Clinical Scheduler

BrightSpring Health Services; Winston-Salem (NC); On-site; USD 30,000 - 37,000; Full time

Job summary

BrightSpring Health Services is seeking an administrative support professional with an active LPN license to assist clinical staff and manage patient scheduling in a home health setting. The role requires strong organizational skills and proficiency with Microsoft Office, with experience in EMR systems preferred.

Based in Winston-Salem, NC, this on-site position supports the clinical manager in coordinating patient visits, maintaining schedules, and ensuring regulatory compliance.

Qualifications

• Must hold a valid LPN license in the state of practice and the state of residence.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Excellent communication and organizational skills.
• Experience in home health or hospice is preferred.

Responsibilities

• Greet visitors professionally and answer incoming calls.
• Transfer calls to appropriate department and take messages.
• Assign clinicians based on patient needs and location.
• Maintain visit data in the electronic medical record system.

Skills

LPN license

Microsoft Office

Communication skills

Organizational skills

Education

High school diploma or GED

Tools

Electronic Medical Records (EMR)

Job description

Our Company

BrightSpring Health Services

Overview

Responsible for providing administrative support for the agency by performing general office duties including maintaining adequate stock of supplies needed for staff and patient care. Supports the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements.

Responsibilities

• Greets visitors in a courteous, professional, and timely manner
• Assists with answering incoming calls from patients, staff, physician offices, referral sources, etc. and transfers caller to the appropriate person or department
• Takes messages when needed and relays to the appropriate person in a timely manner
• Selects appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician
• Maintains visit data in electronic medical record

Qualifications

• High school graduate or GED
• Must hold a valid LPN license in the state of practice and in the state of residence
• Current CPR certification
• Minimum of one year clinical experience, preferably in home health
• Minimum of two years of administrative experience in a healthcare environment, preferred
• Home health and/or hospice experience
• Sound knowledge of the framework, organization and function of home care
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor
• Basic clinical skills
• Professional appearance and demeanor
• Ability to develop critical thinking skills, research situations, solve complex problems and deal with a variety of issues

About our Line of Business

BrightSpring Health Services provides complementary home- and community-based health solutions for complex populations in need of specialized and/or chronic care. Through the Company’s service lines, including pharmacy, home health care, and rehabilitation, we provide comprehensive and more integrated care and clinical solutions in all 50 states to over 475,000 customers, clients and patients daily. BrightSpring has consistently demonstrated strong and industry-leading quality metrics across its services lines, while improving the health and quality of life for high-need individuals and reducing overall healthcare system costs.For more information, please visit www.brightspringhealth.com. Follow us on Facebook, LinkedIn, and X.