CLINICAL RESOURCE NURSE PRACTICE

Covenant Health; Nashua (NH); Sur place; USD 80 000 - 111 000; Plein temps

Résumé du poste

Covenant Health is seeking a Practice Operations Manager to lead and support clinical staffing, scheduling, and quality assurance across ambulatory clinics. This role focuses on staff development, process improvements, and adherence to clinical standards within the IMG practice network.

The position requires NH RN or LPN licensure, BLS/CPR/AED certification, and a minimum of several years in physician practice nursing with leadership experience.

Qualifications

• Ability to organize and prioritize work to expedite patient care.
• Commitment to maintaining competency per department policy.
• Demonstrated leadership and teamwork skills.
• Ability to develop and maintain relationships with medical staff, providers, patients and the public.
• Excellent problem-solving and critical thinking abilities.
• Strong communication and the ability to work independently or in a team.
• Able to work in a multi-disciplinary environment with good judgment.

Responsabilités

• Supports mission and values of Covenant Health Ministry.
• Participates in interviewing, onboarding, and training of new clinical staff.
• Oversees clinical competency and timekeeping.
• Maintains clinical scheduling and documentation.
• Acts as practice point person in absence of Practice Operations Manager.
• Evaluates performance appraisals for clinical staff with IMG leadership.
• Implements workflow improvements to enhance patient flow and follow-up care.
• Performs clinical duties as RN or LPN as required by practice needs.
• Leads staff meetings and introduces new workflows and policies.
• Ensures documentation quality and conducts quality controls.

Connaissances

Organizational skills

Leadership

Communication

Critical thinking

Teamwork

Independence

Formation

RN/LPN license NH

BLS/CPR/AED

Description du poste

Job Summary

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Participates in the interviewing, onboarding, orientation and training of new clinical staff in collaboration with IMG leadership.
• Assists with oversight of clinical competency completion and adherence.
• Maintains clinical scheduling and timekeeping.
• Acts as practice point person in absence of Practice Operations Manager.
• Evaluates and conducts performance appraisals for clinical support staff in collaboration with IMG leadership.
• Evaluates effectiveness of current workflows and represents the department with suggested improvements for changes to enhance achievement of practice objectives to optimize patient flow, communication and follow up care.
• Performs clinical duties of a Registered Nurse (RN) or Licensed Practical Nurse (LPN) as required depending on the variable needs of the practice.
• Conducts and documents clinical staff meetings.
• Introduces new workflows, clinical procedures and policies to clinical support staff.
• Audits documentation compliance of clinical support staff.
• Performs or delegates required quality controls, test controls and proficiency testing.
• Demonstrates collaboration among the IMG practice network to ensure all practices have adequate coverage and support.
• Assists IMG Leadership Team with performance improvement plans and progressive discipline as needed and mentors staff for self-improvement.
• Accountable for patient safety and quality outcomes.
• Attends IMG leadership meetings and clinical councils/committees as needed to assess standard of practice and to disseminate professional practice information.
• Collaborates with other members of the interdisciplinary team, identifies and implements patient care initiatives that support the highest quality of care delivered.
• Incorporates evidenced-based practice into clinical care delivered by self and others.
• Actively participates in department huddles and communicates the results of the organization’s daily safety huddle.
• Is visible, accessible, and committed to communicating effectively with staff.
• Maintains compliance with all policies, procedures, and regulatory requirements.
• Other duties as consistent with this role.

For Specialty Practices: Performs appointment scheduling, procedure and/or surgery scheduling related activities based on department including ambulatory clinics in both IMG and HOD.

Job Requirements

Job Knowledge and Skills

• Demonstrates the ability to organize and prioritize work to expedite patient care.
• Demonstrates a commitment to maintain competency in those activities which contribute to ongoing professional development and those required by department/organization policy.
• Demonstrated organizational, leadership and teamwork skills.
• Ability to develop and maintain effective relationships with medical and administrative staff, providers, patients and the public.
• Excellent critical thinking and problem-solving skills required, including the ability to identify, analyze and resolve operational issues.
• Excellent communication and leadership skills, and ability to work independently and autonomously.
• Ability to work both independently and within a team environment and a multi-dimensional environment.
• Creative, flexible, self-motivated, professional must possess sound judgment ability to implement activities consistent with achieving service excellence

Education and Experience

• Licensed in the State of New Hampshire as an RN or LPN required
• BLS/CPR, AED Certification required
• 3+ years of physician practice nursing experience preferred
• Supervisory or leadership experience preferred

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values

Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range

$80,498.49 - $110,858.98

Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Our people make the difference. See firsthand what makes our employees and culture shine!