Clinical Specialist - Phoenix

Becton Dickinson NA; Phoenix (AZ); On-site; USD 75,000 - 110,000; Full time

Job summary

BD is seeking a Training Specialist to plan and execute program activities across hospital settings. You will coordinate training plans, liaise with hospital leadership, and ensure efficient program delivery within BD's healthcare product scope.

The ideal candidate has a nursing license, a Bachelor's degree, and at least 3 years of patient care experience, with strong communication and organizational skills.

Qualifications

• Bachelor's degree required.
• Licensed Registered Nurse required.
• 3+ years patient care experience.
• Experience in hospital ICU/CCU/ED or leadership roles is a plus.

Responsibilities

• Plan delivery of programs and activities in alignment with BD's mission and goals.
• Develop training plans including hospital teams as needed.
• Coordinate services across program activities for efficiency.

Skills

Program management

Stakeholder communication

Clinical data analysis

Time management

Education

Bachelor's degree

RN license

Job description

We are the people who give possibilities purposeBD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it's no small feat. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Plan the delivery of the overall programs and activities in accordance with the mission and the goals of BD (the organization)
• Carry out new initiatives to support the strategic direction of the organization
• Use program evaluation framework to assess the strengths of the program and to identify areas for improvement
• Maintain forms and records to document program activities (SalesForce)
• Oversee the collection and maintenance of records of the program for statistical purposes according to the confidentiality/privacy policy of the organization (hospital)
• Communicate with stakeholders to gain support for the program and to solicit input to improve the program
• Liaise with hospital leadership to ensure the effective and efficient program delivery
• Develop product training plans accordingly, including hospital team members as needed
• Coordinate the delivery of services among different program activities to increase effectiveness and efficiency
• Monitor the program activities on a regular basis and conduct an annual assessments
• Maintain personal travel budget as a segment of the overall Training Specialist team budget
• Maintain ICC budget

KNOWLEDGE, SKILLS & ABILITIES

• Knowledge of program management
• Knowledge of client groups and/or issues related to the program area
• Maintain knowledge and expertise as product specialist for entire BD product line. Focus on urological drainage and stool management
• Responsibility for scheduling time in accounts with sales partner. Must demonstrate use of time efficiently
• Responsibility for meeting the needs of all customers both internal, i.e. TMs, DM's, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs).

QUALIFICATIONS

• Able to function independently with minimal guidance or supervision.
• Excellent listening and communication skills.
• Ability to work in sales environment with sales team.
• Strong interpersonal and relationship building skills.
• Ability to collect, analyze and present clinical data.
• Must be proficient with computer (Word, PowerPoint, Excel, etc.)
• Multi-task oriented.
• Able to manage multiple customer accounts with strong organizational skills.
• Able to assess problems and overcome objections.
• Professional attitude and appropriate business and clinical judgment in all aspects of this position.
• Prefer experience using and teaching the use of BD products.
• Must possess and maintain a valid state-issued driver's license and meet BD's auto safety standards.

EDUCATION and/or EXPERIENCE

• Bachelors degree
• Require license as a Registered Nurse.
• Three (3+) years of patient care experience.
• Hospital ICU/CCU/ED, leadership roles, committee presence, and/or charge nurse experience a plus.

LANGUAGE SKILLS

• Ability to read and comprehend detailed instructions, business correspondence and memos.
• Ability to compose basic correspondence.
• Ability to effectively present information in a one-on-one or small group situations

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, fractions and decimals

REASONING ABILITY

• Must have the ability to solve practical problems and deal with a variety of situations where limited direction has been given.
• Ability to interpret a variety of instructions furnished in written or oral format.

PERSONAL CHARACTERISTICS

• Behave Ethically: Understand ethical behavior and business practices, and ensure that own behavior is consistent with these standards and aligns with the values of the organization
• Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.

PHYSICAL DEMANDS

Employee may be required to sit, bend, stoop, use keyboard, see, talk and hear. May occasionally lift objects up to 50 lbs. Work schedule may vary with multiple shifts included. Standing for long periods of time may also be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Schedule will vary and covering multiple shifts may be necessary at times. Travel includes driving, flying and overnights in hotels. Travel may be up to 80%. At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting. For certain roles at BD, employment is contingent upon the Company's receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD's Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you'll discover a culture in which you can learn, grow and thrive. We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success. To learn more about BD visit https://bd.com/careers.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.

Primary Work Location

USA GA - Covington BMD