Clinical Staff Educator

MelroseWakefield Healthcare, Inc.; Belvidere (MA); On-site; USD 84,000 - 107,000; Full time

Benefits offered by this job

Competitive salaries & benefits

Medical, Dental and Vision benefits

403(b) retirement with company match

Tuition reimbursement and CE support

Career growth opportunities

Fleet car program

Industry-Leading Safety Program

Job summary

Tufts Medicine Care at Home seeks an experienced education specialist to develop and deliver staff education and competency programs for licensed and non-licensed personnel and volunteers. The role focuses on orientation, continuing education, and in-service programs to improve clinical capabilities across the agency.

The position requires collaboration with department managers, HR, and clinical staff, plus experience in EMR training and educational content creation.

Qualifications

• Bachelor of Science degree in Nursing, Physical Therapy, Occupational Therapy or other clinical discipline.
• RN License or Physical Therapy License or Occupational Therapy License.
• Five (5) years of experience as a Registered Nurse, Physical Therapist, or Occupational Therapist.

Responsibilities

• Develop and implement orientation for agency staff.
• Assess learner needs and tailor orientation content.
• Create individualized orientation plans with goals.
• Document orientation processes and competency assessments.
• Arrange additional orientations as needed for agency-wide training.
• Oversee annual professional competencies and training programs.
• Collaborate with College Programs to assist student home care placements.
• Stay current with staff education through seminars and training.

Skills

MS Office

Clinical documentation

Communication skills

English literacy

Interpersonal skills

Organizational skills

Education

Bachelor of Science in Nursing/PT/OT or related

Tools

EPIC

EMR systems

Job description

Job Profile Summary

This role focuses on supporting the education and development of employees or students by developing education, curricula, materials, and programs to support educational growth. In addition, this role focuses on performing the following Higher Education duties: Works directly with clinical and academic staff to design and deliver academic and clinical education. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. An experienced level role that applies practical knowledge of job area typically obtained through advanced education and work experience. Works independently with general supervision, problems faced are difficult but typically not complex, and may influence others within the job area through explanation of facts, policies and practices.

Job Overview

This position develops, implements, and provides staff education and competency related to assigned projects. Acts as educator to improve and enhance functional capabilities of all licensed and non-licensed personnel and volunteers by the provision of orientation, continuing education, and in-service programs.

Job Description

Minimum Qualifications:

• 1. Bachelor of Science degree in Nursing, Physical Therapy, Occupational Therapy or other clinical discipline.
• 2. RN License or Physical Therapy License or Occupational Therapy License.
• 3. Five (5) years of experience as a Registered Nurse, Physical Therapist, or Occupational Therapist.
• 4. One (1) year of experience in clinical education.

Preferred Qualifications:

• 1. Two (2) years of experience in clinical education.
• 2. Experience in Home Health or Hospice.
• 3. Experience working in EPIC.

Hours: Full-Time, 40 Hours/Week

Location: Lowell, MA

Duties and Responsibilities

The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

• 1. Work cooperatively with all department managers, administration, and HR to develop, implement and document orientation of all agency staff.
• 2. Assess individual employee learner needs to allow for flexibility and judgment in the orientation content.
• 3. Assist orientees in identification of specific goals for orientation and develop individualized plans.
• 4. Ensure documentation of orientation process including assessment of skills checklist, orientation checklist.
• 5. Provide and arrange for additional orientations to meet agency-wide needs.
• 6. Support transition of new staff through continuing instruction and counseling.
• 7. Ensure adequate training of employees.
• 8. Assist in the development, implementation, and documentation of annual professional competencies.
• 9. Assist in review and evaluation of the competency program for professional staff.
• 10. Assist in organizing, facilitating, and overseeing quarterly education, including annual competencies for assigned job groups.
• 11. Work collaboratively with College Programs to assist students with home care clinical placement and experience.
• 12. Work collaboratively with managers to coordinate student placements in the agency and provide and arrange agency orientation.
• 13. Stay current with staff development technology, attending seminars or training that is applicable to agency needs.
• 14. Train staff in EMR products and computer/program use.
• 15. Create educational videos and online education content and competencies.
• 16. Assist in the assessment of staff education needs audit, results from clinical record reviews, patient satisfaction surveys, incident reports and external auditors.
• 17. Provide and/or arranges for In-service Programs to meet staff needs as identified in surveys, needs assessments, strategic plans etc.
• 18. Assist in oversee educational process for clinical regulatory areas (CMS, DPH)
• 19. Assesses training needs based on the needs of staff, referral sources and changes in home care
• 20. Develops programs in response to identified staff and agency-wide needs.

