Clinical Services Director - Business Development

Naphcare, Inc.; Edgemont (AL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health, dental & vision insurance

401K and Roth with company match

Tuition Assistance

EAP services

Paid time off & holidays

Continuing education (CMEs)

Job summary

NaphCare, Inc. is seeking an experienced Clinical Services Director - Business Development to join our Sales team at the Corporate Headquarters in Birmingham, AL.

The role acts as the clinical bridge to prospective correctional partners, translating patient care issues into actionable solutions and collaborating with operations and TechCare teams. The ideal candidate will hold an RN license, have correctional healthcare experience, and be comfortable engaging with clinical and operations

Qualifications

• Current, unrestricted RN license required.
• Prior clinical experience in a correctional healthcare setting required.
• Direct experience with TechCare EMR preferred.

Responsibilities

• Serve as primary clinical contact for prospective correctional partners, building relationships with DOC and county leadership.
• Meet with partners to understand concerns and develop actionable plans.
• Translate patient care issues into NaphCare clinical solutions using service lines and TechCare capabilities.
• Collaborate with Clinical Operations and TechCare teams to develop and present solutions.
• Support Business Development with clinical expertise in meetings, visits, and proposals.

Skills

RN license

Correctional healthcare experience

Clinical leadership

Relationship building

Travel willingness

Education

Nursing degree (RN)

Tools

TechCare EMR

Job description

Overview

NaphCare is seeking to hire an experiencedClinical Services Director - Business Development to join our Sales team at theCorporate HeadquartersinBirmingham, AL.

The Clinical Services Director, serves as the clinical bridge between NaphCare and prospective correctional healthcare partners — including county jails, state departments of corrections, and federal facilities. This role works directly with a potential partner’s operations and clinical leadership to identify patient care challenges and to connect those challenges to NaphCare’s clinical services and TechCare capabilities.

Responsibilities

• Serves as the primary clinical point of contact for prospective correctional partners, building relationships with DOC and county leadership - including Commissioners, Deputy Commissioners, Sheriffs, and Jail Administrators — as well as Health Services Administrators, Directors of Nursing, Medical Directors, and facility operations leadership.
• Meets directly with prospective partners to understand concerns with their existing healthcare vendor, identify gaps in service delivery, and develop a clear, actionable plan for resolution.
• Translates identified patient care issues into NaphCare clinical solutions, drawing on NaphCare’s service lines and TechCare EMR capabilities to address the partner’s specific needs.
• Partners with NaphCare Clinical Operations and TechCare teams to develop and present proposed solutions, including workflow changes, staffing models, and technology-enabled care improvements.
• Supports the Business Development team throughout the sales cycle by providing clinical subject-matter expertise in meetings, site visits, presentations, and proposals — ensuring the client's stated needs and concerns are directly addressed in the proposed solution, and speaking credibly to clinical staff and leadership as a nurse with corrections experience.

Qualifications

• Holds a current, unrestricted license as a Registered Nurse
• Prior clinical experience in a correctional healthcare setting (jail, prison, or DOC facility) required.
• Direct experience with TechCare EMR preferred
• Strong understanding of correctional healthcare operations, patient care delivery, and applicable standards (NCCHC, ACA).
• Comfortable engaging with both clinical and operations leadership
• Excellent relationship-building, communication, and presentation skills.
• Willingness to travel, estimated at 30%

Physical Capabilities:

Must have the ability to stand for long periods, lift and move patients (up to 50 pounds), bend, squat, reach, push, pull, walk significant distances, and perform physically demanding tasks like CPR, all while maintaining good balance and endurance throughout a shift.

Why Join NaphCare?

NaphCareis one of the largest providers of healthcare services to correctional facilities throughout the US, and we are growing. If you have never considered a career in correctional healthcare, now may be the time! In addition to competitive salaries and generous employee benefits, we have opportunities for new graduates and experienced medical professionals, promote educational growth, andstrongly support career advancement within the company.

NaphCare Benefits for Full-Time Employees Include:

• Health, dental & vision insurance that starts day one!
• Prescriptions free of charge through our health plan, beginning day one
• Lowest Cost Benefits!
• Employee Assistance Program (EAP) services
• 401K and Roth with company contribution that starts day one!
• Tuition Assistance
• Referral bonuses
• Term life insurance at no cost to the employee
• Generous paid time off & paid holidays
• Free continuing education and CMEs

Want a better idea of what it’s like to work in a jail?See what our RNs do:

NaphCare - Life as an RN - YouTube

Equal Opportunity Employer: disability/veteran