Clinical Social Worker MSW - Case Management

Health First; Palm Bay (FL); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Health First is seeking a Social Worker MSW to coordinate patient care using advanced psychosocial skills. You will assess, plan, intervene, and evaluate care while leveraging hospital and community resources to achieve optimal outcomes, collaborating with patients, families, physicians, and payers.

Your role includes discharge planning, post-discharge referrals, and supporting patients with complex needs. Strong knowledge of payer practices and regulatory standards is required.

Qualifications

• MSW degree or equivalent social work qualifications as required.
• Certified case management is preferred for advanced roles.
• Experience with discharge planning and care coordination.

Responsabilités

• Coordinate referrals for post-acute services in a timely manner.
• Communicate with patient caregivers and physicians on financial issues.
• Coordinate and document complex discharge plans.
• Explain discharge goals and options to patient/family and care team.
• Participate in patient care conferences and ethics consultations as needed.
• Provide counseling and research placement options for substance use, mental health, homeless, and indigent patients.
• Facilitate transfer to mental health facilities and provide therapeutic interventions.
• Complete mandatory reporting processes.
• Facilitate referrals for post-discharge psychosocial and other needs.
• Identify system/process improvements and escalate delays to remove barriers.

Connaissances

MS Office – Outlook and Word

Healthcare economics knowledge

Social work scope of practice

Payer/reimbursement regulations

Regulatory compliance awareness

Multitasking in short timeframes

Formation

Master’s of Social Work

Bachelor’s in Social Work with Master’s in related field

CCM or ACM Case Management Certification

Description du poste

POSITION SUMMARY

The Social Worker MSW is fully engaged in providing quality/no harm, customer service and stewardship by utilizing advanced psychosocial skills to facilitate the coordination of patient care through assessment, planning, intervention and evaluation. The Social Worker MSW uses current knowledge to effectively evaluate, promote and utilize hospital and community resources and services to achieve optimal outcomes, serving as a role model for coordination of psychosocial services for assigned patients in collaboration with the patient, family, physician, patient care team, and payers.

Job Requirements

POSITION SUMMARY

The Social Worker MSW is fully engaged in providing quality/no harm, customer service and stewardship by utilizing advanced psychosocial skills to facilitate the coordination of patient care through assessment, planning, intervention and evaluation. The Social Worker MSW uses current knowledge to effectively evaluate, promote and utilize hospital and community resources and services to achieve optimal outcomes, serving as a role model for coordination of psychosocial services for assigned patients in collaboration with the patient, family, physician, patient care team, and payers.

Primary Accountabilities

• Assists with coordination of referrals for post-acute services as appropriate in a timely manner.


• Effectively communicates with the patient/caregiver and physician on payer or other financial issues.


• Coordinates and documents complex discharge plans.


• Collaboratively determines desired discharge goals and communicates all discharge plans and options to patient/family, physicians and staff.


• Participates in patient care conferences/ethics consults as indicated.


• Provides counseling and researches placement alternatives for substance abuse, mental health, homeless and indigent patients.


• Facilitates and participates in transfer of Baker Act and Marchman placements to mental health facilities. Provides therapeutic interventions with patients and families as needed.


• Completes mandatory reporting processes.


• Facilitates referrals for post-discharge psychosocial, therapeutic, and any other needs as assigned.


• Identifies system/process breakdowns and improvement opportunities.


• Communicates avoidable delays utilizing the escalation process to remove barriers to progression of care.


• Ensures compliance with regulatory standards, identifying risk management quality issues and reporting as required.

MINIMUM QUALIFICATIONS

• Education:
  
  
  
  • Master’s of Social Work or
  
  
  • Bachelor’s of Social Work with Master's Degree in related field.
  
  
  
  


• Licensure: None required.


• Certification: Current American Heart Association Basic Life Support Healthcare Provider Completion Card upon hire and maintained.


• Work Experience: One (1) year of previous social work experience.


• Knowledge/Skills/Abilities:
  
  
  
  • Basic computer skills including knowledge of MS Office – Outlook and Word.
  
  
  • Current knowledge of healthcare economic issues impacting acute care.
  
  
  • Working knowledge of social work scope of practice and current issues impacting healthcare.
  
  
  • Understanding of payer/reimbursement practices and regulations.
  
  
  • Ability to understand and comply with Federal and state regulatory standards of care .
  
  
  • Ability to effectively handle multiple demands in a short timeframe.
  
  
  
  

Preferred Qualifications

• Certification: CCM or ACM Case Management Certification.


• Work Experience: Case Management experience in a hospital setting.

PHYSICAL REQUIREMENTS (Sedentary)

• Majority of time involves sitting or standing; occasional walking, bending, stooping.


• Long periods of computer time or at workstation.


• Light work that may include lifting or moving objects up to 20 pounds with or without assistance.


• May be exposed to inside environments with varied temperatures, air quality, lighting and/or low to moderate noise.


• Communicating with others to exchange information.


• Visual acuity and hand-eye coordination to perform tasks.


• Workspace may vary from open to confined.


• May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time
Shift Times : 8:00am - 5:00pm
Paygrade : PG-35