Clinical Risk Manager

NorthShore University HealthSystem

Chicago (IL)

On-site

USD 88,483 - 137,155

Full time

14 days+

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Benefits offered by this job

Premium pay for eligible employees

Tuition Reimbursement

Free Parking at designated locations

Wellness Program Savings Plan

Health Savings Account Options

Retirement Options with Company Match

Paid Time Off

Job summary

NorthShore University HealthSystem is seeking a Clinical Risk Manager to lead risk assessment and patient safety initiatives across hospital units in Chicago. The role emphasizes collaboration with claims management, performance improvement teams, and clinical leadership to mitigate liability and improve safety culture.

The incumbent will coordinate risk mitigation strategies, educate staff, and ensure timely incident follow-up across multiple departments while serving as a trusted advisor to

Qualifications

Requires Bachelor’s degree in Health Administration or Nursing.
Minimum 5 years clinical experience.
Minimum 2 years in patient safety/risk management or clinical leadership.
Strong communication skills and ability to interact with all organizational levels.
RN licensure preferred in Illinois.

Responsibilities

Review and prioritize reported clinical and organizational events to reduce patient safety events.
Collaborate with performance improvement and leadership to identify trends and implement risk mitigation.
Coordinate with Claims Management for notices and potential liability issues.
Educate staff on risk management, patient safety, and legal considerations.
Promote safety culture and timely communication across departments.
Provide support for cross-functional risk assessments and action plans.

Skills

5+ Years Clinical experience

2 Years Patient safety/risk management

Strong communication skills

RN licensure (IDFPR preferred)

Experience with Epic and RL Solutions

Education

Bachelor's Degree Health Administration

Bachelor's Degree Nursing

Tools

Epic

RL Solutions

Job description

Hourly Pay Range: $42.54 - $65.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

Position: Clinical Risk Manager
Location: Swedish Hospital, Chicago
Full Time: 40 hours
Hours: Monday-Friday, 8:00a-5:00p
On call: once every 6th week
Travel: To other Endeavor locations as needed

A Brief Overview

The Clinical Risk Manager is responsible for the review, investigation and prioritization of reported clinical and organizational events in order to decrease the frequency and severity of patient safety events and works closely with Claims Management to identify potential/actual professional and general liability claims. Collaborates with Performance Improvement team and Operational Leaders to identify key quality and patient safety trends. Actively engages leaders in evidence-based practice for cause analysis and high reliability strategies to prevent and mitigate patient safety events.

What you will do

Patient Safety/Risk Management

Review electronically reported events for inpatient units and procedural areas
Identify and assess potential risks and liabilities of reported events
Work with interdisciplinary teams to identify and implement risk mitigation strategies, leaders in associated departments/units to assure swift resolution, identification of key learning elements/strategies and assuring timely action/communication is planned and initiated
Assure involved department(s) event follow-up is timely and appropriate
Provide patient safety/risk management support for assigned areas including noted trends and education
Collaborate with identify key quality and patient safety issues that require broader system review and intervention
Partner with organizational leaders and frontline staff to improve safety culture and processes
Educate all levels on the importance of early notification of patient safety events
Analyze experiential data and report trends to leadership
Serve as an advisor to physicians and Administration on issues related to disclosure, documentation, and management of untoward outcomes
Coordinate communication of preventable untoward outcomes to key corporate individuals as per protocol
Manage in collaboration with physician leadership as part of the peer review process
Collaborating with clinical and administrative teams to conduct risk assessments.
Promoting patient safety and error prevention through evidence-based practices.

Claims

Investigate occurrences to identify Potential Compensable Events (PCEs) and work with Claims Management team to discuss and determine liability and causation
Work with the Claims Management team to process Notices of Claim (NOCs) for submission to Third Party Administrator (TPA) in a timely manner
Attend monthly Risk/Claims Management meetings to discuss assigned PCEs and NOCs. Meetings are held at Endeavor Health hospital sites on a rotating basis
Identify potential insurance claims, including tracking, reporting, and coordinating resolution with the Legal and Insurance attorneys/team.
Develop and implement risk mitigation strategies and programs to reduce the hospital's exposure to liability and financial risks.
Liaising with insurance providers and legal counsel as needed.

Other

Address and assist the Compliance team with the mitigation of mitigating compliance issues as necessary.
Analyzing data related to risk management, incidents, and claims to identify trends and areas for improvement.
Using data to inform risk reduction strategies.
Providing training and education to clinical, non-clinical, and administrative staff on risk management, patient safety, and legal considerations.
Fostering a culture of risk awareness and safety.
Developing and maintaining effective Work with and provide consultation to emergency preparedness leaders and responding plans to ensure the hospital's readiness for unforeseen events.
Takes call 24/7 on a rotating basis.
Travel to Endeavor Health hospitals on an as needed basis.

What you will need

Bachelors Degree Health Administration Required Or
Bachelors Degree Nursing Required
5+ Years Clinical experience And
2 Years Patient safety/risk management experience as a specialty or associated with Clinical Leadership responsibilities And
Experience with Epic and RL Solutions preferred
Strong communication skills - written and verbal.
Ability to interact with all levels of the organization confidently and professionally.
Ability to partner with a wide range of team members, physicians and clinicians.
Conflict resolution and mediation skills.
Be flexible and adaptable to changing situations and priorities.
Ability to develop and present educational programs.
Strong investigative and analytical skills. Multi-tasking capacity.
Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Preferred