Clinical Services Manager

Sacramento Native American Health Center, Inc; Palo Alto (CA); On-site; USD 120,000 - 134,000; Full time

Job summary

Alum Rock Counseling Center seeks an experienced leader to guide youth behavioral health services in the Palo Alto area. This role combines clinical knowledge, program leadership, and a commitment to serving diverse communities.

The ideal candidate has a Master’s degree in a relevant field, Medi-Cal experience, and strong governance skills, with a willingness to work in person, some evenings, and weekends.

Qualifications

• Master’s degree in Social Work, Psychology, Counseling, or related field.
• Bilingual skills in Spanish, Vietnamese, or Chinese are a plus.
• At least two years’ Medi-Cal experience with related documentation.
• Experience leading diverse, interdisciplinary teams and staff development.
• Ability to respond to crisis and high-risk situations.
• Commitment to youth voice and shared decision-making.
• HIPAA knowledge and compliance.
• In-person work with some evenings/weekends.

Skills

Bilingual

Medi-Cal experience

Leadership

Crisis response

Youth engagement

Communication

Data-driven

Education

Master's degree in Social Work / Psychology

Job description

• Location 2741 Middlefield Rd Suite 102,Palo Alto, CA, 94306,United States
• Base Pay $120,000.00 - $134,000.00 / Year

We’re looking for a compassionate, experienced leader who is passionate about supporting young people and building inclusive, accessible services. The ideal candidate will bring a combination of clinical knowledge, leadership experience, and a strong commitment to serving youth and their communities.

What you’ll bring:

• A Master’s degree in Social Work, Clinical Psychology, Counseling Psychology, or a related field. An LMFT, LPCC, LCSW, Psychologist/PhD, or BBS Registered Associate/Board of Psychology credential is preferred.


• Bilingual skills in Spanish, Vietnamese, or Chinese are a plus.


• At least two years of experience working in a Medi-Cal environment, with a strong understanding of Medi-Cal requirements and documentation.


• Knowledge of the unique challenges and experiences facing young people, including an understanding of the needs of the local community.


• Experience working with vulnerable and underserved populations and a commitment to providing welcoming, culturally responsive services.


• Experience providing direct services to young people, including mental health services or programs, with the ability to confidently respond to crisis and high-risk situations.


• Experience partnering with youth to develop health care systems and services, with a genuine commitment to youth voice, choice, and shared decision-making.


• Strong leadership and management skills, including experience with staff development, team leadership, project management, and performance development.


• Experience building and leading diverse, interdisciplinary teams and creating a collaborative work environment.


• Experience developing and managing operational systems within a health or community services organization, including planning, resource allocation, and meeting program and funding requirements.


• An understanding of accountability, continuous quality improvement, and data-driven practices, including developing policies and procedures and using evaluation and risk-management tools to improve services.


• Excellent interpersonal, organizational, written, verbal, and presentation skills, with the ability to communicate complex information clearly to a variety of audiences.


• Knowledge of HIPAA, record requests, and other applicable laws, regulations, and requirements.


• Flexibility to work in person, including some evenings and weekends, based on the needs of the center and the youth we serve.


• Ability to successfully complete required Department of Justice and FBI fingerprinting and background checks.


• A valid California driver’s license, access to an automobile for agency-related travel, and current auto insurance.


• Current TB clearance, renewed every two years.


• Proof of COVID vaccination and booster is highly recommended.

At Alum Rock Counseling Center, we believe our team should reflect the diverse communities we serve. We are committed to creating a workplace where everyone feels welcomed, valued, and respected.

We are an Equal Opportunity/Affirmative Action employer and strongly encourage individuals from historically underrepresented and marginalized communities to apply.

We are committed to diversity, equity, and inclusion and provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

If you’re passionate about making a difference in the lives of young people and believe your experience can help us build stronger, more inclusive communities, we encourage you to apply.

Summary

The mission of Alum Rock Counseling Center (ARCC) is to heal families and inspire youth to reach their full potential. For 50 years, ARCC has provided a wide range of behavioral health counseling, community-based, and school-based support throughout the County of Santa Clara, designed to promote health equity & educational equity and ensure that high-risk youth stay safe, in school, and drug- and violence-free. We have over 80 employees who make our programs run. We value integrity, honor, respect, diversity, compassion, and empathy. We work together as a team. Our employees love the work they do here because they can see the difference it is making in the community and in the livesof each individual.