Clinical Staff Outpatient Pharmacist

Baptist Memorial Health Care Corporation; Southaven (MS); On-site; USD 90,000 - 120,000; Full time

Job summary

JobRx, Inc. is seeking a licensed pharmacist to join our Mississippi retail team. You will review prescriptions, counsel patients, process insurance claims, and ensure compliance with regulations and company policies.

You will collaborate with physicians on irregularities and maintain high standards of patient care. The role emphasizes medication safety, accurate dispensing, inventory management, and staff training under the guidance of the Pharmacy Manager.

Qualifications

• Must hold a current, active pharmacy license for the appropriate state or eligibility.
• Ability to interpret and verify dosage and prescriptions with attention to safety.
• Experience with retail pharmacy operations and customer service preferred.

Responsibilities

• Greets customers and assists with products and services to ensure a positive experience.
• Models customer service best practices and delivers a delightful experience to all team members.
• Counsels patients on medicine usage, side effects, interactions and alternatives when needed.
• Performs drug therapy reviews, verification and medication management.
• Reviews and dispenses prescribed medications accurately when workload requires.
• Maintains compliance with regulations, policies and standards and assists in workflow optimization.
• Ensures Good Faith dispensing principles and regulatory compliance.
• Keeps up-to-date with EPIC and suggests productivity enhancements.
• Handles insurance claims processing and follows up with providers and insurers.

Skills

Customer service

Pharmacy operations

Communication skills

Medication safety

Inventory management

Education

BS in Pharmacy

Pharm.D.

Tools

EPIC

Job description

Overview

Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services. Responsible for ensuring the proper dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience.Reviews and interprets prescriptions to ensure safety, efficacy and appropriateness. Contacts and confers with physicians regarding any irregularities. Maintains compliance with all regulatory requirements.

Job Summary

Provides pharmacy consulting services to customers regarding the effective usage of medications, awareness with drug interactions and offering preventive healthcare services. Responsible for ensuring the proper dispensation, review and verification of prescribed medications within regulatory guidelines, company policies and procedures.Supports the efficient workflow of the pharmacy and assists the pharmacy manager in identifying ways to optimize pharmacy financials, inventory management and enhance customer experience.Reviews and interprets prescriptions to ensure safety, efficacy and appropriateness. Contacts and confers with physicians regarding any irregularities. Maintains compliance with all regulatory requirements.

Responsibilities

• Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues in a timely manner and answers questions to ensure a positive customer experience.
• Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.)
• Develops strong relationships with most valuable customers by anticipating customer needs and proactively offering services.
• Counsels patients and answers their questions regarding usage of medicine, side effects, interactions, contraindications, patient information privacy, generics, less expensive medicines, over-the-counter products, and refers to medical provider as needed to ensure medication is taken correctly, health needs addressed, and satisfaction with service.
• Performs pharmacist tasks including drug therapy reviews, verification, and medication management. Reviews, interprets, and accurately dispenses prescribed medications when necessitated by workload.
• Ensures the pharmacy operates in accordance to regulations, company policies and standards. Assists pharmacy manager with establishing procedures that promotes the efficient workflow of the pharmacy including assigning roles, coordinating activities, and soliciting employee suggestions. Responsible for the opening and closing of the pharmacy and shift change duties.
• Ensures the use of all elements of the Good Faith Dispensing policy in conjunction with state and federal controlled substance laws when filling prescriptions. The Product Review/Retail Fill Process Pharmacist has the ultimate responsibility for ensuring that the elements of Good Faith are present.
• Maintains current knowledge of EPIC and proposes and implements enhancements to further promote productivity.
• Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and participates in 3rd party audit.
• Follows-up with medical providers' offices to clarify prescribed medications, dosages, refills, interactions and allergies to suggest alternative medications, and answer medical provider questions.
• Performs retail, clinical, and wellness services such as diabetes awareness and other preventive healthcare services.
• Develops and maintains good relationships with local medical community including physicians, nurses, and other health care providers. Participates in community outreach activities to promote the pharmacy business and further enhance growth opportunities.
• Assists the Pharmacy Manager with staff hiring and training. Reinforces the direction of Pharmacy Manager in staff performance by coaching and providing constructive feedback, monitoring customer service, and fostering employee development.
• Promotes teamwork and motivates team members by establishing expectations, monitors and recognizes progress, and fosters a shared vision.
• Maintains current knowledge and skills related to pharmacy and healthcare by reading pharmacy-related journals, company publications, and communications. Maintains awareness of developments in retail and management and pursues best practices that would enhance performance.
• Obtains necessary certifications, education credits, and Healthstream training
• Seeks professional development by monitoring one's performance, solicits for constructive feedback, and leverages pharmacy manager and store manager as mentor and coach
• Provides information or knowledge on other drugs or pharmaceuticals as appropriate.
• Interprets prescribing provider's instructions and fills prescriptions as ordered and according to organizational policies. Reviews and verifies dosage or other instructions as needed. Ensures that controlled or hazardous substances are appropriately handled. Manages inventory and maintains financial records.
• Provides training and guidance to pharmacy interns throughout course of their work and monitoring their performance.
• Takes patient history as required; making initial clinical tests or assessments and referring patient to appropriate practitioners.
• Manages medication orders, including age-specific considerations to ensure medication safety (i.e., processing, preparation and dispensing).
• Participates in pharmacotherapeutic plan processes.
• Manages own pharmacy practice effectively.
• Supervises and directs healthcare team members.
• Contributes to goals, programs, and report cards for unit/department/hospital.
• Provides drug information.
• Provides education.
• Participates actively on inter and intra-departmental committees.
• Maximizes safety and efficiency through appropriate use of automation.
• Completes assigned goals.

Preferred/Desired

• One year of retail pharmacy experience.

Education

Minimum Required

• Bachelor of Science (B.S.) or Doctor of Pharmacy (Pharm.D.).

Training

Preferred/Desired

• BLS and/or ACLS certification, advanced post-graduate training or equivalent clinical experience.

Special Skills

• Computer literacy, interpersonal skills, general clinical awareness.

Minimum Required

• Basic computer literacy and communication skills. Cognitive ability to interpret and understand written medication orders and reference materials; accuracy and attention to detail required.

Preferred/Desired

• Advanced computer order entry literacy, Microsoft Office applications, clinical experience. High-level cognitive ability to interpret and understand written medication orders and reference materials.

Licensure

• Current, active, unrestricted pharmacy licensure for appropriate state or eligibility for licensure. Must acquire licensure within 120 days of hire date.

Minimum Required

• PHARMACIST-FOR APPROPRIATE STATE