Clinical Secretary - 2 West Critical Care - FT - Day

100 Stormont-Vail HealthCare, Inc.; United States; On-site; USD 25,000 - 33,000; Full time

Job summary

Stormont Vail Health in the United States seeks a Clinical Secretary to provide day-to-day clerical support within the critical care service line. You will handle calls, relay messages, and maintain patient records in the care area.

Collaborating with an interdisciplinary team, you will manage department checklists, inventory, and communications while upholding accuracy and patient privacy. This full-time, on-site role offers growth in a nonprofit health system.

Qualifications

• High school diploma or GED is required.
• Preferred clerical support and basic computer skills.
• Experience using Microsoft Office preferred.
• Strong reading/writing of documents and reports.

Responsibilities

• Provide professional customer service to department staff, patients and visitors.
• Receives incoming telephone calls; screens and routes calls to department staff.
• Relays messages accurately and efficiently to clinical staff.
• Prepares and maintains patient paper medical record documents in the patient care area.
• Maintains department checklists and logs and assists with inventory.
• Assist with tracking department and clinical equipment and supplies.
• Supports clerical duties such as sorting, filing, photocopying and data entry.
• Ensures supplies are ordered, received and stored properly.

Skills

Medical terminology

Verbal communication

Team collaboration

Customer service

Interdepartmental comms

Education

High School Diploma / GED

Tools

Microsoft Office

Job description

Position Status: Full time Shift: First Shift (Days - Less than 12 hours per shift) (United States of America) Hours per week: 40 Job Information Exemption Status: Non-Exempt

A Brief Overview The Clinical Secretary collaborates with the interdisciplinary team to provide day to day clerical/secretarial support within the critical care service line. This includes equipment and supply management, interdepartmental communication and other clerical duties as assigned.

Education Qualifications

• High School Diploma / GED

Preferred Experience Qualifications

• Previous clerical support and computer experience.
• Preferred Experience using computers and Microsoft Office.

Preferred Skills and Abilities

• Understanding of medical terminology. (Required proficiency)
• Excellent verbal/written communication, public relations, and organization skills. (Required proficiency)
• Ability to develop good rapport with fellow employees; ability to work both independently and within a team environment. (Required proficiency)
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of the organization. (Required proficiency)
• Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
• Ability to deal with problems involving a few concrete variables in standardized situations. (Required proficiency)

What you will do

• Provide Professional and exemplary customer service needs for the department, staff, patients and visitors.
• Receives incoming telephone calls; screens and appropriately routes calls to department staff, patients, and medical staff.
• Relays messages accurately and efficiently to clinical staff.
• Prepares and maintains patient's paper medical record documents while in the patient care area.
• (consents, face sheets, labels, and EKG's).
• Maintains department specific checklists and logs (including Quarterly Expired Supplies, Cleaning logs, Biomedical/Facilities Management Repairs, Information Services Request logs, and conducts department specific Environment of Care inspections).
• Report findings to appropriate staff and ancillary departments.
• Assist with inventory of departmental supplies (including forms, equipment and instruments).
• Ensures supplies have been ordered, received and stored in appropriate supply areas.
• Trace status of orders and resolves any issues.
• Assisting in clerical duties such as sorting and filing documents, photocopy documents and data entry.
• Assists with tracking department and clinical equipment.
• Maintains knowledge of department service line, equipment and supplies.
• Places calls for additional staff as needed.
• Promotes a mutually respectful environment that encourages the exchange of ideas and supports the effectiveness of professional relationships.
• Demonstrates advocacy in all roles and settings.
• Practices Diversity, Equity and Inclusion principles in their daily work by respecting others' uniqueness, perspectives, backgrounds or beliefs.
• Communicates effectively in all areas of professional practice.
• Commits to lifelong learning through critical thinking, self-reflection, and inquiry for personal growth and development.
• Utilizes appropriate resources to provide, and sustain services that are safe, effective, and financially responsible, and used judiciously.

Required for All Jobs

Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health Performs other duties as assigned

Patient Facing Options

Position is Not Patient Facing

Remote Work Guidelines

Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards. Stable access to electricity and a minimum of 25mb upload and internet speed. Dedicate full attention to the job duties and communication with others during working hours. Adhere to break and attendance schedules agreed upon with supervisor. Abide by Stormont Vail's Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

On-Site; No Remote Scope No Supervisory Responsibility No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Ladders): Rarely less than 1 hour
• Climbing (Stairs): Rarely less than 1 hour
• Crawling: Rarely less than 1 hour
• Crouching: Rarely less than 1 hour
• Driving (Automatic): Rarely less than 1 hour
• Driving (Standard): Rarely less than 1 hour
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Rarely less than 1 hour
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Frequently 3-5 Hours
• Handling: Occasionally 1-3 Hours
• Hearing: Occasionally 1-3 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 50 lbs
• Operate Foot Controls: Rarely less than 1 hour
• Pulling: Frequently 3-5 Hours up to 25 lbs
• Pushing: Frequently 3-5 Hours up to 25 lbs
• Reaching (Forward): Frequently 3-5 Hours up to 25 lbs
• Reaching (Overhead): Frequently 3-5 Hours up to 25 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Occasionally 1-3 Hours
• Stooping: Occasionally 1-3 Hours
• Talking: Frequently 3-5 Hours
• Walking: Frequently 3-5 Hours

Working Conditions

• Burn: Rarely less than 1 hour
• Chemical: Rarely less than 1 hour
• Combative Patients: Rarely less than 1 hour
• Dusts: Rarely less than 1 hour
• Electrical: Rarely less than 1 hour
• Explosive: Rarely less than 1 hour
• Extreme Temperatures: Rarely less than 1 hour
• Infectious Diseases: Rarely less than 1 hour
• Mechanical: Rarely less than 1 hour
• Needle Stick: Rarely less than 1 hour
• Noise/Sounds: Occasionally 1-3 Hours
• Other Atmospheric Conditions: Rarely less than 1 hour
• Poor Ventilation, Fumes and/or Gases: Rarely less than 1 hour
• Radiant Energy: Rarely less than 1 hour
• Risk of Exposure to Blood and Body Fluids: Rarely less than 1 hour
• Risk of Exposure to Hazardous Drugs: Rarely less than 1 hour
• Hazards (other): Rarely less than 1 hour
• Vibration: Rarely less than 1 hour
• Wet and/or Humid: Rarely less than 1 hour

Stormont Vail Health is a nonprofit integrated health system that has been serving the health care needs of Kansas for more than 130 years. Stormont Vail has been recognized as a Magnet organization since 2009 by the American Nurses Credentialing Center. It is composed of Stormont Vail Hospital, a 586-bed acute care hospital, and Cotton O'Neil Clinic, a multi-specialty physician group with more than 500 providers, which includes more than 250 physicians. Nearly 5,300 employees provide care and support services for patients in the hospital and 35 other locations, including the Cotton O'Neil Heart Center, Cancer Center, Diabetes & Endocrinology Center, Digestive Health Center, Pediatrics clinics and 10 regional primary care clinics. Stormont Vail Health is committed to its mission of improving the health of the community by being a national leader in providing compassionate, high quality and efficient integrated care through collaboration that results in a healthier community.

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment. Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.