Clinical Specialist

Lobby Co; Athens (GA); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott is a global healthcare leader advancing heart disease treatment through breakthrough EP technologies. This role provides engineering, education and clinical support to field teams and physicians, with opportunities to influence product adoption and training.

Under general direction, you will help deliver clinical demonstrations, respond to inquiries, and stay current on regulatory and market trends while building strong relationships with customers and colleagues.

Qualifications

• Bachelor’s degree in Bio-Medical Engineering or related healthcare field.
• Ability to become certified on EP products and at least 2 years in cardiac pacing or related industries.
• Knowledge of cardiology, electro-physiology, or related procedures.
• Familiarity with cath lab and operating room protocols.
• Advanced knowledge of cardiac pacing systems.
• Ability to apply engineering skills to solve complex clinical problems.
• Strong written, verbal, and interpersonal communication; ability to meet deadlines.
• Ability to concentrate on detail and work independently.
• Ability to coordinate multiple assignments with engineers, vendors and customers.
• Proficiency with Microsoft Office for presentations and documentation.
• Ability to satisfy vendor credentialing requirements including potential COVID-19 vaccination.

Responsibilities

• Acts as a clinical interface between the medical community and the business.
• Provides engineering, sales, education and clinical support for EP products.
• Develops, leads and facilitates trainings on EP products for healthcare professionals.
• Provides input on market feedback and next-generation product guidance.
• Provides regional EP procedural case coverage.
• Back-up support to EP Sales Representatives in sales, regional seminars, clinical studies, troubleshooting and training.

Skills

Biomedical engineering

EP products knowledge

Client relationship management

Communication and presentation

Education

Bachelor’s degree in Bio-Medical Engineering

Tools

Microsoft Office

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with a high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

In Abbott’s Electrophysiology (EP) business, we’re advancing the treatment of heart disease through breakthrough medical technologies in atrial fibrillation, allowing people to restore their health and get on with their lives.

What You’ll Work On

Working under general direction, provides engineering, sales, educational and technical support in response to field inquiries from physicians, health care professionals, patients, and field sales staff, involving EP products. Performs work that involves a high degree of independence. Identifies and routinely uses the most effective, cost efficient and best business practices to execute processes; continually evaluates their effectiveness and appropriateness. Exercises independent judgment in planning, organizing and performing work; monitors performance and reports status to manager.

• Acts as a clinical interface between the medical community and the business.
• Demonstrates ability to build and sustain credible business relationships with customers and shares product expertise accordingly.
• Provides engineering, sales, education and clinical support in response to field inquiries on as-needed basis. Demonstrates a thorough command of all EP products, related product and technical knowledge, trends and players.
• Develops, leads and/or facilitates trainings and other programs on EP products to healthcare professionals.
• Provides insight, guidance, and feedback to management on market feedback and components of next generation of products.
• Provides regional EP procedural case coverage.
• Provides additional back-up support to EP Sales Representatives in the following areas: Sales support;
• Regional training seminars;
• Clinical studies/data collection;
• Trouble Shooting; and,
• New product in-service training to physicians, nurses and sales representatives.

Continuously develops engineering, sales and technical skills relative to the overall Arrhythmia Management strategy, including learning opportunities via Sr. Sales personnel and management. Assists Training and Education departments with advanced educational seminars, and the preparation of educational materials. Assists Sales with advanced product demonstrations to visiting physicians and sales personnel. Remains current on developments in field(s) of expertise, regulatory requirements, and a good working knowledge of company and competitor products, markets, and objectives as well as industry trends. Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence. Performs related functions and responsibilities, on occasion, as assigned.

Required Qualifications

• Bachelor’s degree in Bio-Medical Engineering, related field or equivalent healthcare experience required.
• Requires ability to become certified on EP products.A minimum of two years increasingly responsible experience in the cardiac pacing and related industries.
• Demonstrated knowledge of cardiology, electro-physiology, or cardiac electro-physiology procedures.
• Familiarity with cath lab and operating room procedures and protocol.
• Demonstrated advanced knowledge of cardiac pacing systems is also necessary.
• Must apply engineering skills and abilities to interpret and solve complex clinical problems.
• Must have comprehensive written and verbal communication, interpersonal, presentation, analytical, organizational skills, and the ability to meet deadlines.
• Must have the ability to concentrate on detail and work independently.
• Must be able to work effectively with engineers, technical specialists, vendors, and customers to achieve assigned goals; must be capable of coordinating multiple assignments simultaneously and effectively.
• Must possess comprehensive personal computer skills (experience with Microsoft Office or equivalent required) in graphics, word-processing, databases, authoring programs, etc., to develop presentation materials.
• Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).

Abbott is an Equal Opportunity Employer, committed to employee diversity.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.