Physical Requirements

• 1. Frequently required to move about inside the office to access filing cabinets, office machinery, etc.
• 2. Must be able to remain in a stationary position.
• 3. May need to occasionally lift and/or move up to 10-25 pounds.
• 4. Constantly operate a computer and other standard office equipment such as copy machines, phones, photocopier, fax machines and computer printers.
• 5. Must be able to exchange accurate information via phone, email and/or in person
• 6. Specific vision abilities apply including close vision, distance vision and ability to adjust focus.
• 7. This position operates in a clerical office setting
• 8. The noise level in the work environment is usually moderate.

Skills & Abilities

• 1. Working knowledge of Microsoft Office programs such as Outlook, Word, PowerPoint, and Excel.
• 2. Good clinical documentation skills.
• 3. Ability to communicate appropriately with all levels of staff, nursing leadership and executive leadership.
• 4. Ability to read/write and communicate in English.
• 5. Excellent interpersonal skills.
• 6. Good organizational skills.

What We Offer

• Competitive salaries & benefits
• Medical, Dental and Vision benefits start day one
• 403(b) retirement with company match
• Tuition reimbursement and continuing education support - Access to MedBridge for PT CEUs and licensure/certification support, reinforcing our commitment to ongoing clinical development.
• Opportunities for career growth
• Fleet car program - A unique offering that reduces personal vehicle burden and supports clinicians in the field.
• Industry-Leading Safety Program – A one-of-a-kind Workplace Safety & Violence Prevention role dedicated to proactively addressing increasing safety concerns in healthcare settings. This program includes: AVADE de-escalation and self-safety training InvisaWear GPS-enabled safety devices Escort services to ensure staff safety in the field

About Care at Home

Tufts Medicine Care at Home is a proud member of Tufts Medicine, a health system that is rethinking how academic and community centers, local and national businesses, and technology and service innovators can all work together so that clinicians can deliver expert care where it’s needed most and so that we can bring wellness back to health care, one person at a time.

About Tufts Medicine

Tufts Medicine is a healthcare system that works. Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.

Equal Opportunity Employer Statement

Tufts Medicine is an equal opportunity employer. At Tufts Medicine, we want every individual to feel valued for the skills and experience they bring. Our compensation philosophy is designed to offer fair, competitive pay that attracts, retains, and motivates highly talented individuals, while rewarding the important work you do every day. The base pay ranges reflect the minimum qualifications for the role. Individual offers are determined using a comprehensive approach that considers relevant experience, certifications, education, skills, and internal equity to ensure compensation is fair, consistent, and aligned with our business goals. Beyond base pay, Tufts Medicine provides a comprehensive Total Rewards package that supports your health, financial security, and career growth—one of the many ways we invest in you so you can thrive both at work and outside of it.

Pay Range: $84,300.22 - $107,481.20 based on full-time equivalent

Tufts Medicine Overview

Tufts Medicine is a leading integrated health system bringing together the best of academic and community health care to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Healthcare, an expansive home care network and a large clinically integrated physician network, Tufts Medicine has more than 15,000 dedicated employees and caregivers. The health system came together in 2014 to leverage the experience of its member organizations and integrate their missions to together transform the ways that consumers engage with and experience their care.