Clinical Specialist I, CPT - Eugene, OR/Corvallis, OR

Abbott Laboratories; Eugene (OR); On-site; USD 61,000 - 123,000; Full time

Benefits offered by this job

Free medical coverage in HIP PPO plan

High employer retirement contribution

Tuition reimbursement and education

Job summary

Abbott Laboratories in the United States is seeking a Clinical Specialist I for CPT in Eugene/Corvallis, OR. You will provide technical clinical expertise and support to sales teams and customers, performing complex programming and case support.

Travel up to 25% and collaborate with Territory Managers to grow the Chronic Pain Therapies business, delivering training, educational in-services, and product guidance while ensuring FDA/regulatory compliance.

Qualifications

• Bachelor’s degree in biomedical engineering or related field.
• 1-2 years’ work experience, preferably with patients in clinical setting.
• Ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to communicate at multiple levels.
• Capable of building strong working relationships with internal/external customers.
• Ability to work in a highly matrixed and geographically diverse environment.

Responsibilities

• Provide technical, clinical, and programming assistance to Territory Managers.
• Assist with after-hours call support and activities.
• Build trust and relationships with accounts and customers.
• Perform complex programming and case support.
• Develop and maintain knowledge of assigned accounts and customers.
• Provide training and education on Abbott Chronic Pain Therapies.
• Ensure compliance with FDA regulations and internal policies.
• Travel up to 25% within assigned region.

Skills

Strong clinical skills

Excellent communication

Time management

Relationship building

Multitasking

Education

Bachelor’s degree in biomedical engineering or related field

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Descritivo de Cargo Clinical Specialist I, CPT - Eugene, OR/Corvallis, OR

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

Neuromodulation

Our Neuromodulation business includes implantable devices compatible with mobile technology to help people who suffer from chronic pain and movement disorders. These non-opioid therapies allow us to provide interventional pain therapy to patients throughout the pain continuum.

The Opportunity

As a member of the clinical support team, is responsible for providing technical clinical expertise and support of the sales process to colleagues, current customers and/or potential customers. Works under general direction with clinical and sales teammates to identify and capitalize on sales opportunities by creating competency, comfort, and expertise with all Abbott Chronic Pain Therapies among physicians, support staff and customers within assigned geography. Performs work that involves a high degree of independence. Exercises independent judgment in planning, organizing, and performing work. Seeks to continually improve territory efficiency.

What You’ll Work On

Provides technical, clinical, and programming assistance, primarily in support of 1-2 Territory Manager(s).

• Assist Territory Managers in after-hours call support and activities.
• Integrates into all accounts, builds trust and relationships, and establishes strong rapport with customers.
• Proficient in complex programming, case support.
• Works seamlessly with Territory Manager(s) allowing them increased selling time.
• Will foster high trust relationships with customers, including the regional team members.
• Will begin to conduct PCP work and educational in services, as directed.
• As directed by sales manager, contacts, visits, and engages clients and potential clients in the Company’s products and addresses any client questions and concerns.
• Provides medical professionals with sales support, information, and training on the use of Company products and with staff education, in‑services, and technical troubleshooting.
• Develop and maintain an in‑depth knowledge of assigned accounts and customers to include competitor activity.
• Conducts evaluations and develops sales strategies for capital equipment opportunities within accounts.
• Collects and studies information about new and existing products and monitors competitor sales, prices, and products.
• Provide feedback to providers both within operating room setting and outside operating room setting on the directions for use specific to implantable devices.
• May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
• Uses clinical expertise to identify customer training and in‑service needs with the goal of increasing customer usage, comfort and understating of all Abbott Chronic Pain Therapies product line.
• Complies with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements, Company policies, operating procedures, processes, and task assignments.
• Provides sales support, clinical in‑services, training, and guidance to current or potential customers.
• Maintains positive and cooperative communications and collaboration with all levels of employees, customers, contractors, and vendors.
• Performs other related duties and responsibilities, on occasion, as assigned.

Ability to travel 25% within assigned region and/or outside assigned region.

Required Qualifications

• Bachelor’s Degree in biomedical engineering or related field or an equivalent combination of education and work experience.
• 1 - 2 years’ work experience, strong preference collaborating with patients in clinical setting.
• The ability to communicate, understand and educate clinical data in the Chronic Pain Therapies space.
• Strong clinical skills.
• Excellent organizational, time management and prioritizing skills.
• Excellent interpersonal verbal, written and presentation skills with ability to effectively communicate at multiple levels and to large groups within and outside the organization.
• Capable of building strong working relationships with internal/external customers.
• Capable of working unpredictable schedule that may occasionally change on short notice due to operating room schedule changes and or delays.
• Accustomed to tight deadlines and managing multiple tasks.
• Strong sense of urgency.
• Ability to work in a highly matrixed and geographically diverse business environment.
• Ability to work within a team and as an individual contributor in a fast‑paced, changing environment.
• Ability to leverage and/or engage others to accomplish projects.
• Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.
• Multitasks, prioritizes, and meets deadlines in timely manner.
• Capable of engaging customers in selling conversations as needed and as directed by Territory Manager.

Preferred Qualifications

• Patient interaction experience within health care related environment (Physical Therapy, medical product sales, RN, LPN).
• Experience working in a broader enterprise/cross‑division business unit model preferred.
• 1-3 years’ experience with Abbott, or in similar spinal cord stimulation (SCS) setting or with another implantable medical device company.

The base pay for this position is $61,300.00 – $122,700.00

• Familia de Cargo Support Services
• Divisão NM Neuromodulation
• Localidade United States of America : Remote
• Localidades Adicionais
• Turno de Trabalho Standard
• Viagem Yes, 25 % of the Time
• Vigilância médica No
• Atividades de trabalho significativas Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment

Abbott is an Equal Opportunity Employer, committed to employee diversity.

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf

A Abbott significa o poder da saúde. Por mais de 125 anos, a Abbott tem ajudado as pessoas a alcançar seu potencial — porque uma saúde melhor permite que indivíduos e comunidades vivam melhor. Com uma rede global e diversificada, que serve clientes em mais de 160 países, criamos novas soluções — em todo o espectro da saúde, em todo o mundo, para todas as fases da vida. Seja através da próxima geração de equipamentos de diagnóstico, dispositivos médicos para estilos de vida em transformação, nutrição baseada em ciência, ou novas reformulações, estamos desenvolvendo tecnologias mais inovadoras e revolucionárias na área da saúde para que indivíduos vivam melhor e com mais saúde.

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