Clinical Specialist, Peripheral Nerve Stimulation (PNS) - Northern Manhattan, NY

MDU Medtronic USA Inc; New York (NY); On-site; USD 76,000 - 114,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Job summary

Medtronic is seeking a PNS Clinical Specialist to support the Sales team with technical, clinical and educational training. You will participate in patient device implants, follow-up care, and education of staff on product use and procedures.

The role requires a Bachelor’s degree with at least 2 years of relevant clinical experience, and a valid driver’s license. Office/worksite conditions include occasional after-hours work and travel.

Qualifications

• Bachelor's degree and a minimum of 2 years of relevant experience or advanced degree with 0 years of experience.
• Must have a valid driver's license, good driving record and active vehicle insurance policy.

Responsibilities

• Serves as the primary resource for clinical support in patient selection, basic troubleshooting, device utilization, and patient follow-up.
• Attends patient device implants and performs patient follow-up to assure success of implantation experience.
• Provides external staff education on bandage changes and other product related specifications.
• Provides timely product follow-up and support to patients and physicians and other staff as needed.
• Responds to customer needs and product complaints by developing creative and feasible solutions or collaborating with SPR team members.
• Maintains open, effective communication with all personnel, customers, and other Medtronic employees.

Skills

Bachelor's degree

2 years relevant experience

Education

Bachelor's degree

Job description

We anticipate the application window for this opening will close on - 13 Nov 2026 Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.

A Day in the Life

As one of Medtronic's three comprehensive portfolios, Neuroscience is focused on improving the lives of people living with neurological disorders, spine conditions, and chronic pain. Guided by our Mission to alleviate pain, restore health, and extend life, we develop innovative therapies that help people regain function and improve quality of life. Within the portfolio, the Neuromodulation Operating Unit provides advanced therapies for chronic pain, movement disorders, and other neurological conditions through technologies such as spinal cord stimulation and targeted drug delivery systems that deliver personalized patient care worldwide.

Pain Interventions SPR is a medical technology company focused on advancing minimally invasive therapies for the treatment of pain. Its SPRINT® PNS System is designed to deliver short‑term peripheral nerve stimulation therapy for sustained pain relief of up to three months following treatment and is supported by a growing body of clinical evidence and expanding reimbursement coverage. SPR is now part of Medtronic.

PNS Clinical Specialist

The PNS Clinical Specialist assists the Sales team by providing technical, clinical and educational/training support.

Responsibilities include but are not limited to; new patient/customer product demonstration/training, patient follow up, and support; assisting sales reps and sales leaders with sales lead generation and follow up and partnering with sales team in maintaining and enhancing a strong client relationship.

Primary Responsibilities

• Serves as the primary resource for clinical support in the areas of patient selection, basic troubleshooting, device utilization, and patient follow-up for company products.
• Attends patient device implants and performs patient follow-up to assure success of implantation experience.
• Provides external staff education on bandage changes and other product related specifications.
• Provides timely product follow-up and support to patients and physicians and other staff as needed.
• Responds to customer needs and product complaints by developing creative and feasible solutions or collaborating with SPR team members.
• Supports sales representatives by meeting with existing and potential clients to identify their clinical needs, goals and constraints related to patient care and to discuss and demonstrate how company products can help them achieve their goals.
• Ensures facilities have clinical literature and other marketing collateral.
• Provides support for industry conferences/exhibits/labs as directed.
• Maintains a working knowledge of SPR products, competitive devices, and new or competitive techniques used in neuromodulation.
• Maintains open, effective communication with all personnel, customers, and other Medtronic employees.
• Demonstrates an ability to establish relationships with all pertinent account players, including patients, physicians, nurses, administrators, and the sales representatives and other internal team members supporting these accounts.
• May collaborate with internal partners to formally educate and train physicians and hospital/clinic personnel on technical matters relating to SPR products through conducting and coordinating in‑person and remote training to include:
• One‑on‑one in‑services.
• Staff in‑service educational programs.
• Seminars and/or workshops for healthcare facilities.
• Manages administrative tasks to include timely patient documentation and data collection in Salesforce.
• Remains current in all third‑party accreditation requirements to ensure full access to each account.
• Complies with all aspects of the Corporate Compliance Program.
• Provides positive and constructive peer‑to‑peer‑guidance.
• May be expected to occasionally assist with cases outside of assigned geographic territories.
• May be required to work outside of normal business hours.

Required Qualifications

• Bachelor's degree and a minimum of 2 years of relevant experience or advanced degree with 0 years of experience.
• Must have a valid driver's license, good driving record and active vehicle insurance policy.

Preferred Qualifications

• Prior experience in an Operating Room.
• 2+ years patient experience in clinical environment.
• Experience working with pain patients.
• Neuromodulation experience.
• For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer, and communicate with peers and co‑workers.

U.S. Work Authorization & Sponsorship

In alignment with our enterprise‑wide workforce planning approach, U.S. work authorization sponsorship (H‑1B, TN, J, etc.) is offered exclusively for Principal‑level roles and above, where specialized expertise aligns with long‑term business needs. Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Benefits & Compensation

Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.

Salary ranges for U.S (excl. PR) locations (USD):76000-95000-114000

The base salary range is applicable across the United States, excluding Puerto Rico and specific locations in California. The offered rate complies with federal and local regulations and may vary based on factors such as experience, certification/education, market conditions, and location. Compensation and benefits information pertains solely to candidates hired within the United States (local market compensation and benefits will apply for others).

This position is eligible for a Sales Incentive Plan (SIP), which provides the opportunity to earn significant incentive compensation for achieving or exceeding your goals.

Benefits for Regular Employees (20+ hours per week)

• Health, Dental and vision insurance.
• Health Savings Account.
• Healthcare Flexible Spending Account.
• Life insurance.
• Long‑term disability leave.
• Dependent daycare spending account.
• Tuition assistance/reimbursement.
• Simple Steps (global well‑being program).

Benefits for all Regular Employees

• Incentive plans.
• 401(k) plan plus employer contribution and match.
• Short‑term disability.
• Paid time off.
• Paid holidays.
• Employee Stock Purchase Plan.
• Employee Assistance Program.
• Non‑qualified Retirement Plan Supplement (subject to IRS earning minimums).
• Capital Accumulation Plan (available to Vice Presidents and above, or subject to IRS earning minimums).

Regular employees are those who are not temporary, such as interns. Temporary employees are eligible for paid sick time, as required under applicable state law, and the Employee Stock Purchase Plan. Please note some of the above benefits may not apply to workers in Puerto Rico.

Equal Employment Opportunity

It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities. If you are applying to perform work for Medtronic, Inc. (“Medtronic”) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. Medtronic will consider for employment qualified job applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions. Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.

We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves.

We have the talent, diverse perspectives, and guts to engineer the extraordinary. We change lives. Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That’s who we are.

Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives. We build extraordinary solutions as one team. With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.

This life‑changing career is yours to engineer. By bringing your ambitious ideas, unique perspective and contributions, you will… Build a better future, amplifying your impact on the causes that matter to you and the world. Grow a career reflective of your passion and abilities. Connect to a dynamic and inclusive culture that welcomes the challenge of life‑long learning.

Certifications & Eligibility

For Baccalaureate degrees earned outside of the United States, a degree that satisfies the requirements of 8 C.F.R. § 214.2(h)(4)(iii)(A) is required.

Funding and Program Participation

For sales reps and other patient‑facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support. This employer participates in the federal E‑Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please click here.

Contact Information (Internal Use Only)

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