Clinical Sales Trainer - Dental Implants

Straumann Group; New York (NY); On-site; USD 90,000 - 100,000; Full time

Benefits offered by this job

401(k) matching

Health, dental and vision insurance

Generous PTO

Job summary

Straumann Group in the United States is seeking a Clinical Support Specialist to deliver hands-on demonstrations, clinical education, and ongoing support for BLX and zygomatic solutions across dental practices. You will train teams, support surgical and restorative workflows, and collaborate with Territory Managers to drive adoption and best practices.

This field-based role requires up to 70% travel, strong communication, and the ability to educate diverse clinical and non-clinical groups while

Qualifications

• RDH, CDT or Dental Assistant certification accepted.
• 5+ years of clinical experience in a dental environment; dental implant experience strongly preferred.
• Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred.
• Experience in DSOs or high-volume implant practices.
• Understanding of FDA Quality System Regulations, ISO Standards (ISO 13485), SOPs, and QSR compliance.
• Strong interpersonal, verbal, and written communication skills.

Responsibilities

• Clinical Education & Support: Provide clinical demonstrations and instruction on Straumann products, including indications for use (IFUs), features, and clinical benefits.
• Deliver in-service education for new and existing customers to increase product satisfaction and successful adoption.
• Offer ongoing chairside and virtual support for doctors and clinical teams, including restorative workflows, digital workflows, and treatment planning.
• Support first surgeries and clinical implementations for Straumann BLX and zygomatic systems, either independently or in coordination with a TM.
• Facilitate clinical use of new products and enhancements and gather feedback to share key learnings and best practices.
• Account & Practice Integration Support: Work with Territory Managers to ensure DSO clinics receive appropriate service, training, and clinical support.
• Coordinate and ensure proper rollout of new products and solutions across assigned DSO accounts.
• Routinely co-travel with Territory Managers to provide coaching and support to clinical teams.
• Introduce, promote, and increase utilization of Straumann Group products within customer facilities.
• Identify opportunities to increase share of wallet and expand product usage.
• Communication, Reporting & Best Practices: Provide clear and consistent feedback from clinics to the DSO Customer Success Management (CSM) team and leadership.
• Share best practices for product usage, practice integration, and clinical workflows.
• Participate in quarterly sales calls to update teams on strategy, product launches, and clinical updates.
• Represent Straumann Group at the DSO’s annual conference.

Skills

Interpersonal communication

Verbal communication

Written communication

Multitasking

Independent work

Microsoft Office

Education

RDH/CDT or Dental Assistant certification

Bachelor’s degree in Business, Marketing, Communication, Dental Science, or related field preferred

Job description

Straumann Group in the United States is seeking a Clinical Support Specialist to deliver hands-on demonstrations, clinical education, and ongoing support for BLX and zygomatic solutions across dental practices. You will train teams, support surgical and restorative workflows, and collaborate with Territory Managers to drive adoption and best practices.

This field-based role requires up to 70% travel, strong communication, and the ability to educate diverse clinical and non-clinical groups while