Clinical Sales Specialist, Spine (Raleigh, NC) - Johnson & Johnson MedTech - Orthopaedics

Johnson & Johnson Co.; Raleigh (NC); On-site; USD 75,000 - 110,000; Full time

Job summary

Johnson & Johnson is seeking a Clinical Sales Specialist to support the Raleigh, NC territory within the MedTech Orthopaedics segment. You will guide surgeons in the operating room, ensure instrument readiness, and provide direct customer support during procedures.

The role requires clinical and technical knowledge of orthopedic instruments, strong communication, and the ability to travel, including overnight stays. A Bachelor’s or equivalent healthcare sales experience is expected.

Qualifications

• Bachelor’s degree or higher required or equivalent experience in healthcare sales.
• Minimum 2 years of professional or relevant experience in sales or healthcare settings.
• Ability to travel, including weekends or overnight travel, and willing to relocate to territory.

Responsibilities

• Independently guide and assist surgeons in operating rooms with clinical and technical support.
• Provide direct customer support by attending surgeries and ensuring proper equipment availability.
• Troubleshoot issues, manage hospital billing and purchase orders, and deploy assets.
• Share insights with cross-functional teams to improve solutions and service levels and support sales growth.
• Provide OR and Sterile Processing Department consultation and ensure equipment readiness.

Skills

Sales in healthcare

Relationship building

Communication

Data analysis

Education

Bachelor’s Degree

Associate Degree or Medical Certification

Military transition experience

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

MedTech Sales Job Sub Function:

Inside Sales -- MedTech (No Commission) Job Category:

Professional All Job Posting Locations:

Raleigh, North Carolina, United States Job Description:

Job Description

We are searching for the best talent for a Clinical Sales Specialist to support the Raleigh, NC territory.

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

DePuy Synthes, part of the Johnson & Johnson Medical Devices Companies, provides one of the most comprehensive orthopedics portfolios in the world.

DePuy Synthes solutions, in specialties including joint reconstruction, trauma, craniomaxillofacial, spinal surgery and sports medicine, are designed to advance patient care while delivering clinical and economic value to health care systems worldwide. For more information, visit www.depuysynthes.com.

DePuy Synthes Spine is the Spine business offering a comprehensive portfolio of spinal care solutions for the treatment of the most simple to the most complex spine disorders using traditional and minimally invasive techniques.

The overall responsibilities of the Clinical Sales Specialist position include advancing the Company’s sales of orthopedic surgical products by providing clinical and logistical expertise in hospitals and operating rooms - such as independent coverage of surgical cases, management of billing/purchase orders, logistics, and asset management. Works under close supervision by management and in close partnership with Sales Consultants.

• Independently guide and assist surgeons in the operating room by providing clinical and technical support of orthopedic surgical cases.

• Advance DPS sales by serving as sole Company representative to provide direct customer support by attending surgeries and assuring that the proper equipment is available and functioning.

• Troubleshoot and utilize independent judgment to respond to physician needs; address customer requests; effectively manage hospital billing, create / close purchase orders.

• Share key customer, procedural and marketplace insights with other sales, clinical, marketing, and strategic account teams to improve on solutions / service levels and support sales growth. Prepare sales reports and documents as required.

• Provide Operating Room and Sterile Processing Department consultation.

• Maintenance, tracking, and effective deployment of equipment and assets throughout assigned area ensuring product availability.

• Ensure all promotional materials are maintained in a presentable manner. Ensure DePuy Synthes Services and offerings meet highest quality standards.

• Provide logistical support by moving instruments, implants, and equipment between sales representatives and hospitals.

Qualifications

Education & Experience:

• Bachelor’s Degree or

• Associate Degree or Medical Certification (CST, PT, etc.) + minimum of 2 years of professional and/or relevant experience or

• Minimum of 4 years of professional and/or relevant experience or

• Recently transitioned from Active Military Duty

Other:

• The ability to work in a lab/operating room environment.

• A valid driver's license issued in the United States

• The ability to travel which may include weekend and/or overnight travel.

• Residence in or willingness to relocate to the assigned territory.

• Strong interpersonal communication, negotiation, influencing, strategic thinking, problem solving, and business acumen skills required.

• Experienced in data analysis and have excellent problem-solving skills

• Results orientation/sense of urgency – ability to drive to tight timelines

• Internal and external customer focus

• Ability to work independently and autonomously

• Ability to work in matrix and team structure

• High level of attention to detail

• Demonstrated ability to understand, interpret, communicate and work in complex environment

• Understanding of human anatomy and physiology

• Strong technical product knowledge of surgical instruments, procedures, protocols and solutions preferred

If you are under 18 years of age, you (the candidate) may need to obtain the necessary working papers or other documentation required by state law to start the assignment, as well as get a parent’s consent for the background check

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers. internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Required Skills:

Preferred Skills:

Agility Jumps, AI Judgement Integration, Business Behavior, Business Savvy, Business-To-Business (B2B) Marketing, Communication, Customer Analytics, Customer Centricity, Customer Experience Management, Execution Focus, Product Knowledge, Relationship Building, Revenue Management, Sales Platforms, Sales Projections, Solutions Selling, Sustainable Procurement, Vendor Selection