Clinical Risk Coordinator

VillageCare; Remote; USD 60,000 - 80,000; Full time

Job summary

A community-based health organization in New York is seeking a Full Time Clinical Risk Coordinator to enhance healthcare quality and ensure patient safety. The role involves scheduling, documentation, and member engagement. Candidates need 2-3 years of healthcare experience, proficiency in Microsoft Word, Outlook, and Excel, along with excellent communication skills. A High School diploma is required, with an Associate's degree preferred. Ideal for problem solvers dedicated to customer excellence in healthcare.

Qualifications

• 2-3 years of healthcare experience, ideally in a support or coordination role.
• Strong written and communication skills to ensure effective interactions.
• Valid NYS identification or NYS Driver License required.

Responsibilities

• Schedule RN Assessor visits to members and create comprehensive schedules.
• Engage with members over the phone to arrange RN appointments.
• Maintain accurate schedules and staff/client information in the database.

Skills

Customer-centric problem-solving

Excellent written communication

Bilingual capabilities (Spanish, Russian, etc.)

Education

High School diploma

Associate's degree preferred

Tools

Microsoft Word

Outlook

Excel

Job description

Fully Remote

Must reside in NY, NJ or CT

Hourly Rate: $25.01 - $28.14

Join VillageCare as a Full Time Clinical Risk Coordinator and become an integral part of our mission to enhance health care quality while ensuring patient safety. In this pivotal role, you will have the opportunity to implement innovative risk management strategies that directly impact the well‑being of our clients. With a competitive pay structure ranging from $25.01 to $28.14 per hour, your contributions will be recognized and rewarded in a meaningful way. We seek individuals who are smart problem solvers and who thrive on customer‑centric excellence in health care. Be part of a dynamic team focused on forward‑thinking solutions, where your insights will be valued and your professional growth fostered. If you are eager to make a difference in health care, we encourage you to apply today.

Let us introduce ourselves

VillageCare is a community‑based, not‑for‑profit organization serving people with chronic care needs, as well as seniors and individuals in need of continuing care and managed care services. Our mission is to promote healing, better health and well‑being to the fullest extent possible. Our care is offered through a comprehensive array of community and residential programs, as well as managed care. VillageCare has delivered quality health care services to individuals residing within New York City for over 45 years.

Your day to day as a Clinical Risk Coordinator

The Clinical Risk Coordinator at VillageCare plays a vital role in ensuring the smooth operation of the Clinical Risk department. This position involves scheduling RN Assessor visits to members, creating comprehensive schedules, reports, and documentation that assist Supervisors in their roles, along with providing essential office support to the team. The coordinator will engage with members over the phone to arrange RN appointments, showcasing a strong commitment to Service Excellence and fostering a positive experience for clients. Responsibilities also include entering scheduling data and keeping accurate and up‑to‑date schedules through Outlook, as well as maintaining staff and client information in the database. Additionally, the Clinical Risk Coordinator will oversee staff and client statistics, conduct audits for the timely submission of RN paperwork, and fulfill other job‑related duties as assigned, making this an exciting opportunity to impact health care directly.

What You Need To Be Successful

To be successful as a Clinical Risk Coordinator at VillageCare, candidates should possess a minimum of 2-3 years of healthcare experience, ideally in a support or coordination role. Proficiency in Microsoft Word, Outlook, and Excel is essential, as these tools are fundamental for scheduling, reporting, and documentation. Excellent written and communication skills are crucial to ensure clear and effective interactions with members and the internal team. Bilingual capabilities in Spanish, Russian, Chinese, Bengali, or Creole are preferred, enhancing our ability to serve a diverse client base. A High School diploma is required, with an Associate's degree preferred. Additionally, candidates must hold a valid NYS identification or NYS Driver License.

Knowledge And Skills Required For The Position Are

• A minimum of 2-3 years of healthcare experience preferred.
• Bilingual preferred: Spanish, Russian, Chinese, Bengali, Creole
• Proficient in: Microsoft Word, Outlook and Excel
• Must have excellent written and communication skills
• High School diploma
• Associate's degree preferred.
• Valid NYS identification or NYS Driver License

Ready to join our team?

If you think this role will suit your needs, great! Applying is a piece of cake. Good luck - we're excited to meet you!

VillageCare is an Equal Opportunity Employer.