Clinical Services Specialist I

Extra Special Parents; Richmond (VA); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Hybrid work schedule

Mileage reimbursement

Employer 401K match

Paid holidays + birthday

Employee referral program

Employee assistance program

Job summary

Extra Special Parents (ESP) in Virginia seeks a Clinical Services Specialist I to advocate for clients, provide casework and supportive services, and stabilize families served by the Clinical Services Department. This hybrid role requires residency in Virginia and on-call rotation.

Responsibilities include case management, documentation, and collaboration with foster families and agencies. The role emphasizes trauma-informed care, adherence to licensing standards, and supporting youth in care

Qualifications

• Master's or Doctorate in social work or related field with child and family focus
• Bachelor's in social work or related field with relevant experience
• Experience delivering casework services to children and families

Responsibilities

• Supervise clients and foster parents to meet care requirements
• Assess clients by reviewing records and communicating with agencies
• Maintain client charts and documentation per policy and licensing standards
• Develop Service Plans and Quarterly Plans to meet state regulations
• Coordinate family visits and participate in interdisciplinary meetings
• Provide transportation when needed

Skills

Case management

On-call availability

HIPAA confidentiality

Trauma-informed care

Family communication

Education

MSW or PhD in social work

BSW with 1+ year casework experience

BA/BS + 2+ years casework experience

Job description

About Extra Special Parents:

At Extra Special Parents (ESP), we believe every child deserves a safe home and a nurturing adult they can trust. Since our inception in 2006, our mission has been to support Virginia's foster children and families. Our network has grown to over 150 licensed active foster and adoptive families. Together, the foster parents in our community have significantly impacted the lives of countless foster children across the Commonwealth.

About the Clinical Services Specialist I:

The Clinical Services Specialist will advocate and protect our clients by providing clinical casework and supportive services to stabilize and support clients served through the Clinical Services Department. To achieve this, they provide case management and supportive services to clients on their caseload, maintain all necessary documentation, and are 'on call' on a rotating basis.

Although this is a Hybrid position, candidates must reside in Virginia.

Benefits for the FT Clinical Services Specialist I:

• Company-paid Medical, Dental, and Vision Insurance for the Employee (competitive rates for additional insured)
• Hybrid Work Schedule
• Use of company vehicles or Mileage Reimbursement
• 401K Plan with Employer Match
• Paid Time Off: Nine company-paid holidays each year, plus an additional paid day off to celebrate your birthday.
• Employee Referral Program
• Employee Assistance Program

Education and Experience Requirements:

• A doctorate or master's degree in social work from a college or university accredited by the Council on Social Work Education or a field related to social work, such as sociology, psychology, special education, or counseling, with a student placement in casework services to children and families, or one year of experience in providing casework services to children and families OR
• A baccalaureate degree in social work or a field related to social work, including, but not limited to, sociology, psychology, special education, or counseling, and one year of experience in providing casework services to children and families; or
• A baccalaureate degree in any field plus two years' experience in providing casework services to children and families.

Job Duties and Responsibilities:

• Supervises, through face-to-face visits and other forms of communication, clients and foster parents to ensure the quality-of-care requirements are met according to their assessed Treatment Foster Care (TFC) level.
• Assesses clients placed with the company by reviewing records, talking to referring agencies, requesting documentation needed for their charts, and communicating with the client and family as needed.
• Administers written assessments within the required timeframe determined by Virginia Licensed Child Placing Agency (LCPA) standards and company policies and procedures.
• Develop and maintain the client's chart; Document observations, progress, and concerns in the client's chart. Submits documentation of all communication and visits to the supervisor for approval within the required timeframe while maintaining compliance.
• Develop individualized Service Plans (ISP), Comprehensive Service Plans, and Quarterly Service Plans to meet state regulations and to establish/monitor services being provided to the client. Educates and counsels the client and family to meet the service and treatment plan needs and goals.
• Coordinates all family visits, supervised or unsupervised, with the foster family, referring agency, and community-based services department.
• Attends all interdisciplinary team meetings, such as a court hearing, FAPT, or school meetings.
• Plans and implements constructive, therapeutic activities and behavior management to achieve individual treatment goals through positive, nurturing experiences successfully.
• Provides a positive role model, helps clients develop appropriate relational skills, connects clients to needed resources, and aids clients in attaining life skills specific to the client's treatment needs and goals.
• Provides continuity for clients transitioning out of a foster home into their biological family, an adoptive home, an independent living arrangement, or out of care. Services include home visitation, referral to community resources and/or specialists, child advocacy, transition plan development, and progress reports.
• Individualized training and skill development for parents, which may include conflict management, child development education, developmental and behavioral effects of trauma education, Reactive Attachment Disorder (RAD) support, behavior modification, budgeting and money management, meal planning and preparation, and development of long and short-term goals.
• Displays knowledge of various licensing policies and procedures at the end of the training period.
• Provide transportation for clients when needed.
• Occasionally attends and participates in pre-licensing training for prospective foster parents to support the family services department and establish rapport with new families.
• Report any ethical and legal violations to the supervisor.
• Performs other related duties as assigned.

Caseload Requirements:

• Per licensing standards, a maximum caseload of 12 total children, and no more than 10 of those 12 children are served in treatment foster care.
• A full-time Clinical Specialist I shall have a maximum caseload of 6-8 children.

Knowledge and Skill Requirements:

• Ability to maintain appropriate confidentiality and comply with all HIPAA requirements.
• Ability to work under pressure; meet inflexible deadlines; set priorities; and deal with difficult individuals
• Knowledge of the Therapeutic Community model.
• Knowledge of Trauma-Informed Care.
• Ability to observe, assess, and document symptoms, reactions, and progress.
• Ability to complete pre-service and annual in-service CPR, first aid certification training, and all other training required at licensing standards, company policy and procedures, and locality