project management

Organizational skills

English communication

Attention to detail

Proactive mindset

GCP knowledge

ICH guidelines

Decentralized data collection

Empathy

Analytics curiosity

Tools

Zendesk

Asana

Job description

Beacon Biosignals is transforming precision medicine for the brain, from clinical development to clinical care. For Life Sciences partners, we offer the leading at-home EEG platform for clinical development of novel therapeutics for neurological, psychiatric, and sleep disorders. Our Diagnostics business is building the most comprehensive at-home platform for precision diagnostics, combining EEG and cardiopulmonary signals to deliver reimbursable assessments for sleep and central nervous system disorders. Together, we're changing the way patients are diagnosed and treated for any disorder that affects brain physiology.

As a Clinical Study Operations Manager within the Clinical Study Operations team, you will be responsible for ensuring the successful operational delivery of Beacon’s clinical studies, from startup through close-out. You will work closely with sponsors, project teams, and clinical sites to drive efficient study execution and uphold Beacon’s commitment to quality, compliance, and scientific rigor.

You will oversee study startup planning, site onboarding and training, and ongoing operational oversight to ensure studies are executed on time and to the highest standards. Acting as a key operational partner to both sponsors and internal teams, you will proactively identify risks, streamline communication, and maintain alignment across stakeholders. In addition, you will foster a culture of quality within the organization by coaching peers on GCP compliance, documentation discipline, version control, and complaint management, strengthening the team’s collective operational excellence.

This is a contract-to-hire individual contributor role, fully remote anywhere in the U.S., and will require up to 10% travel. Beacon's robust asynchronous work practices ensure a first-class remote work experience, but we also have in-person office hubs available located in Boston, New York and Paris.

What success looks like:

• Collaborate with project teams to implement study startup activities, including communication planning, logistics, development of study documentation, and data configuration.
• Instill confidence with clients on study operations through start up, maintenance and close out activities.
• Act as the primary point of contact for clinical sites, ensuring smooth operations and clear communication.
• Provide training to research sites on the use of Beacon’s devices and study protocols, ensuring proper device usage and data collection.
• Monitor project progress, ensuring adherence to timelines, protocols, and quality standards.
• Maintain compliance with Good Clinical Practice (GCP), International Conference on Harmonization (ICH) guidelines, and regulatory standards.
• Foster a culture of quality within the ClinOps and Scientific teams by coaching peers on GCP requirements, documentation discipline, versioning, and complaint management.
• Address operational issues promptly, escalating through tools like Zendesk and Asana for resolution.
• Provide actionable feedback from research sites to inform improvements in devices and workflows.

What you will bring:

• 5+ years of experience in clinical project management or clinical operations roles.
• Strong organizational and project management skills, with the ability to manage multiple responsibilities effectively.
• Excellent written and verbal communication skills in English; additional languages are a bonus.
• A proactive mindset with the ability to identify priorities and anticipate challenges.
• Meticulous attention to detail, ensuring accuracy in data collection and reporting.
• Ability to work in a fast paced environment with multiple priorities.
• Familiarity with GCP, ICH guidelines, and clinical research regulatory requirements.
• Knowledge of decentralized data collection, compliance and oversight while showing empathy for both patients and sites.
• A desire to learn more about analytics, statistics, machine learning, and clinical trials.

The salary range for this role is $90,000 – $110,000. Salary ranges are determined using current market compensation data for this role and adjusted based on experience, skills, and location. The base salary is one component of the total compensation package, which includes equity, PTO and other benefits.

At Beacon, we've found that cultural and scientific impact is driven most by those that lead by example. As such, we're always seeking new contributors whose work demonstrates an avid curiosity, a bias towards simplicity, an eye for composability, a self-service mindset, and - most of all - a deep empathy towards colleagues, stakeholders, users, and patients. We believe a diverse team builds more robust systems and achieves higher impact.

As set forth in Beacon Biosignals’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.